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"There was no towel rail to hang towels. " More

By a verified traveller on Wed 06 Jul 2022

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Cosy Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£115* Per night/room 4 Jul - 5 Jul

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

West Highland Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from Lochaber Geopark. Free WiFi in public areas, free self-parking and a bar are available.

  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the helpful staff and the restaurant
  • Steps from Lochaber Geopark and Mallaig Heritage Centre
  • Dogs welcome for a fee (restrictions apply)

West Highland Hotel ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for West Highland Hotel

Everyone (4) Business (1) Couples (4) Family (1)
4 out of 5
There was no towel rail to hang towels.

Posted by on 6 Jul 2022

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4 out of 5

Posted by on 16 Jun 2022

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5 out of 5
Beautiful view, most comfortable beds, breakfast looked and tasted perfect.

Posted by on 12 Jun 2021

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3 out of 5
We stayed one night as a stop over before travelling home after doing an island hopscotch. It served a purpose. Our room was clean and functional, but tired, you can hear everything from the rooms above and to the side. We stayed on a room only basis so can’t review the dinner or breakfast. The lady on reception was lovely and friendly, but on the whole the hotel needs some upgrading and redecoration.

Posted by on 21 May 2019

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5 out of 5

Break away

Pros: Didn't find a fault.
Location: Very handy with town, easy parking.
Stayed for 2 nights, food was lovely, room was clean and very comfortable, staff were helpful and friendly.

Posted by on 13 Sep 2017

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2 out of 5

Don't believe the hotel photos

Pros: Nothing
Cons: Standard rooms and corridors need complete refurbishment
Location: Good breakfast in seamans mission near port entrance
Booked the hotel for 1 night stay before departing to small islands as not much choice or availability in Mallaig. Paid £90 expecting bed & breakfast but room only rate for a standard room that was tired and dated ie. carpet in the bathroom! Breakfast available at £12.50 each so equivalent to £115/night for accommodation that is poorer than any B&B that we have stayed in so definitely wouldn't recommend as extremely poor value for money!

Posted by , from preston on 2 Sep 2016

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5 out of 5
Einfach traumhaft. Können wir nur empfehlen. Alles hat gestimmt.

Posted by , from Bursins on 13 Sep 2023

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2 out of 5

Le plus mauvais hébergement durant notre séjour.

Pros: Le restaurant
Cons: La décoration, l'équipement en général
Hôtel au charme désuet. Nous avons été logés au second étage, sans ascenseur, attention aux valisées chargées. La chambre était petite, sans aucun charme. Quant à la salle d'eau, elle était minuscule, surannée également, sans réels équipements. Le matin, l'alimentation en eau s'est avérée aléatoire, mais de toute façon, lorsque cela a enfin fonctionné la douche passait régulièrement du glacé au bouillant. Seul le restaurant offre un intérêt.

Posted by , from Toulouse on 15 May 2017

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3 out of 5
Schöne Lage, gutes Restaurant, Check In klappte nicht so toll

Posted by on 18 Apr 2017

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5 out of 5

Première visite à Stranraer

Hôtel bien situé, personnel attentif à la satisfaction de la clientèle. Cuisine excellente, avec un service rapide et attentionné. Le chauffage de la chambre était plus haut que nécessaire. Un peu plus frais aurait été plus apprécié. Chambre et espaces communs très propres.

Posted by on 5 Apr 2016

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A library, a terrace, and a garden are also featured at the eco-certified West Highland Hotel. Self parking is free. This 3-star Mallaig hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1901
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Train station: Mallaig Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

West Highland Hotel offers 40 accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks and desk chairs. This Mallaig hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Electric kettle
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair
  • Travel cot

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

West Bar – This bar serves lunch, dinner and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Pet fee: GBP 20.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Highland Hotel
  • West Highland Hotel Mallaig
  • West Highland Mallaig
  • West Highland Hotel Mallaig, Scotland
  • West Highland Hotel Hotel
  • West Highland Hotel Mallaig
  • West Highland Hotel Hotel Mallaig

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.