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"Clean tidy room & communal area. Breakfast in respect of hot food disappointing on both days inadequately topped up and allowed to run out with subseq ... " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

The comfortable rooms at Courtyard by Marriott Glasgow Airport get high marks from our customers. During your stay, you'll be within walking distance of St. Mirren Park. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2016, this 3.5-star hotel has 170 rooms over 4 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 11 minutes by car from Bellahouston Park and 12 minutes from Braehead Shopping Centre

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£42* Per night/room 1 Jul - 2 Jul

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Courtyard by Marriott Glasgow Airport ratings based on 17 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Glasgow Airport

Everyone (8) Couples (2) Business (1) Family (4) Other (2)
3 out of 5
Clean tidy room & communal area. Breakfast in respect of hot food disappointing on both days inadequately topped up and allowed to run out with subsequent wait. No great facilities, sterile bar/lounge area. Nothing immediate to do round about, take local bus to Paisley or approx 15-20 min walk. As hotel stop off for airport arrival/departure you’d probably get better value across road at Travelodge for one night.

Posted by , from Notts on 16 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by gm

The team and I thank you for your review - we appreciate all guest feedback. I will be sure to share this with the team and ensure that we continue to drive to improve our service and standards offering. I hope to welcome you back to the hotel soon. Regards, General Manager

5 out of 5

Posted by on 29 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by gm

The team and I thank you for your review - we appreciate all guest feedback. I will be sure to share this with the team and ensure that we continue to drive to improve our service and standards offering. I hope to welcome you back to the hotel soon. Regards, General Manager

5 out of 5

Posted by on 9 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by gm

The team and I thank you for your review - we appreciate all guest feedback. I will be sure to share this with the team and ensure that we continue to drive to improve our service and standards offering. I hope to welcome you back to the hotel soon. Regards, General Manager

4 out of 5
This was a great hotel, the reception service was warm and inviting, unfortunately the bar & restaurant service was a little less great. Long waits for drinks, forgotton drinks, asked for ketchup, it never came, little things but still annoying. Waited 10 mins at the bar to settle bill too.

Posted by on 20 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by gm

The team and I thank you for your review - we appreciate all guest feedback. I will be sure to share this with the team and ensure that we continue to drive to improve our service and standards offering. I hope to welcome you back to the hotel soon. Regards, General Manager

5 out of 5
Everything was great. Think the hotel should use a free shuttle to terminal

Posted by on 20 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by GM

The team and I thank you for your review - we appreciate all guest feedback. I will be sure to share this with the team and ensure that we continue to drive to improve our service and standards offering. I hope to welcome you back to the hotel soon. Regards, Ms Kuldeep Badesha General Manager

2 out of 5

Nice hotel but lots of room for improvement

Pros: Very clean and decorated throughout
Cons: Car parking charge Breakfast... standard and price Lack of wi fi
Location: Not within walking of anywhere
Check in was going well till i was asked to pay £7 to park my car in the hotel car park for 1 night. Although i was given the pass words for the wi-fi it turned out there was none avalible in the rooms. The breakfast is a complete joke at £13 a head, cakes and cheese left under 40 lights above them, cheese was turning up around the edges....not impressed at all... room for improvementon these issues. The hotel it's self is off a good standard and all areas were spotlessly clean. Would stay here again but wouldn't pay for breakfast, maybe if it was £6-7 pound..... as for the car parking charge, maybe it would be better to "hide" it the overall price, once again a couple of pound not £7

Posted by , from glasgow area on 2 Jan 2018

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Comment from Hotel Management

9 Jan 2018 by GM

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Kuldeep Badesha General Manager

4 out of 5

convenient clean and excellent food

Pros: food and a nice little gym.....dependable standard....still fresh and modern
Cons: consistency on price
Location: Airport hotel. Nothing to do locally
As with all hotels the price swings wildly from week to week but I stay there once a week and its really good. The food is excellent, it's clean well appointed and friendly....if you can get it at the right price its by far the best medium quality chain hotel on the airport complex

Posted by , from London on 20 Dec 2017

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Comment from Hotel Management

21 Dec 2017 by GM

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Glasgow Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Glasgow. Sincerely, Kuldeep Badesha General Manager

4 out of 5

Another day on business in Glasgow

Pros: food
Good hotel...everything you need plus a bit. Quality of the food is excellent, best in the area fir the money, although the restaurant layout and presentation is utilitarian...no table cloths and get your own cutlery

Posted by , from london on 1 Oct 2017

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Comment from Hotel Management

30 Oct 2017 by GM

Many thanks for your recent review - all guest feedback is much appreciated by the team and I as this allows for us to continue to improve our service and standards offering in line with all feedback received. The team and I look forward to welcoming you back to the hotel in the near future. Regards, Ms Kuldeep Badesha General Manager

4 out of 5

Best on the Airport Park

Pros: Clean with good food
Cons: The public areas are a little clinical and the restaurant decor is a pub/cafe not a restaurant
Location: Airport...nothing else nearby
Good clean and modern. The style is Business Basic but the food is good, well presented and imaginative.....shame you have to collect your own Knife and fork Nice little gym and free papers all helps

Posted by , from London on 25 Aug 2017

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Comment from Hotel Management

28 Aug 2017 by GM

The team and I thank you for your review - we appreciate all guest feedback. I will be sure to share this with the team and ensure that we continue to drive to improve our service and standards offering. I hope to welcome you back to the hotel soon. Regards, Ms Kuldeep Badesha Acting General Manager

2 out of 5

Nice room but little consideration for guests.

Cons: ADOPT CUSTOMER SERVUCE FRIENDLY POLICIES AND TRAIN YOUR STAFF!!
Hotel was being renovated in a few areas, but we were not told when or where. The first morning workmen started banging, hammering, drilling, yelling and swearing in the room next to ours. Our hotel phone didn't work so we couldn't even call the front desk to complain, not that the staff cared when we did. The next night at about 11:30 pm we were woken and evacuated to the car park by what turned out to be a false alarm. We were left standing in the cold with no explanation or guidance from hotel staff. After about 20 minutes we simply were allowed back into the hotel, no explanation of anything. Next morning there was not so much as an apology from the hotel let alone some offer of a discount, doughnut or something to indicate that they might give a hoot about their customers. When I politely mentioned our dissatisfaction to the desk staff I got nothing but an insincere..."sorry". Not happy with this place.

Posted by , from Northampton, UK on 19 Aug 2016

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About the Courtyard by Marriott Glasgow Airport

Location Marchburn Drive, Glasgow Airport, Paisley, Scotland PA3 2SJ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Glasgow Airport. For a fee, parking is available. This 3.5-star Paisley hotel is smoke free.

  • 170 guestrooms or units
  • 4 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Glasgow (GLA-Glasgow Intl.) (1.2 km / 0.7 mi)
  • Train station: Paisley Gilmour Street Station (2.3 km / 1.5 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Courtyard by Marriott Glasgow Airport offers 170 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10 AM.

On-site venue – This bistro serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, social distancing measures are in place.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, social distancing measures are in place.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Only service animals are allowed
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self-parking fee: GBP 10 per night
  • Extended parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Glasgow Airport Hotel
  • Courtyard Marriott Glasgow Airport
  • Ramada Glasgow Airport
  • Scotland
  • Ramada Glasgow
  • Glasgow Ramada
  • Ramada Abbotsinch
  • Courtyard by Marriott Glasgow Airport Hotel
  • Courtyard By Marriott Glasgow Airport Paisley
  • Courtyard by Marriott Glasgow Airport Hotel Paisley

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.