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"Goid location. Parking a problèm. Staff fine but a nit neutral " More

By a verified traveller on Tue 06 Aug 2019

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Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£62* Per night/room 20 Jun - 21 Jun

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express Cheltenham gets good marks from our customers. During your stay, you're just a quick walk from Holst Birthplace Museum. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/café. This 3-star hotel has 132 rooms over 5 floors. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, coffee makers and pillow menu
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the breakfast and the location
  • 13 minutes by foot from Cheltenham Town Hall and a 2-minute drive from Cheltenham General Hospital
  • Airport shuttle service available for a fee

Holiday Inn Express Cheltenham ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Cheltenham

Everyone (6) Family (3) Other (1) Friends (1)
5 out of 5
Goid location. Parking a problèm. Staff fine but a nit neutral

Posted by on 6 Aug 2019

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3 out of 5
Good helpful staff. Broadly adequate facilities for a hotel of this type but very noisy. Noisy fellow guests, thin walls, and a riduculous door to nowhere in the window which let in a lot of noise from the street.

Posted by , from Carcassonne on 26 Nov 2018

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4 out of 5
Bed uncomfortable to sleep on . And the phone signal is not to good and WiFi is also not very good

Posted by on 21 Apr 2018

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4 out of 5

Right in the centre, nice location, easy to get t

All very good, as expected, staff very friendly, breakfast was good and all very clean and nice

Posted by , from Leicester on 24 Feb 2018

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4 out of 5

Close to town, breakfast was good, bed was comfy

Pros: Breakfast
Cons: Lots of stains on the walls in the bedroom - could clean these, I would give a better rating
Staff were polite every time I went to reception. Breakfast was good they even had veggie sausages. Bed was comfy, room had everything you need for a basic trip. The only thing I didnt like was that there looked to be a lot of tea and coffee all over the walls which I would have liked to have been cleaned.

Posted by on 15 Sep 2017

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4 out of 5

nice hotel close to town centre

Pros: Comfy bed
Cons: Carpet needed cleaning a bit better
Decent hotel in a convenient location. Th staff were nice and friendly and the bed was very comfy. Overall a pleasant stay

Posted by on 26 Nov 2016

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Comment from Hotel Management

11 Jan 2017 by Luke

Hi meg, We are really happy you enjoyed your stay and you found the bed really comfortable. I will pas on your comments about the stained carpet to my housekeeping team and hopefully see you again soon. Kind Regards, Luke Kent Guest Service Assistant

4 out of 5

Cheltenham 2016

Excellent location .... Clean rooms and helpful staff...

Posted by on 18 Mar 2016

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2 out of 5

Fine for a fit, healthy and active single man.

Plaeasant and comfortable. Three remarks: 1. For a do it yourself breakfast, the toaster is hopeless (doesn't toast enough even when turned up full). 2. For a six-foot male, the bed is too short to be comfortable, even spread right across a double width. 3. For a supper in, the staff is overworked.

Posted by on 19 Jul 2012

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3 out of 5

Einfaches Hotel an zentraler Lage in Cheltenham

Pros: Freundliches, flexibles Personal. Hotel sehr zentral gelegen.
Cons: Eine Minibar mit Getränken wäre angebracht. Hahnenwasser kann man nicht trinken, schmeckt sehr stark nach Chlor.
Location: Town Center sehr gut zu Fuss erreichbar
Badezimmer : Bei Ankunft zerfranstes Badetuch vorgefunden. Schild auf der Glasablage, dass man sich, wenn nötig, bei den Ohrstöpseln bedienen soll. Es waren aber keine Ohrstöpsel vorhanden. Darauf achten, kein Zimmer welches an der Swindon Road liegt, zu buchen. Strassenverkehr ist sehr laut. Preis für diesen Komfort zu hoch.

Posted by , from Schweiz on 30 May 2017

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3 out of 5

Übernachtung auf der Durchreise

Gute und zentrale Lage. Freundliche Angestellte, saubere Zimmer. Stadtzentrum ist zu Fuss bequem erreichbar. Öffentliches Parkhaus direkt neben dem Hotel.

Posted by on 30 Apr 2013

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About the Holiday Inn Express Cheltenham

Location Dunalley Street, Cheltenham, England GL50 4AP

Renovations + Closures

The property is closed between 22 March and 10 May.

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Cheltenham. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Birmingham Airport (BHX) (91 km / 56.6 mi)
  • Train station: Cheltenham Spa Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Holiday Inn Express Cheltenham offers 132 forms of accommodation with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Great Room – This café serves breakfast and light fare.

On-site venue No. 2 – This bar only serves light fare. Open 24 hours. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and dinner. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cheltenham Holiday Inn Express
  • Holiday Inn Express Cheltenham
  • Holiday Inn Express Hotel Cheltenham
  • Cheltenham Holiday Inn
  • Holiday Inn Cheltenham
  • Holiday Inn Express Cheltenham Hotel Cheltenham
  • Holiday Inn Express Cheltenham Hotel
  • Holiday Inn Cheltenham
  • Cheltenham Holiday Inn
  • Express Cheltenham Cheltenham
  • Holiday Inn Express Cheltenham Hotel
  • Holiday Inn Express Cheltenham Cheltenham
  • Holiday Inn Express Cheltenham an IHG Hotel
  • Holiday Inn Express Cheltenham Hotel Cheltenham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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