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4.2 out of 5

"Love the architecture and the service. My room was next to the railway carpark, so it was a little noisy. Otherwise, my stay was great! " More

By a verified traveller on Wed 21 Aug 2019

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Hotel Description

Our customers tell us they can't get enough of Hallmark Hotel The Queen's great location. During your stay, you'll be within walking distance of Chester City Walls. Features include free WiFi in public areas and free train pick-up service, plus a restaurant. This 4-star hotel has 128 rooms over 4 floors. All rooms offer free WiFi and digital TV channels.

  • All rooms offer 24-hour room service, digital TV and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the location
  • Just a 2-minute drive from Chester City Walls and a few minutes from University of Chester
  • Free train station pick-up shuttle service

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£45* Per night/room 8 Mar - 9 Mar

Classic Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hallmark Hotel The Queen ratings based on 22 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hallmark Hotel The Queen

Everyone (12) Couples (4) Business (1) Family (2) Friends (1)
2 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by The Queen Hotel Team

Could you please elaborate as to why you have put this rating. Many thanks

3 out of 5

Posted by on 28 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by The Queen Hotel Team

Thank you for your review!

5 out of 5

Posted by on 10 Nov 2019

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Comment from Hotel Management

17 Nov 2019 by The Queen Hotel Team

Thank you for your kind review!

3 out of 5

Posted by on 29 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by The Queen Hotel Team

Many thanks!

5 out of 5

Posted by on 21 Sep 2019

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Comment from Hotel Management

22 Sep 2019 by AD

Thank you

5 out of 5
Love the architecture and the service. My room was next to the railway carpark, so it was a little noisy. Otherwise, my stay was great!

Posted by on 21 Aug 2019

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Comment from Hotel Management

4 Sep 2019 by Queen Hotel Team

Thank you

5 out of 5
Loved the pictures statues etc Was interesting to read up on the statues. Lovely and clean room was excellent.

Posted by , from Worcestershire on 23 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Queen Hotel Team

Thank you, glad you enjoyed your stay with us.

4 out of 5
Didn’t like the bathrooms ....very dangerous Liked breakfast and bar service

Posted by on 19 Apr 2019

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5 out of 5

Posted by on 17 Apr 2019

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5 out of 5

Posted by on 12 Dec 2018

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About the Hallmark Hotel The Queen

Location City Rd, Chester, England CH1 3AH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Hallmark Hotel The Queen. Parking is available for a fee. This Victorian Chester hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chester Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hallmark Hotel The Queen offers 128 forms of accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11 AM.

Kings Quarters – This restaurant serves breakfast and dinner.

Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.00 per person (approximately)
  • Self-parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hallmark Hotel Queen Chester
  • Hallmark Hotel The Queen Hotel
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel The Queen Chester
  • Hallmark Hotel The Queen Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.