25 Jan 2021 by Romance Istanbul Hotel
Dear Alexander, Thank you for taking the time to share your feedback. We would like to point out that our guest’s satisfaction is our main priority and during our 65 years of experience, each and every guest’s review, feedback and complaints have been carefully analysed. We are deeply sorry to read your comments, however regarding your feedback on being charged for second person, we would like to mention that when second person comes to the room, due to our terms and conditions which is applied in all the hotels around the world, we need to charge for the second person. We thank you once again for your feedback and hope to welcome you back on your next visit to Istanbul, Kind Regards,
Romance Istanbul Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Romance Istanbul Hotel. An airport shuttle (available 24 hours) is available for a fee. This Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Romance Istanbul Hotel offers 40 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include a shower, dressing gowns, slippers and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Allure Spa & Wellness has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Romance Istanbul Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.