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 Crawley •1 Room
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Holiday Inn Express London Gatwick - Crawley, an IHG Hotel

3-star property
Haslett Avenue East, Crawley, England 020 3788 4841
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4.4 out of 5
Excellent!
See all 14 ebookers Reviews

"Clean and well kept hotel next to a Harvester and plenty Larking (£9) and free brekfast " More

By a verified traveller on Mon 22 Nov 2021

Points Of Interest

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Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express London Gatwick - Crawley, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Hawth Theatre. Free WiFi in public areas, a restaurant and a bar are available.

  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • 7 minutes by foot from Hawth Theatre and a 4-minute drive from Tilgate Park
  • Pets welcome for a fee

Holiday Inn Express London Gatwick - Crawley, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express London Gatwick - Crawley, an IHG Hotel

Everyone (9) Couples (1) Business (1) Family (4)
5 out of 5
Clean and well kept hotel next to a Harvester and plenty Larking (£9) and free brekfast

Posted by , from North Shields on 22 Nov 2021

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Comment from Hotel Management

22 Nov 2021 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

4 out of 5

Posted by , from North Shields on 28 Aug 2021

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4 out of 5
Holiday Inn Express Crawley is clean, has quiet rooms, decent sized rooms, great shower and decent breakfast. Parking is good and there is a Harvester next door. 15-20 minute walk to the town centre.

Posted by , from North Shields on 24 Aug 2021

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Comment from Hotel Management

6 Sep 2021 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

5 out of 5

Posted by on 8 Aug 2021

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4 out of 5
The stay was perfect, but breakfast was a a huge let down, could do with staying open til 10am, and more of a variety, ran out and had to wait, then time was running out. But had a good nights sleep, very clean in the room, and seeing that it is a 24 hour hotel it was very quiet.

Posted by on 25 Jul 2021

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Comment from Hotel Management

27 Jul 2021 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

4 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

5 Feb 2020 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

4 out of 5
Very friendly and prompt service when we arrived after midnight. Really good breakfast included in the price.

Posted by on 15 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Adam

Thank you so much for taking the time to share your review of your recent stay with us. We truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really hope you will choose to stay with us again and look forward to welcoming you back soon. With Best Regards, Adam Quay-Ross General Manager

5 out of 5
Friendly, courteous staff, lovely big bed!! Good breakfast though only small restaurant.

Posted by on 14 Apr 2019

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Comment from Hotel Management

19 May 2019 by Adam

Thank you so much for taking the time to share your feedback of your recent stay with us, we truly appreciate all feedback left and use this on a regular basis to review our service and improve the guest experience. We really look forward to welcoming you back again soon. With Best Regards, Adam Quay-Ross General Manager

3 out of 5
Hotel was fine for a quick stay However restaurant menu very poor choices and nothing for children

Posted by on 8 Dec 2018

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Comment from Hotel Management

10 Jan 2019 by Conner E

Hello, Thank you for completing a review on Ebookers.com review page! The team at Holiday Inn Express greatly appreciates all feedback. We would love to welcome you back shortly. Kind regards, Reception.

5 out of 5
Convenient location close to airport. Nice breakfast ready in the morning. Check in straightforward and quick checkout

Posted by on 16 Nov 2018

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Comment from Hotel Management

10 Jan 2019 by Reception

Hello Paul, Thank you for completing a review on Ebookers.com review page! The team at Holiday Inn Express greatly appreciates all feedback. Kind regards, Reception.

About the Holiday Inn Express London Gatwick - Crawley, an IHG Hotel

Location Haslett Avenue East, Crawley, England RH10 1UA

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 532 square feet (49 square metres) and includes conference rooms. Vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express London Gatwick - Crawley, an IHG Hotel. You'll have access to the health club at a partner property. For a fee, parking is available. This 3-star Crawley hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 3 levels
  • 532 sq ft of conference space
  • 49 sq. m of conference space
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Crawley Three Bridges Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London Gatwick - Crawley, an IHG Hotel offers 138 accommodations with free newspapers and a hairdryer. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Digital channels
  • Electric kettle
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free on-the-go breakfast daily.

Express Cafe & Bar – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Express Cafe & Bar – This bar serves breakfast, lunch and dinner. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 9.00 per night (in/out privileges)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Crawley Gatwick
  • Holiday Inn Express Gatwick Crawley
  • Holiday Inn Express Hotel Crawley Gatwick
  • Crawley Holiday Inn
  • Holiday Inn Crawley
  • Holiday Inn Express Gatwick-Crawley Hotel Crawley
  • Holiday Inn Express London Gatwick Crawley Hotel
  • Holiday Inn Express London Gatwick Hotel
  • Holiday Inn Express London Gatwick Crawley
  • Holiday Inn Express London Gatwick
  • Holiday Inn Express London Gatwick Crawley
  • Holiday Inn Express London Gatwick Crawley an IHG Hotel
  • Holiday Inn Express London Gatwick - Crawley, an IHG Hotel Hotel

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.