22 Feb 2020 by Steve
Thank you for choosing our hotel and for taking the time to provide feedback about your experience at it. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.
18 Sep 2019 by Mel
Good Afternoon, Thank you for choosing to stay with us at the Holiday Inn Express and taking the time to write us a review. I would like to start with our over priced breakfast which is free to our guests. I am sorry you felt it was disgusting, I do hope you spoke to a member of staff who would have gladly helped you. I will pass your comments on to the staff and look forward to welcoming you back very soon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Holiday Inn Express Colchester also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This Colchester hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Holiday Inn Express Colchester offers 101 forms of air-conditioned accommodation with a safe and free newspapers. 26-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily.
Holiday Inn Express Colchester has a restaurant serving breakfast and dinner.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.