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"Goid location. Parking a problèm. Staff fine but a nit neutral " More

By a verified traveller on Tue 06 Aug 2019

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Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£46* Per night/room 4 Sep - 5 Sep

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Holiday Inn Express Cheltenham. During your stay, you're just a quick walk from Holst Birthplace Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a bar. This 3-star hotel has 132 rooms over 5 floors. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, coffee/tea makers and pillow menu
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the helpful staff and the central location
  • 13 minutes by foot from Cheltenham Town Hall and a 2-minute drive from Cheltenham General Hospital
  • Airport shuttle service available for a fee

Holiday Inn Express Cheltenham ratings based on 10 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Cheltenham

Everyone (6) Family (3) Friends (1) Other (1)
5 out of 5
Goid location. Parking a problèm. Staff fine but a nit neutral

Posted by on 6 Aug 2019

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3 out of 5
Good helpful staff. Broadly adequate facilities for a hotel of this type but very noisy. Noisy fellow guests, thin walls, and a riduculous door to nowhere in the window which let in a lot of noise from the street.

Posted by , from Carcassonne on 26 Nov 2018

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4 out of 5
Bed uncomfortable to sleep on . And the phone signal is not to good and WiFi is also not very good

Posted by on 21 Apr 2018

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4 out of 5

Right in the centre, nice location, easy to get t

All very good, as expected, staff very friendly, breakfast was good and all very clean and nice

Posted by , from Leicester on 24 Feb 2018

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4 out of 5

Close to town, breakfast was good, bed was comfy

Pros: Breakfast
Cons: Lots of stains on the walls in the bedroom - could clean these, I would give a better rating
Staff were polite every time I went to reception. Breakfast was good they even had veggie sausages. Bed was comfy, room had everything you need for a basic trip. The only thing I didnt like was that there looked to be a lot of tea and coffee all over the walls which I would have liked to have been cleaned.

Posted by on 15 Sep 2017

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4 out of 5

nice hotel close to town centre

Pros: Comfy bed
Cons: Carpet needed cleaning a bit better
Decent hotel in a convenient location. Th staff were nice and friendly and the bed was very comfy. Overall a pleasant stay

Posted by on 26 Nov 2016

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Comment from Hotel Management

11 Jan 2017 by Luke

Hi meg, We are really happy you enjoyed your stay and you found the bed really comfortable. I will pas on your comments about the stained carpet to my housekeeping team and hopefully see you again soon. Kind Regards, Luke Kent Guest Service Assistant

4 out of 5

Cheltenham 2016

Excellent location .... Clean rooms and helpful staff...

Posted by on 18 Mar 2016

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2 out of 5

Fine for a fit, healthy and active single man.

Plaeasant and comfortable. Three remarks: 1. For a do it yourself breakfast, the toaster is hopeless (doesn't toast enough even when turned up full). 2. For a six-foot male, the bed is too short to be comfortable, even spread right across a double width. 3. For a supper in, the staff is overworked.

Posted by on 19 Jul 2012

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3 out of 5

Einfaches Hotel an zentraler Lage in Cheltenham

Pros: Freundliches, flexibles Personal. Hotel sehr zentral gelegen.
Cons: Eine Minibar mit Getränken wäre angebracht. Hahnenwasser kann man nicht trinken, schmeckt sehr stark nach Chlor.
Location: Town Center sehr gut zu Fuss erreichbar
Badezimmer : Bei Ankunft zerfranstes Badetuch vorgefunden. Schild auf der Glasablage, dass man sich, wenn nötig, bei den Ohrstöpseln bedienen soll. Es waren aber keine Ohrstöpsel vorhanden. Darauf achten, kein Zimmer welches an der Swindon Road liegt, zu buchen. Strassenverkehr ist sehr laut. Preis für diesen Komfort zu hoch.

Posted by , from Schweiz on 30 May 2017

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3 out of 5

Übernachtung auf der Durchreise

Gute und zentrale Lage. Freundliche Angestellte, saubere Zimmer. Stadtzentrum ist zu Fuss bequem erreichbar. Öffentliches Parkhaus direkt neben dem Hotel.

Posted by on 30 Apr 2013

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About the Holiday Inn Express Cheltenham

Location Dunalley Street, Cheltenham, England GL50 4AP

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Cheltenham. Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Birmingham (BHX) (91 km / 56.6 mi)
  • Train station: Cheltenham Spa Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Holiday Inn Express Cheltenham offers 132 forms of accommodation with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Great Room – This café serves breakfast and light fare.

On-site venue No. 2 – This bar only serves light fare. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast and dinner

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Cheltenham Holiday Inn Express
  • Holiday Inn Express Cheltenham
  • Holiday Inn Express Hotel Cheltenham
  • Cheltenham Holiday Inn
  • Holiday Inn Cheltenham
  • Holiday Inn Express Cheltenham Hotel Cheltenham
  • Holiday Inn Express Cheltenham Hotel
  • Holiday Inn Cheltenham
  • Cheltenham Holiday Inn
  • Express Cheltenham Cheltenham
  • Holiday Inn Express Cheltenham Hotel
  • Holiday Inn Express Cheltenham Cheltenham
  • Holiday Inn Express Cheltenham Hotel Cheltenham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.