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"Missed pool on first two days, due to neighbouring construction. Room allocated was excellent as was the club lounge. " More
24 Dec 2019 by Benny Chung, General Manager
Dear Guest, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Sincerely, Benny Chung General Manager
13 Aug 2019 by Guy Charles Owen, General Manager
Dear Guest, Thank you for sharing your feedback. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments. We hope to welcome you back in the near future for a better experience.
5 Apr 2019 by Guy Charles Owen, General Manager
Dear Guest, We are happy with your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!
27 Oct 2018 by Guy Charles Owen, General Manager
Dear Guest, Thank you for your feedback. I am delighted to learn that you recognized our great location and had a pleasant visit. We sincerely look forward to welcoming you back soon!
15 May 2018 by Guy Charles Owen, General Manager
Dear Guest, We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!
21 Jan 2020 by Benny Chung, General Manager
Dear Hugy, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments. Appropriate improvement measures have been put into place to ensure that such shortfall will not reoccur. We hope to welcome you back in the near future for a better experience. Sincerely, Benny Chung General Manager
16 Dec 2019 by Benny Chung, General Manager
Dear Guest, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy with your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Sincerely, Benny Chung General Manager
1 Dec 2019 by Benny Chung
Dear Guest, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future.! Sincerely, Benny Chung General Manager
19 Nov 2018 by Guy Charles Owen, General Manager
Dear Mom, We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!
This property will be closed from 01 May 2020 to 31 August 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
PARKROYAL Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A kids' pool, spa services, and tour or ticket assistance are also featured at the luxury PARKROYAL Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This Art Deco Kuala Lumpur hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
PARKROYAL Kuala Lumpur offers 422 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chatz Brasserie – This brasserie serves breakfast, lunch and dinner.
Si Chuan Dou Hua – This restaurant specialises in Asian cuisine and serves lunch and dinner.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
St. Gregory Spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
