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 Majorca Island •1 Room
 Majorca Island • 1 Room
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Ocho Suites & Kitchen

4-star property
Carrer de la Mar 24, Palma de Mallorca, Illes Balears 020 3788 4841
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3.0 out of 5
See all 1 ebookers Reviews

"Suite (standard): much much smaller than pictures suggest. Also there was a sign on our bedroom window (door with Juliet balcony) that we weren’t allo ... " More

By a verified traveller on Sat 17 Jun 2023

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Suite, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£263* Per night/room 24 May - 25 May

Penthouse, 3 Bedrooms, City View

Bed Count 3 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Ocho Suites & Kitchen, you're just a quick walk from Cathedral of Santa Maria of Palma. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 2019, this upmarket aparthotel has 7 apartments over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a pillowtop bed and an iPod docking station
  • Free WiFi
  • Enjoy French cuisine while dining at Le Bistro by Ocho
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • Just a 5-minute walk from Cathedral of Santa Maria of Palma and 9 minutes on foot from Plaza Mayor de Palma
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Ocho Suites & Kitchen ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocho Suites & Kitchen

3 out of 5
Suite (standard): much much smaller than pictures suggest. Also there was a sign on our bedroom window (door with Juliet balcony) that we weren’t allowed to open it so not only could we not access the balcony, but we couldn’t open the shutters behind it, meaning that we had no natural light in the bedroom. Really annoying. Guest benefits: only on the last day did we spot the poster about free drinks in the bar 6-7pm for guests. Would have been nice if we had actually been told about this. Baby cot: biggest grievance. Firstly, we had to Pay 35 euros PER NIGHT for a travel cot. Not even a proper cot. You can buy them for cheaper than that. I actually can’t believe I agreed to it (I swear the listing said travel cot free, proper cot paid for). But most angering was that the mattress was too small for the cot so our baby was falling into the sides each evening. I slept so badly because I kept waking to check him on the monitor and having to go in and move him. Really stressful. It is surely not meeting the required standards. When I told reception, they told me they would tell management (I’ve not heard), and then still proceeded to charge me. It’s as if they didn’t hear anything I told them! Pretty shocking. I really hope they make a change for future guests.

Posted by on 17 Jun 2023

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Comment from Hotel Management

25 Jun 2023 by Front Desk

Hi Emily,We are sorry that you were not satisfied with your stay so we would like to provide further clarification:As our manager communicated via Expedia chat on June 19th (two days after your check-out):The price for the baby cot was communicated to you in advance. We have a fixed price for the cot, which is clearly stated in our listings. You can find this information in the "Children and extra beds" section. We also mentioned the exact square footage of the room in the listings.We would like to emphasize that our cots have been used by numerous guests without any issues. We take the safety and comfort of our guests very seriously.Unfortunately, we were not informed of these problems during your stay until check-out, which prevented us from resolving them and assist you in finding a suitable solution.We assure you that these issues could have been addressed and resolved if we had received the information from you on the first day of your stay.Regarding the bedroom window and balcony access, we apologize for any inconvenience caused by the sign restricting their use.We strive to offer a comfortable and enjoyable experience for our guests, and we value your feedback.Best regards,

About the Ocho Suites & Kitchen

Location Carrer de la Mar 24, Palma de Mallorca, Illes Balears 07012

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ocho Suites & Kitchen. This 4-star Palma de Mallorca aparthotel is smoke free.

  • 7 guestrooms or units
  • 4 levels
  • Built in 2019
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Separate dining area
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marratxi Pont d Inca Station (7 km / 4.4 mi)

Room Amenities

Ocho Suites & Kitchen offers 7 accommodations with iPod docking stations and minibars. This individually decorated accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 56-inch Smart televisions come with premium digital channels and Netflix. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Palma de Mallorca aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPod dock
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Fridge (full size)
  • Oven
  • Stovetop
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Cots (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Le Bistro by Ocho – This restaurant specialises in French cuisine and only serves dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5:00 PM
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 45 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 1 to 200 for adults and from EUR 1 to 191 for children
  • Pet fee: EUR 45 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocho Hotel Kitchen
  • Ocho Suits Kitchen
  • Ocho Suites Kitchen
  • Ocho Suites & Kitchen Aparthotel
  • Ocho Suites & Kitchen Palma de Mallorca
  • Ocho Suites & Kitchen Aparthotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.