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5.0 out of 5

"Very well designed..room furniture fixings comfort are exceptional. Clenliness and eye for detail is to be recommended " More

By a verified traveller on Thu 22 Sep 2022

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Urban Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£75* Per night/room 3 Feb - 4 Feb

COLLECTION Club Premier Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

COLLECTION Club Premier King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Urban Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

COLLECTION Club Premier Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

COLLECTION Club King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The sightseeing around PARKROYAL COLLECTION Kuala Lumpur gets high marks from our customers. During your stay, you're just a quick walk from Berjaya Times Square. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free WiFi
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, facials or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the comfortable guestrooms
  • Just a 4-minute walk from Berjaya Times Square and 6 minutes on foot from Pavilion Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for PARKROYAL COLLECTION Kuala Lumpur

Couples (2)
5 out of 5
Very well designed..room furniture fixings comfort are exceptional. Clenliness and eye for detail is to be recommended

Posted by on 22 Sep 2022

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5 out of 5
Fantastic all round. .spacious room and great amenities. Staff brilliant.

Posted by on 15 Sep 2022

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Comment from Hotel Management

19 Sep 2022 by Cristian Nannucci

Dear Zakir,Thank you for making PARKROYAL COLLECTION Kuala Lumpur your accommodation of choice away from home during your recent visit.It was heartening to know that you had an amazing stay and were impressed with our stellar service, cleanliness, facilities and location of the hotel. Your lovely compliments had been shared with the team and we cannot wait to welcome you back for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

About the PARKROYAL COLLECTION Kuala Lumpur

Location Jalan Sultan Ismail, Kuala Lumpur, 50250

Property Features

PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 10 meeting rooms available. A kids' pool, a rooftop terrace, and tour or ticket assistance are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This Art Deco Kuala Lumpur hotel is smoke free.

  • 527 guestrooms or units
  • 3 dining venues
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.7 km / 1.7 mi)
  • Metro station: Bukit Bintang Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Thyme All-Day Dining – On-site restaurant.

Botanist Lounge & Bar – On-site lobby lounge. Open daily.

Skye Chill – On-site café. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning. Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 70 for adults and MYR 35 for children (approximately)
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 35 per day
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Parkroyal
  • Parkroyal
  • Parkroyal Hotel
  • Parkroyal Hotel Kuala Lumpur
  • Parkroyal Kuala Lumpur
  • Kuala Lumpur Parkroyal Hotel
  • Parkroyal Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Kuala Lumpur Hotel
  • PARKROYAL Kuala Lumpur
  • PARKROYAL COLLECTION Kuala Lumpur Hotel
  • PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
  • PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.