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4.8 out of 5

"EXCELLENT SERVICE, ALL THE STAFF ARE SO HELPFUL. GREAT LOCATION TO OLD TOWN. STAFF GO ABOVE AND BEYOND TO HELP. FREE HOTEL CAR SERVICE TO OLD TOWN. W ... " More

By a verified traveller on Tue 15 Oct 2019

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Deluxe French Street View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£145* Per night/room 8 Nov - 9 Nov

Deluxe Twin Vertical Greenery View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Street View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Corner Suite French Street View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Sultan Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Ajwa Sultanahmet. During your stay, you're just a quick walk from Column of Constantine. Features include free WiFi in public areas, free valet parking and a free manager's reception. Built in 2016, this 5-star hotel has 61 rooms over 9 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat include a restaurant and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at AFIYA SPA
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Just a 4-minute walk from Column of Constantine and 6 minutes on foot from Grand Bazaar
  • Airport shuttle service available for a fee

Ajwa Sultanahmet ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ajwa Sultanahmet

Everyone (7) Couples (2)
5 out of 5
EXCELLENT SERVICE, ALL THE STAFF ARE SO HELPFUL. GREAT LOCATION TO OLD TOWN. STAFF GO ABOVE AND BEYOND TO HELP. FREE HOTEL CAR SERVICE TO OLD TOWN. WONDERFUL SELECTION FOR BREAKFAST. A FANTASTIC 6 DAYS IN ISTANBUL

Posted by on 15 Oct 2019

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Comment from Hotel Management

16 Oct 2019 by The Management

Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We truly appreciate your warm comments and high rate. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we met your expectations. We hope to have the chance to welcome you again. Sincerely yours,

5 out of 5

Posted by on 23 Jun 2019

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Comment from Hotel Management

13 Jul 2019 by Guest Relaitons

Dear Guest, Thank you very much for the great rating you gave us; we greatly appreciate it. Our team strives to do its best for our esteemed guests, and we hope to have the opportunity to serve you again in the near future. Sincere regards, The Management

5 out of 5
Amazing hotel, the staff were very friendly . The hotel is very central.

Posted by , from London GB on 28 Mar 2019

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Comment from Hotel Management

7 Apr 2019 by Management

Dear Guest, We would like to thank you very much for your recent stay with us.Your kind comments and endorsement are greatly appreciated by all of us here at Ajwa Hotel Sultanahmet. We very much look forward to your next visit. Sincere regards, The Hotel Management

5 out of 5

Posted by on 21 Mar 2019

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Comment from Hotel Management

7 Apr 2019 by Management

Dear Guest, We wish to express our warm thanks for your kind rating of our hotel and look forward to welcoming you back soon. Sincere regards, The Hotel Management

4 out of 5

Posted by on 29 Oct 2019

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Comment from Hotel Management

2 Nov 2019 by The Management

Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We appreciate your feedback due your recent stay at our hotel and looking forward to have you again for your next trip to İstanbul. Sincerely yours,

4 out of 5
Sehr schönes Hotel. Zimmer sind sehr geräumig und mit neuester Elektronik ausgestattet. Minibar, Snacks und Früchte auf dem Zimmer werden täglich nachgefüllt und sind kostenlos, ebenso wie der Kaffee aus der Nespressomaschine. Süd-Zimmer ab der 4 Etage haben Meerblick.

Posted by on 28 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by The Management

Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We are grateful for your nice feedback about your recent stay at our hotel. Together with our team we hope to have you again at Ajwa Hotel Sultanahmet for your next visit to İstanbul. Sincerely yours,

5 out of 5
Perfect place in heart of Istanbul. Short walking distance to all highlights

Posted by on 8 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by Guest Relations

Dear Valued Guest, We are pleased to receive your kind review of Ajwa Hotel Sultanahmet; thank you for the top rating you gave us. It was great to know that you enjoyed our location. We hope to have you back soon and remain, With our very best wishes, The Management

5 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

9 May 2019 by The Management

Dear Valued Guest, Please accept our sincere thanks for taking the time to rate our hotel. We hope you enjoyed your recent stay with us. Our hotel looks forward to welcoming you again in the near future. Sincerely, The Management

5 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

7 Apr 2019 by Management

Dear Guest, Please accept our sincere thanks for your generous rating of Ajwa Hotel Sultanahmet. We hope to have you back soon and remain, With our very best wishes, The Management

5 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

7 Apr 2019 by Management

Dear Guest, Thank you very much for the great rating you gave us; we greatly appreciate it. Our team strives to do its best for our esteemed guests, and we hope to have the opportunity to serve you again in the near future. Sincere regards, The Management

Renovations + Closures

The following facilities or services will be unavailable from May 15 2021 to December 31 2021 (dates subject to change):

  • Sauna
  • Spa

Property Features

Ajwa Sultanahmet offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. A kids' pool, a library, and multilingual staff are also featured at the luxury Ajwa Sultanahmet. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 5-star Istanbul hotel is smoke free.

  • 61 guestrooms or units
  • 9 levels
  • Built in 2016
  • Dining venue
  • Manager's reception (free)
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Istanbul Cankurtaran Station (1.5 km / 0.9 mi)
  • Metro station: Cemberlitas Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Ajwa Sultanahmet offers 61 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

On-site venue – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

AFIYA SPA has 3 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 54 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts Visa, Mastercard, American Express and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The spa area, including the pool, massage rooms, hammam, and wet areas, are available to men and women at separate designated times. Women have access from 7 AM to 3 PM, and men have access from 3:30 PM to 10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 13 for children (approximately)
  • Airport shuttle fee: EUR 318 per vehicle (roundtrip)
  • Rollaway bed fee: EUR 54 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AJWA SULTANAHMET
  • Ajwa Sultanahmet Hotel
  • Ajwa Hotel Sultanahmet
  • Ajwa Sultanahmet Istanbul
  • Ajwa Sultanahmet Hotel Istanbul

You should know

  • Ajwa Sultanahmet offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Ajwa Sultanahmet.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.