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Imperial Guest House

3.5-star property
28 Bulstrode Road, Hounslow, England 020 3788 4841
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4.1 out of 5
Very good!
See all 14 ebookers Reviews

"Rooms are a little small and hot but fans provided. Immaculately clean however. Staff extremely helpful and friendly. 30 min walk to Twickenham and ... " More

By a verified traveller on Mon 30 May 2022

Points Of Interest

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Deluxe Double Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Triple Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Single Room with En-suite Toilet and Shared Shower

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Single Room, Ensuite

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Twin Room, Ensuite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Description

Imperial Guest House's great location gets high marks from our customers. During your stay, you'll be close to Twickenham Stadium. You'll find features such as free WiFi in public areas and free self-parking.

  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • 7 minutes by car from Twickenham Stadium and 7 minutes from Thames River

Imperial Guest House ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imperial Guest House

Everyone (7) Couples (2)
5 out of 5
Rooms are a little small and hot but fans provided. Immaculately clean however. Staff extremely helpful and friendly. 30 min walk to Twickenham and can use their free car park which is a bonus. Have stayed here many times overnight.

Posted by on 30 May 2022

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Comment from Hotel Management

11 Jun 2022 by Kind Regards Imperial Guesthouse Team

Dear Andrew, Thank you for staying at Imperial Guesthouse. We appreciate your feedback.

4 out of 5
Clean/tidy/nice staff at reception

Posted by on 17 Apr 2022

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Comment from Hotel Management

17 Apr 2022 by Imperial Guesthouse Team

Dear Aaron, Thank you for staying at Imperial Guesthouse. We appreciate your feedback.

4 out of 5
Room was small but comfortable. A fan was provided in the room which was welcomed. Staff were friendly.

Posted by , from Cornwall on 21 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by Marie

Dear Michelle, We appreciate the time you have taken to give us your feedback about your recent stay with us. Your feedback is important to us as we strive to improve on our guests stay with us. Thank you for staying with us. Please come again. Kind Regards, Imperial Guesthouse Team

5 out of 5
Lovely stay! Rooms very clean. Great location (5 min walk to Tube. Nice breakfast. Thank you

Posted by on 28 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Henry

Dear Guest. Thank you for sharing your feedback regarding your stay! We were pleased to read that you liked our hotel.We glad you enjoyed your stay! Looking forward to welcoming you again. Kind Regards, Imperial Guest House Team

5 out of 5
Lovely staff, clean and tidy, ideal for our one night stay, would definitely come back again, thanks, Chris,

Posted by , from South wales on 27 Oct 2018

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Comment from Hotel Management

27 Oct 2018 by Preet

Dear Chris, Thank you for sharing your feedback regarding your stay! We were pleased to read that you liked our hotel.We glad you enjoyed your stay! Looking forward to welcoming you again. Kind Regards, Preet | Imperial Guest House Team

1 out of 5

Halahalah

Nothing to say very bad no air conditioner no elevator no body Which carries the bags of the hotel Breakfast toooooo late on 7:00 am What I say to say

Posted by , from kuwait on 1 Oct 2017

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Comment from Hotel Management

3 Oct 2017 by Niki

Dear Guest. First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind Regards, Niki | Imperial Guest House Team

1 out of 5

Staff are very good

Room is no shower no air conditioner The breakfast is s serving too late in 7:00Am There is one lovely queen girl working in front disk she is so sweet and friendly thanks alot for her.

Posted by , from kuwait on 28 Sep 2017

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Comment from Hotel Management

30 Sep 2017 by Niki

Dear Abdullah. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Hope to see you again! Kind Regards, Niki | Imperial Guest House Team

4 out of 5
Pros: Presentation, cleanliness, friendly staff, parking facilities.
Cons: if staff member booked in with, reminded / confirmed breakfast was included as was only advised on leaving.
Location: N/A
Staff member welcoming - offered parking in car park. Was very impressed with room in terms of its presentation, cleanliness and facilities i.e hot drink and smack provided. Bed Linen and towels fresh.

Posted by , from UK on 25 Sep 2017

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Comment from Hotel Management

27 Sep 2017 by Niki

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We appreciate your valuable feedback. Hope to see you again! Kind Regards, Niki | Imperial Guest House Team

5 out of 5
Die Toilette riecht streng nach Abwasser. Sonst OK.

Posted by , from Sugiez on 28 Jun 2023

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Comment from Hotel Management

28 Jun 2023 by Kind Regards Imperial Guesthouse Team

Hello Dear Ruth Thank you very much for your kind review and a Great feedback of your stay at Imperial Guest House. We appreciate your time taken to do so. Hope you would recommend Imperial Guest House to your Family & Friends for their stay while in London.Hope to see you soon again.Thank you

5 out of 5
Personal zuvorkommend und freundlich. Unterkunft sehr sauber und organisiert gute Erreichbarkeit mit den Öffentlichen Verkehrsmitteln. Im grossen und ganzen weiter empfehlend!

Posted by on 3 Oct 2019

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Comment from Hotel Management

5 Oct 2019 by Karina

Dear Guest! Thanks again for this amazing feedback. Hopefully, we will se you again soon! Have a great day.

About the Imperial Guest House

Location 28 Bulstrode Road, Hounslow, England TW3 3AP

Property Features

Imperial Guest House offers its guests a terrace, multilingual staff, and a front desk safe. Public spaces have free WiFi and wired Internet. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Hounslow hotel.

  • 25 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Smoking in designated areas
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Hounslow Station (1.3 km / 0.8 mi)
  • Metro station: Hounslow Central Underground Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Imperial Guest House offers 25 accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Guest House B&B Hounslow
  • Imperial Guest House B&B
  • Imperial Guest House Hounslow
  • Imperial Guest House Hotel
  • Imperial Guest House Hounslow
  • Imperial Guest House Hotel Hounslow
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.