5 Mar 2020 by Guest Relations
Dear guest, Thank you for sharing your feedback, this is highly appreciated. I'm happy to read that you enjoyed your stay ith us and that we could meet and exceed your expectations! Please consider us again for another great stay in Amsterdam!
21 Nov 2019 by Guest Relations
Dear Guest, thank you for your review. We are more than happy to read that you have enjoyed your stay with us and it will be our pleasure to welcome you again on your next visit to Amsterdam. Kind regards, Corendon Guest Relations.
20 Nov 2019 by Guest Relations
Dear Guest, thank you for your exceptional review. We are very happy to see that you have enjoyed your stay with us and made use of our facilities. We hope we will have the pleasure to welcome you again next time you are visiting Amsterdam. Kind regards, Corendon Guest Relations.
22 Oct 2023 by The Front Office Team
Dear Andrea,We're sorry to hear that you found the reception and cleaning staff inadequate during your stay. We strive to provide a high level of service, and your feedback is valuable to us in identifying areas for improvement.If you have any specific concerns or issues that you'd like to address, please don't hesitate to share them. We take guest feedback seriously and use it to make necessary changes and improvements.We hope that despite the challenges you faced during your stay, you were able to enjoy other aspects of your visit to Amsterdam. If you choose to stay with us again in the future, we'll work hard to ensure a better experience. Thank you for sharing your thoughts.Kind regards,
11 Aug 2023 by Corendon Amsterdam New-West
Dear Rudy,Thank you for sharing your experience with us .We are pleased to read that you enjoyed your stay.We hope to welcome you again.Kind regards,Guest Relations -
21 May 2023 by Corendon City Hotel
Dear Manuela,We are extremely sorry for the disappointing experience you had during your recent stay with us. Please accept our sincerest apologies for the issues you encountered with the bath towels, cleanliness of the bathroom, bed sheets, and shower. This is not indicative of the high standards we strive to maintain, and we deeply regret that we failed to meet your expectations.We understand your frustration with the reported issues not being promptly resolved. This lack of responsiveness from our team is unacceptable, and we sincerely apologize for the inconvenience caused. We will thoroughly investigate this matter and take immediate steps to rectify the communication breakdown within our staff to ensure that such incidents do not occur in the future.Regarding the delay in changing the bed sheets, we apologize for the oversight and any discomfort caused. We appreciate your patience and understanding, and we will reinforce our procedures to ensure that necessary actions are taken promptly when guests report any issues.Your feedback is invaluable to us, as it allows us to identify areas for improvement and implement corrective measures. We assure you that we take your concerns seriously and will address them promptly.We understand your disappointment and regret that your overall experience fell short of your expectations. We genuinely apologize for the inconvenience, frustration, and sadness this has caused you.We truly appreciate your feedback and your decision to bring these matters to our attention. We hope that you will give us another chance to regain your trust and provide you with the exceptional stay that you deserve. If you decide to stay with us again, please reach out to us directly so that we can personally ensure a flawless experience for you.Thank you for sharing your concerns, and we extend our deepest apologies once again.Kind Regards,Team Corendon
26 Apr 2023 by Pedro
Dear Raimo,Thank you for your feedback regarding the breakfast and our service-oriented staff. We are delighted to hear that you enjoyed our breakfast and found our staff to be helpful. We hope to welcome you back soon for another enjoyable stay at our hotel.Kind regards,Front Office Team
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a deadlock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Slippers and proper swimwear are required in the sauna.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a deadlock in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
