This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a free kid's club and a kids' pool. Self parking and valet parking are free. This 4-star Costa Mujeres property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Isla Blanca (ShowCooking) – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) – This steakhouse specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chang Thai (Thai Cuisine) – This theme restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sumptuori (Japanese) – This theme restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).
8 outdoor tennis courts and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Zentropia SPA has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).