4.2 out of 5

"Nice and comfortable stay Friendly staff, very helpful As the hotel is in the centre spot We managed to get around well. Will return to stay again ... " More

By a verified traveller on Sat 05 May 2018

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Hotel Description

Our customers tell us they enjoy PARKROYAL Kuala Lumpur's central location. During your stay, you're just a quick walk from Berjaya Times Square. Free WiFi in public areas, 3 restaurants and a full-service spa are available. This 5-star hotel has 426 rooms over 21 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, Swedish massages or facials at St. Gregory Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the WiFi and the comfortable guestrooms
  • Just a 4-minute walk from Berjaya Times Square and 7 minutes on foot from Pavilion Kuala Lumpur

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Family Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Orchid Club Premier Double Double

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

PARKROYAL Kuala Lumpur ratings based on 14 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for PARKROYAL Kuala Lumpur

Everyone (9) Couples (2) Family (2) Other (1)
2 out of 5
The room and the bathriom condition is old abd out dated. The tv is small with poor visual. This is not even a 2 stars hotel.

Posted by on 11 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Guy Charles Owen, General Manager

Dear Guest, Thank you for sharing your feedback. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments. We hope to welcome you back in the near future for a better experience.

5 out of 5

Posted by on 14 Feb 2019

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Comment from Hotel Management

5 Apr 2019 by Guy Charles Owen, General Manager

Dear Guest, We are happy with your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!

5 out of 5
Hotel was clean staff were amazing and very helpful where hotel is located is perfect if you like to get out and about

Posted by on 21 Oct 2018

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Comment from Hotel Management

27 Oct 2018 by Guy Charles Owen, General Manager

Dear Guest, Thank you for your feedback. I am delighted to learn that you recognized our great location and had a pleasant visit. We sincerely look forward to welcoming you back soon!

5 out of 5
Nice and comfortable stay Friendly staff, very helpful As the hotel is in the centre spot We managed to get around well. Will return to stay again next year

Posted by on 5 May 2018

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Comment from Hotel Management

15 May 2018 by Guy Charles Owen, General Manager

Dear Guest, We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!

5 out of 5

Hotel close to many ammenitys

We stayed in the orchid club very clean good service exec lounge brilliant will return

Posted by , from cyprus on 6 Feb 2018

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Comment from Hotel Management

11 Feb 2018 by Guy Charles Owen, General Manager

Dear Steve, We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!

5 out of 5

Very Pleasant Stay - Yet Again

I have been coming to the Park Royal for 30 years and in my view it is still the best value in KL. The hotel is comfortable, well maintained, in a great location, and the staff are friendly and helpful. What more do you need? On this trip, hats off to the business centre staff for sorting out our flight details. If I have two small criticisms it is that the outside areas do suffer from traffic noise and the so-called satellite TV isn't very varied.

Posted by on 25 Jan 2016

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5 out of 5

Two Day Break

Excellent hotel and facilities - set between two monorail stations so small walk whichever way you go!

Posted by on 1 Apr 2013

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4 out of 5

Great location; Good value; Rooms on small-side

1) Location is very good - next door to Bukit Bintang monorail station - short walk to shopping centres/food courts (5 mins to Lot 10; 10 mins to Pavillion) 2) Good value for money for this class of hotel (4 stars in my view, 5 stars per this site). 3) Rooms (superior) were a little smaller than I expected for this class of hotel (4 stars rather than this site's one of 5).

Posted by on 12 Jan 2013

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4 out of 5

Good location

Walking distance from KL Monorail, malls and restaurants including the famous street food. The room was clean and confortable. Beware of employees that insist on taking your luggage to the taxi -- it looked liked there were deals being made between porters and taxi drivers which led us to have problems with itineraries (longer) that led to high fares. In any case, taxis are complicated in KL unless you have access to a taxi stand where they sells set price taxi vouchers (rail stations, airports, and bus stations).

Posted by on 28 Aug 2013

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4 out of 5
Total Zentral, alles in nächster Nähe. Restaurants, Taxi, Einkauf etc

Posted by , from Hua Hin Thailand on 15 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Guy Charles Owen, General Manager

Dear Mom, We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience!

Property Features

PARKROYAL Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. A kid's pool, spa services, and tour or ticket assistance are also featured at the luxury PARKROYAL Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This Art Deco Kuala Lumpur hotel is smoke free.

  • 1 building
  • 426 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.1 km / 36.1 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.6 km / 1.6 mi)
  • Metro station: Bukit Bintang Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL Kuala Lumpur offers 426 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Chatz Brasserie – This brasserie serves breakfast, lunch and dinner.

Si Chuan Dou Hua – This restaurant specialises in Asian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

St. Gregory Spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MYR 50.00 and MYR 60.00 per person (approximately)
  • Valet parking fee: MYR 28 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Parkroyal
  • Parkroyal
  • Parkroyal Hotel
  • Parkroyal Hotel Kuala Lumpur
  • Parkroyal Kuala Lumpur
  • Kuala Lumpur Parkroyal Hotel
  • Parkroyal Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Kuala Lumpur Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.