22 Mar 2020 by Reception supervisor
Dear guest, We hope you had a good stay with us. Thank you for your points. Kind regards, Enida
10 Oct 2019 by Anneke
It really is pure joy to read that your stay at the Leonardo Hotel Amsterdam Rembrandtpark was perfect! That is what we are ranking for.
9 Aug 2019 by Joanne - front Office Manager
Dear Anonymous, Thank you for taking the time to leave your very valuable feedback. I am extremely sorry that you have had this experience in the hotel. Let me assure you that your comments have been shared with our housekeeping, maintenance and front desk team allowing us to take the necessary measures to improve on this. I do hope we can welcome you back at some point in the future, as I am a firm believer in second chances and would love to be able to show you the service level we so often get praised for. Kind regards,
8 Aug 2023 by Olivier
Dear Pentti,I would like to express my sincerest apologies for the unfortunate incident that occurred during your recent stay at Leonardo Hotel Amsterdam Rembrandtpark. I understand your frustration and disappointment regarding the burglary and the damage caused to your car, as well as the loss of personal belongings.I am deeply sorry for the miscommunication regarding the safety of the parking area. It is our top priority to ensure the security and well-being of our guests and their belongings. I can assure you that we take incidents like this very seriously, and we are continuously working to enhance our security measures.I truly regret any inconvenience caused and the impact it had on your overall experience. Your feedback is extremely valuable to us, and I will personally relay your concerns to our management team to address this issue effectively and prevent such situations from occurring in the future.Once again, I apologize for the distress caused, and I hope that you will allow us another opportunity to restore your faith in our hotel. If you decide to return to Amsterdam, please do not hesitate to reach out to me directly, and I will personally ensure that you are provided with the utmost care and assistance during your stay.Thank you for taking the time to share your feedback, and I appreciate your understanding.Best regards,OlivierGuest Relations Agent
30 May 2023 by Olivier
Dear Pedro Manuel,Thank you for sharing your positive feedback about your recent stay at Leonardo Hotel Amsterdam Rembrandtpark. We're delighted to hear that you enjoyed your spacious and well-kept room and that you were fully satisfied with experience.It is always gratifying to learn that our guests have had a wonderful time and would recommend our property to others. We strive to provide a comfortable and memorable stay for all our guests, and we're happy to hear that we have succeeded in doing so for you.We appreciate you taking the time to share your experience and recommendation with us. We look forward to welcoming you back in the future for another outstanding stay.Best regards,Olivier, Guest Relations Agent at Leonardo Hotel Amsterdam Rembrandtpark.
12 Jan 2023 by Team Leonardo Hotel Amsterdam Rembrandtpark
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Team Leonardo Hotel Amsterdam Rembrandtpark
6 Dec 2022 by Team Leonardo Hotel Amsterdam Rembrandtpark
Dear Verena,Thank you for your wonderful review and the perfect score you have given our hotel!We hope you have enjoyed your stay and that we can welcome you back soon to Amsterdam.Warm regards,Team Leonardo Hotel Amsterdam Rembrandtpark
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Leonardo Hotel Amsterdam Rembrandtpark offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
