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- Air-conditioned rooms with furnished balconies or patios, iPod docking stations and 24-hour room service
- Free WiFi
- Free valet parking and self-parking
- Options for a bite to eat or a refreshing drink include 20 restaurants, a coffee shop, a swim-up bar and a poolside bar
- Buffet breakfast served daily for a fee
- Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
- Indulge with facials, aromatherapy or massages at Shuiqi
- Services include babysitting, a kids' club and dry cleaning/laundry
- On-site recreation includes a private beach, 3 outdoor tennis courts and a health club
- Guests have good things to say about the accommodation, from cleanliness and comfy beds to overall comfort and nice bathrooms
- Just a 5-minute walk from Aquaventure and 13 minutes by car from Dubai College
- Free shopping centre shuttle service
Atlantis The Palm ratings based on 241 verified reviews
Guest reviews for Atlantis The Palm
Fantastic stay but...
Best family holiday ever
Absolutely stunning hotel!
About the Atlantis The PalmLocation Crescent Road, Dubai,
Renovations + Closures
The property is renovating until 31 December 2019 (completion date subject to change). The following areas are affected:
- Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis The Palm, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 20 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a kid's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.
- 1539 guestrooms or units
- 22 levels
- 2 buildings
- 20 dining venues
- 3 bars or lounges
- Built in 2008
- Bar by the pool
- Swim-up bar
- Coffee shop
- Supervised kid's activities (free)
- Kid's club (surcharge)
- Childcare (surcharge)
- Cabanas on the beach (free)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Conference centre
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Car service
- Tour and ticket information
- Wedding services available
- Games room or arcade
- BBQ grill(s)
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- On-site shopping
- No smoking on site
Family Friendly Amenities
- On private beach
- Free water park access
- Number of outdoor pools -2
- Children's pool
- Lazy river
- Supervised childcare/activities (free)
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts -3
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Airport: Dubai (DXB-Dubai Intl.) (37.5 km / 23.3 mi)
- Property shuttles: Free shopping centre shuttle; airport shuttle
- Parking: Free valet parking and self parking
Atlantis The Palm offers 1539 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Private balcony or patio (furnished)
- iPod dock
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Films for purchase
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Bathtub or shower
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Childcare in room (surcharge)
- Massage in room (surcharge)
- Designer toiletries
- Iron and ironing board available
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Atlantis The Palm has 20 restaurants on site.
24-hour room service is available.
A private beach, outdoor tennis courts, a health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Ziplining on site
- Playground on site
- Racquetball/squash on site
- Golfing nearby
- Surfing/boogie boarding on site
- Helicopter/aeroplane tours on site
- Scuba diving on site
- Tennis lessons on site
- Golf lessons available nearby
- Kayaking on site
- Skydiving nearby
Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 27
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time ends at midnight
- Check-in time starts at 3 PM
- Minimum check-in age is 21
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Guests should notify the property in advance of their flight details. Contact details can be found in the booking confirmation.
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation. For more details, please contact the property using the information on the reservation confirmation received after booking.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 3200.00
- New Year's Eve (31 December) Gala Dinner per child: AED 2240.00 (from 12 to 18 years old)
- Tourism fee: AED 20.00 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AED 170 per person (approximately)
- Airport shuttle fee: AED 485 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Atlantis The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.