Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the pool at Emerald Palace Kempinski - Dubai. During your stay, you'll be close to Jumeirah Beach. Features include free valet parking and a free shopping centre shuttle, plus 8 restaurants. Built in 2018, this hotel has 391 rooms over 6 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned accommodations with balconies, sitting areas and 24-hour room service
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine with ocean views at All'Onda, one of the property's 8 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with deep-tissue massages, aromatherapy or reflexology at Cinq Mondes Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests speak favourably about the restaurant and the helpful staff
  • 6 minutes by car from Aquaventure and 7 minutes from The Pointe
  • Free shopping centre shuttle service

Emerald Palace Kempinski - Dubai ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Emerald Palace Kempinski - Dubai

Everyone (6) Couples (1)
5 out of 5

Posted by on 15 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

3 Feb 2020 by Hotel Management

Dear Valued Guest, Thank you very much for the great review!

5 out of 5

Posted by on 15 Aug 2019

Was this review helpful to you?
5 out of 5

Posted by on 30 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

3 Feb 2020 by Hotel Management

Dear Valued Guest, Thank you very much for the positive response. We are looking forward in welcoming you back very soon.

4 out of 5

Posted by on 25 Nov 2019

Was this review helpful to you?
4 out of 5

Posted by on 16 Nov 2019

Was this review helpful to you?
5 out of 5
Ambiente sehr interessant und luxuriös ausgestattet. Leider keine Atmosphäre in den Wandelhallen keine Läden. Zudem schade dass am Strandrestaurant am Abend nichts angeboten wurde wie Aussenbereich mit Sitze oder Luonge

Posted by on 25 Sep 2019

Was this review helpful to you?
4 out of 5
Great rooms, beds and balconies. Most of the restaurants and services are overpriced. The staff is friendly.

Posted by on 17 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

22 Apr 2019 by Emerald Palace Kempinski Dubai

Dear Guest, Thank you for taking the time to share your feedback with us. We look forward to the opportunity to welcoming you back in the future.

About the Emerald Palace Kempinski - Dubai

Location Crescent west Palm Jumeirah, Dubai, DXB 213208

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emerald Palace Kempinski - Dubai such as the free kids' club and the outdoor pool. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, A beach bar, and A poolside bar. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a 24-hour health club and a steam room. Valet parking is free. Smoking is allowed in designated areas at this Dubai hotel.

  • 391 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 5 bars or lounges
  • 612 sq. m of conference space
  • Built in 2018
  • Dining venue
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free valet parking

Transport

  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Emerald Palace Kempinski - Dubai offers 391 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

All'Onda – Overlooking the ocean, this restaurant specialises in Italian cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

MiX by Alain Ducasse – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Le Jardin – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Skorpeus – This cocktail bar specialises in international cuisine and only serves light fare. Open daily.

Bluthner Hall – Overlooking the pool and garden, this lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Miniature golf on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Cinq Mondes Spa has 23 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 23
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Emerald Palace Kempinski - Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 300.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Emerald Palace Kempinski - Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3750
  • New Year's Eve (31 December) Gala Dinner per child: AED 1875 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 150 for adults and AED 75 for children (approximately)
  • Airport shuttle fee: AED 504 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Palace Kempinski Dubai Resort
  • Emerald Palace Kempinski Resort
  • Emerald Palace Kempinski
  • Emerald Kempinski Dubai Dubai
  • Emerald Palace Kempinski Dubai
  • Emerald Palace Kempinski - Dubai Hotel
  • Emerald Palace Kempinski - Dubai Dubai
  • Emerald Palace Kempinski - Dubai Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.com/Dubai-Hotels-Emerald-Palace-Kempinski---Dubai.h21161688-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dubai-Hotels-Emerald-Palace-Kempinski---Dubai.h21161688-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Dubai-Hotels-Emerald-Palace-Kempinski---Dubai.h21161688-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.