"This is my 3rd visit and am quite disappointed. Rooms are in desperate need of updating, cleaning and fixing a few repairs. Breakfast is very good, r ... " More

By a verified traveller on Mon 20 Mar 2017

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Hotel Description

A luxury stay in Arona awaits you at Mediterranean Palace. Within steps you'll find Arona Pyramid and El Camison Beach within a short 5-minute stroll. Highlights at this beachfront resort include 2 outdoor swimming pools, a restaurant, and free breakfast.

The buffet restaurant, Mediterranean Palace, serves international cuisine and is open for breakfast, lunch, and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center, kids' club, and Turkish bath/hammam. Business travelers can take advantage of conference space, a meeting room, and a business center. Added amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

You can enjoy free WiFi, balconies, and satellite TV, featured in all 535 rooms. 24-hour room service, in-room childcare, and free newspapers are also available.

With a stay at this 5-star Playa de las Americas resort, you'll be 1.4 km (0.9 mi) from Los Cristianos Beach.

Standard, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£96 per night

Standard, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Mountain View (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, Pool View (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mediterranean Palace ratings based on 61 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Ok hotel close to everything

This is my 3rd visit and am quite disappointed. Rooms are in desperate need of updating, cleaning and fixing a few repairs. Breakfast is very good, reception staff not the friendliest but all the rest were. Hotel in great location to everything. I'm not sure I would stay here again.

Posted by on 20 Mar 2017

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3 out of 5

Very good location

Enjoyed my stay very much and would go back few things could be better breakfast after 9am and you could be waiting upto 30 minutes for a tablend! Also room patio doors in the wind were extremely noisey which did give you a lack of sleep at times take ear plugs!

Posted by , from edinburgh on 15 Jan 2017

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5 out of 5

Nice hotel close to the beach

I enjoyed my stay. The only thing I could complain about is the bed was too hard.

Posted by , from london on 18 Sep 2016

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5 out of 5

Great hotel.

Great hotel. Brilliant location. Will definitely be returning in the near future.

Posted by on 6 Apr 2016

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5 out of 5

Great trip

Loved this hotel, fabulous for kids. Rooms are slightly dated but spotlessly clean!

Posted by on 19 Mar 2016

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5 out of 5

Fantastic 21st Birthday trip mum and daughter time away.

The hotel was excellent. Although can do with touch of paint and tidying up. Work being carried outside the hotel was noisey but we lived with that. We loved the Cleopatra Hotel which is part of the Mara Nostrum. Fantastic VIP spa day with champagne food etc.. Very good location, central so can get to places very easily. Shopping, restaurants bars and site seeing. We thoroughly enjoyed Hard Rock Cafe, Magic Club and Botanica Restaurant which were practically few yards away from the Hotel. Would definitely recommend both hotels.

Posted by on 4 Mar 2016

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3 out of 5

Family break

Enjoyed the holiday was disappointed that the rooms hadn't been updated since I was there 10 years ago

Posted by on 18 Feb 2016

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3 out of 5

Rooms need updated

I know you pay for what you get but to class this hotel as a 5 star I'm sorry it's not. We've stayed in other 5 star hotels on the island and they are far better for the price. Yes this hotel is very central but it's tired and needs a revamp please. Your letting your hotel group down.

Posted by on 17 Feb 2016

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5 out of 5

Excellent location.

We really enjoyed our stay at this hotel the location is spot on. Nice and quiet, but well situated for the sea front. Within easy walking distance of shops and bars. When it comes to eating out you are spoilt for choice.

Posted by on 28 Dec 2015

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4 out of 5

Great Break

Great hotel as long as you don't expect a genuine 5 star, it is a little out dated now, with only the foyer and lower floor still looking like the only bits of a genuine 5 star hotel, especially with it's great chandeliers and water features lit up at night. The location is ideal with the safari centre with it's shops and great restaurants at one end and the sea and beach walk at the other end of the hotel.Brilliant. Staff very helpful and friendly, Great size pool, only flaws i would say are, there are many sunbeds but there is a get up early to reserve the best syndrome in place on the two occasions i have been here, although it says this is not allowed it goes on big time, rooms are not up to much but are ok, and you have to pay for use of the empty fridge in your room if you want to use one,

Posted by on 18 Nov 2015

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Property Features

Mediterranean Palace offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. Public spaces have free WiFi. A business center and a meeting room are available. A rooftop terrace, spa services, and a children's club are also featured at the luxury Mediterranean Palace. A roundtrip airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 535 guestrooms or units
  • 6 levels
  • Built in 1988
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Conference facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Beauty salon
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking
  • Property shuttles: Airport shuttle and area shuttle
  • Airport: Tenerife (TFS-Tenerife South) (17.4 km / 10.8 mi)

Room Amenities

Mediterranean Palace offers 535 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Mediterranean Palace - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Guests are served free breakfast.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools including a children's pool are on site, along with fitness facilities and a tennis court. Other recreational amenities include a relax area with Turkish bath and sauna.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 10 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

 

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: EUR 2.85 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Mediterranean Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.