21 Nov 2019 by Neil
anonymous = worthless
2 Jun 2019 by Paul
Thank You for your 4 out of 5 Review Score. Sometimes, guests decide to take all of the available tea/coffee refills which obviously impacts guests like yourselves. There is only so much we can put out as those guests would likely take even more. We did email every guest with regard the scaffolding and Im glad to say it was removed early last week.
24 May 2018 by Neil
We are unable to investigate your comments regarding the bed as we have no idea which room you stayed in. We ask you to remember that we are a VALUE Hotel not a 5* establishment. If we undertook a "good renovation" we would become that 5* property and our rates would be too expensive for our guests to afford. Catch 22.
As a guest of The Royal Clarence Hotel (on the Seafront), you'll find a terrace, express check-in, and express check-out. Public spaces have free WiFi. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool and health club at a partner property. Smoking is allowed in designated areas at this Victorian Burnham-on-Sea inn.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
The Royal Clarence Hotel (on the Seafront) offers 19 forms of accommodation with a hairdryer and free toiletries. Each accommodation is individually decorated. 24-inch Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
The front desk is open daily from 2 PM - 7:00 PM.
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Check-in hours are 2-6 PM. Self check-in is available after 6 PM. Please contact the property using the information on the reservation confirmation received after booking if you expect to arrive at the property after 6 PM.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
The front desk at this property is open daily from 2 PM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.