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"1 night stay , checked in late but still able to get some food, friendly staff, good service " More

By a verified traveller on Mon 20 Aug 2018

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£67* Per night/room 21 Jun - 22 Jun

Family Room (for 3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Swan Hotel by Greene King Inns. During your stay, you're just a quick walk from Curtis Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3-star inn has 36 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • All rooms offer TVs, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the location
  • Steps from Curtis Museum and 3 minutes on foot from Allen Gallery

Swan Hotel by Greene King Inns ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swan Hotel by Greene King Inns

Everyone (2) Couples (1)
5 out of 5

Comfortable friendly hotel in centre Alton

1 night stay , checked in late but still able to get some food, friendly staff, good service

Posted by , from London on 20 Aug 2018

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2 out of 5

Hotel Close Our New House

We stayed into the hotel before moving into new home. The room did not basic requirements like face towel, tissue etc. Only two of the staff showed customer care test including the manager was indifferent. The dinner was awful but the breakfast was excellent. We were going to stay an extra night as our belongings from USA had not arrived. We chose to stay somewhere else after two day stay.

Posted by , from Port Saint Lucie, Florida on 23 Jul 2017

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2 out of 5

Tired

Generally run down and in desperate need of refurbishment

Posted by on 8 Dec 2014

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About the Swan Hotel by Greene King Inns

Location High Street, Alton, England GU34 1BA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Free self parking is available. This 3-star Alton inn is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heathrow Airport (LHR)
  • Train station: Alton Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Swan Hotel by Greene King Inns offers 36 forms of accommodation with coffee/tea makers and free toiletries. This Alton inn provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • In-room dining
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Swan Hotel by Greene King Inns has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Swan Alton
  • Swan Hotel Alton
  • Swan By Greene King Inns Alton
  • Swan Hotel by Greene King Inns Inn
  • Swan Hotel by Greene King Inns Alton
  • Swan Hotel by Greene King Inns Inn Alton
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.