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4.3 out of 5
Very good!
See all 51 ebookers Reviews

"Nice environment on every service we got. Kind and willful to help " More

By a verified traveller on Sat 29 Jul 2023

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Superior Room, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Bedroom Residence with Private Pool

Bed Count 1 King Bed Maximum Occupancy 9 Max

Luxe Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxe One Bedroom Suite Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

FIVE Palm Jumeirah Dubai ratings based on 51 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for FIVE Palm Jumeirah Dubai

Everyone (37) Couples (6) Family (3)
5 out of 5
Nice environment on every service we got. Kind and willful to help

Posted by on 29 Jul 2023

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Comment from Hotel Management

19 Sep 2023 by FIVE PALM

Hi Retzino!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

3 out of 5
Staff were very helpful and friendly. Room needs refurbishment, most of furniture and fittings are worn. Very noisy with constant parties with lourd music , on top of it noisy kitchen fan and cooking smell made our balcony unusable. Ideal for party goers - definitely not for families. children's swimming pool was nice , clean with attentive lifeguard.

Posted by , from London on 26 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Chaitanya

Dear Guest, Thank you for taking time to share your experience at FIVE Palm Jumeirah Dubai. We constantly strive to provide our guests with a comfortable and memorable experience. I am disappointed to know that in your case we obviously fell short. May I request you to please treat this experience in isolation and non-representative of the FIVE experience and give us another opportunity to re-affirm your perception of FIVE Palm Jumeirah Dubai. The team and I do hope to have the pleasure of welcoming you back. Warm regards, Chaitanya Sharma Director of Front Office & Residences

5 out of 5
The property was amazing. I was definitely recommend staying here

Posted by on 23 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Chaitanya

Dear Guest, Thank you for taking time to share a review of your experience at FIVE Palm Jumeirah Dubai. Our endeavor is to provide our guests with a comfortable and memorable experience and I am so happy to see that we were able to achieve that. I have passed on your compliments to the entire team who are thrilled to learn of your appreciation of their services. There is no better motivation for us than getting recognized for our efforts by our valuable guests. We appreciate you taking time to write a review and we look forward to welcoming you again. Best regards, Chaitanya Sharma Director of Front Office & Residences

5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Chaitanya

Dear Guest, Thank you very much for staying with us. We are happy to know that you enjoyed the facilities and services in the hotel. We look forward to welcome you back soon. Warm regards, Chaitanya Sharma Director of Front Office & Residences

5 out of 5

Posted by , from London on 5 Feb 2020

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Comment from Hotel Management

8 Feb 2020 by Chaitanya

Dear Guest, Thank you for your wonderful comments and review posted online regarding your pool experience at FIVE Palm Jumeirah. Your positive feedback is a great source of motivation for all of us as we try to achieve even higher standards of service. Warm regards, Chaitanya Sharma Director of Front Office & Residences

5 out of 5

Posted by on 27 Nov 2019

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5 out of 5
Excellent service; spacious and modern room and great hotel facilities

Posted by on 4 Nov 2019

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5 out of 5

Posted by on 12 Oct 2019

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2 out of 5

Posted by on 25 Sep 2019

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5 out of 5

Posted by on 11 Sep 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.