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Junior Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max
£305* Per night/room 29 Aug - 30 Aug

Inspira Junior Suite Swim Out Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite - 2 Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Ocean View - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Inspira Junior Suite Swim Out Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Inspira Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The clean rooms at Atelier Playa Mujeres - All Inclusive get high marks from our customers. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. Built in 2019, this 5-star resort has 431 rooms over 5 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Air-conditioned rooms with deep-soaking baths, tablet computers and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 8 restaurants and 8 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or aromatherapy at NUUP Spa Playa Mujeres
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a golf course and a health club
  • Guests speak favourably about the beach and the size of the guestrooms
  • 0.8 mi (1.3 km) from Playa Mujeres Golf Club and 6.3 mi (10.2 km) from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)

Atelier Playa Mujeres - All Inclusive ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Atelier Playa Mujeres - All Inclusive

Everyone (1)
3 out of 5

Posted by on 21 May 2019

Was this review helpful to you?
Comment from Hotel Management

12 Jun 2019 by Angelica Agundis, Guest Service Manager.

Thank you for your rate. We are disappointed that we were not able to meet your expectations. Please feel free to contact us to improve our services. Respectfully yours,

About the Atelier Playa Mujeres - All Inclusive

Location Prolongación Bonampak S/N Mz 1, Punta Sam, QROO 77400

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Snorkelling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving excursions
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Premium food items
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Premium food items not included
  • Volleyball included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included
  • Snorkelling included

Property Features

Atelier Playa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Atelier Playa Mujeres - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden and a terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 431 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • 48437 sq ft of conference space
  • 4500 sq. m of conference space
  • Built in 2019
  • Swim-up bar
  • Coffee shop
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (30.8 km / 19.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Atelier Playa Mujeres - All Inclusive offers 431 forms of air-conditioned accommodation with tablet computers and minibars (stocked with some free items). Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • Stocked minibar (select free items)
  • Tablet
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner.

El Trompo – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Open daily.

El Suspiro – This restaurant specialises in seafood and serves breakfast and lunch. Open daily.

Takeshi – This diner specialises in Asian cuisine and only serves dinner. Open daily.

Cilento – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site

Spa Services

NUUP Spa Playa Mujeres has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers onsite health screenings for COVID-19 to US citizens at no charge. PCR screening for COVID-19 is available (surcharge).

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 350 per pet, per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 16
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atelier Playa Mujeres All Inclusive All-inclusive property
  • Atelier All Inclusive All-inclusive property
  • Atelier Playa Mujeres All Inclusive
  • Atelier All Inclusive
  • Atelier Inclusive inclusive p
  • Atelier Playa Mujeres All Inclusive
  • Atelier Playa Mujeres - All Inclusive Punta Sam
  • Atelier Playa Mujeres - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.