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4.3 out of 5

"Very friendly and helpful staff. Every thing was great! " More

By a verified traveller on Mon 13 Jan 2020

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Privilege, Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 Double Bed with Sofa bed (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Amsterdam City ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Amsterdam City

Everyone (22) Couples (2) Family (3)
5 out of 5
Very friendly and helpful staff. Every thing was great!

Posted by on 13 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by AV

Dear Guest, Wow, thank you for your 5 star rating. I feel happy that you had such a nice stay at our hotel. Of course I will pass on your compliments about the staff. We appreciate you taking the time to review your stay at the hotel, thank you. If you are ever visiting Amsterdam again do not hesitate to come by or stay with us again. Kind regards, Amy van 't Veer Front Office Supervisor

3 out of 5

Posted by on 12 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by AV

Dear Guest, Thank you for taking the time to rank our hotel. We hope you enjoyed staying at the hotel and we would love to welcome you back sometime. Kind regards, Amy van 't Veer Front Office Supervisor

5 out of 5

Posted by on 22 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by BB

Thank you very much for the great rating of our hotel! We look forward to welcoming you again in the future

4 out of 5
Accomodation was good, no complaints Happy with our stay

Posted by on 29 Sep 2019

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Comment from Hotel Management

15 Oct 2019 by BB

Thank you very much for your kind review. We are glad that you had a pleasant stay and hope to see you again!

4 out of 5
The location is quite good. So quite happy with it. However in terms of hospitality, one manager didn't even smile and didn't explain facilities at the hotel.

Posted by on 27 Sep 2019

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5 out of 5

Posted by on 28 Jun 2019

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Comment from Hotel Management

14 Jul 2019 by BB

Thank you for the amazing rating of your stay at the Mercure Hotel Amsterdam City. We look forward to welcoming you again in the future

4 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by BB

Thank you for the great rating! We look forward to welcoming you to the Mercure Hotel Amsterdam City again in the future

5 out of 5
Very nice hotel excellant conditions bed was so comfortable

Posted by on 4 Feb 2019

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Comment from Hotel Management

6 Feb 2019 by Ben Breekveldt

Dear Guest, Thank you for your amazing review! We are happy that you like our hotel so much and that you slept very well in our comfy beds. We hope to host you again in the future. Kind regards, Ben Breekveldt Management Assistant

5 out of 5
We were so lucky to get the end room on the 15th floor. Panoramic views on 2 sides. Rooms were clean and well-stocked. Close to a station. Quiet area as well.

Posted by on 21 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Ben Breekveldt

Dear guest, Thank you for rating our hotel. We are happy that you enjoyed the panoramic view and had a pleasant stay at the Mercure Hotel Amsterdam City. We hope to welcome you to our hotel again in the future. Kind regards, Ben Breekveldt Management Assistant

5 out of 5
Loved it there! Excellent facilities, nice rooms, great breakfast, very professional stuff. Would recommend it to anyone!

Posted by on 13 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by RvH

Dear Guest, Thank you very much for leaving us your review and kind words! We are glad we have been able to deliver you a wonderful experience, and we hope your next visit will be as pleasant as this one. Sincerely, Renske van Hoof, Management Assistant