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4.2 out of 5

"We found this hotel to be excellent as our base for visiting Jersey. It was less than 10mins walk to all the attractions in St Helier, including the b ... " More

By a verified traveller on Tue 31 Jul 2018

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Hotel Description

The breakfast at Best Western Royal Hotel, Jersey gets high marks from our customers. During your stay, you're just a quick walk from Jersey Arts Centre. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This 3-star hotel has 89 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and electric kettles
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Seasons Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to public transport and the breakfast
  • Within a 15-minute walk of St. Helier Town Hall and Jersey Museum & Art Gallery

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£114* Per night/room 11 Jul - 12 Jul

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Best Western Royal Hotel, Jersey ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Royal Hotel, Jersey

Everyone (1) Couples (1) Family (1) Friends (2)
5 out of 5

Excellent base for visitiing Jersey

Pros: As mentioned above
Cons: Can't think of anything!
Location: Excellent as a base for visiting Jersey less than 10mins walk to all the attractions in St Helier, including the bus station., giving easy access to e
We found this hotel to be excellent as our base for visiting Jersey. It was less than 10mins walk to all the attractions in St Helier, including the bus station. We found the bus serevices excellent for getting around the island, cheap and easy compared to hiring a car. We missed out on buying period bus tickets which would have significantly reduced our bus fares (which were cheap enough anyway! The hotel had a public bar (Bar 27) where we ate most of eavening meals - good choice at resonable prices.) after a day out sightseeing.

Posted by , from Surrey on 31 Jul 2018

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4 out of 5

short stay

Breakfast buffet was really nice & staff very attentive, very good service overall at reception. Only snag was never mentioned about sun terrace only discovered by chance myself on the last night!

Posted by on 6 Apr 2015

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4 out of 5

Comfortable for all,

Although the hotel needs updating, eg the decoration is not all it could be, but I do realise in a large hotel it takes time. We found the staff excellent especially Alex on reception who would give us advice and assistance when possible. The restaurant is excellent, service and food are above the hotels star rating. The location is within easy walking distance of the town and seafront, not so near that it's noisy.

Posted by on 3 Jun 2014

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3 out of 5

Car Park

As there is limited parking available, I feel guests should be advised to park carefully between white lines so as not take up two spaces which happened to me on tow occasions.

Posted by on 16 May 2014

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5 out of 5

Really enjoyable hotel

First and foremost the staff are really helpful and very pleasant. It was a pleasure to stay at the Royal ( Best Western). The restaurant food was lovely and the bar meals just as good but better value for money. We were able to walk into the centre of St Hellier in about 10 minutes. If we go again to Jersey, the Royal would definitely be at the top of our list.

Posted by on 17 Jun 2013

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About the Best Western Royal Hotel, Jersey

Location David Place, St. Helier, Jersey JE2 4TD

Renovations + Closures

This property is closed from 30 March 2020 to 2 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4386 square feet (408 square metres) and includes conference rooms. A rooftop terrace, tour or ticket assistance, and dry cleaning/laundry services are also featured at the eco-friendly Best Western Royal Hotel, Jersey. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool and outdoor pool at a partner property. This 3-star St. Helier hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4386 sq ft of conference space
  • 408 sq. m of conference space
  • Bar or lounge
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Jersey (JER) (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Royal Hotel, Jersey offers 89 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This St. Helier hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Seasons Restaurant – This restaurant specialises in international cuisine.

Bar 27 – This pub specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.50 for adults and GBP 7.75 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Royal Hotel St. Helier
  • Best Western Royal St. Helier
  • BEST WESTERN Royal Hotel Jersey/St. Helier
  • Best Western St Helier
  • St Helier Best Western
  • Best Western Royal Hotel Jersey St. Helier
  • Best Western Royal Hotel Jersey
  • Best Western Royal Jersey St. Helier
  • Best Western Royal Jersey
  • Royal Hotel, Jersey St Helier
  • Best Western Royal Hotel, Jersey Hotel
  • Best Western Royal Hotel, Jersey St. Helier
  • Best Western Royal Hotel, Jersey Hotel St. Helier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.