6 May 2019 by Royal Tenerife Country Club Team
Thank you for taking the time to share comments about your recent holiday. As a team, we try to do our outmost to make every guest a happy one. We are very sorry to hear your vacation at Royal Tenerife Country Club did not meet your expectations. Your comments will be addressed with the team. We hope you will give us another opportunity in the future and look forward to welcoming you to at Royal Tenerife Country Club again. Kind regards
This property is undergoing renovations from 27 April 2021 to 31 December 2021 (completion date subject to change).
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Royal Tenerife Country Club by Diamond Resorts offers its guests an outdoor pool, a kids' pool, an outdoor tennis court, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a sauna, and spa services are also featured at the family-friendly Royal Tenerife Country Club by Diamond Resorts. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star San Miguel de Abona aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Royal Tenerife Country Club by Diamond Resorts offers 77 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to furnished balconies or patios. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered on a limited basis and in-room massages can be requested.
Royal Tenerife Country Club by Diamond Resorts has a restaurant on site.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A printed booking confirmation must be presented at check-in.
Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve sofa beds. This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Sanitary Protocol (UNPLV - France) and SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.