"EXCELLENT SERVICE, ALL THE STAFF ARE SO HELPFUL. GREAT LOCATION TO OLD TOWN. STAFF GO ABOVE AND BEYOND TO HELP. FREE HOTEL CAR SERVICE TO OLD TOWN. W ... " More
16 Oct 2019 by The Management
Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We truly appreciate your warm comments and high rate. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we met your expectations. We hope to have the chance to welcome you again. Sincerely yours,
13 Jul 2019 by Guest Relaitons
Dear Guest, Thank you very much for the great rating you gave us; we greatly appreciate it. Our team strives to do its best for our esteemed guests, and we hope to have the opportunity to serve you again in the near future. Sincere regards, The Management
7 Apr 2019 by Management
Dear Guest, We would like to thank you very much for your recent stay with us.Your kind comments and endorsement are greatly appreciated by all of us here at Ajwa Hotel Sultanahmet. We very much look forward to your next visit. Sincere regards, The Hotel Management
7 Apr 2019 by Management
Dear Guest, We wish to express our warm thanks for your kind rating of our hotel and look forward to welcoming you back soon. Sincere regards, The Hotel Management
2 Nov 2019 by The Management
Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We appreciate your feedback due your recent stay at our hotel and looking forward to have you again for your next trip to İstanbul. Sincerely yours,
1 Oct 2019 by The Management
Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We are grateful for your nice feedback about your recent stay at our hotel. Together with our team we hope to have you again at Ajwa Hotel Sultanahmet for your next visit to İstanbul. Sincerely yours,
13 Jul 2019 by Guest Relations
Dear Valued Guest, We are pleased to receive your kind review of Ajwa Hotel Sultanahmet; thank you for the top rating you gave us. It was great to know that you enjoyed our location. We hope to have you back soon and remain, With our very best wishes, The Management
9 May 2019 by The Management
Dear Valued Guest, Please accept our sincere thanks for taking the time to rate our hotel. We hope you enjoyed your recent stay with us. Our hotel looks forward to welcoming you again in the near future. Sincerely, The Management
7 Apr 2019 by Management
Dear Guest, Please accept our sincere thanks for your generous rating of Ajwa Hotel Sultanahmet. We hope to have you back soon and remain, With our very best wishes, The Management
7 Apr 2019 by Management
Dear Guest, Thank you very much for the great rating you gave us; we greatly appreciate it. Our team strives to do its best for our esteemed guests, and we hope to have the opportunity to serve you again in the near future. Sincere regards, The Management
AJWA Sultanahmet offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A kids' pool, a fitness centre, and spa services are also featured at the luxury AJWA Sultanahmet. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
AJWA Sultanahmet offers 61 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
On-site venue – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
AFIYA SPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's full service spa area, including swimming pool and hammam, has separate hours for men and women. Men have access from 8 AM to 3 PM, daily, and women have access from 3:30-10 PM, daily. The fitness centre is reserved for women from 6-8 AM, daily.
AJWA Sultanahmet offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
