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"Really friendly staff and very clean room " More

By a verified traveller on Mon 21 Feb 2022

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Standard Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
£37* Per night/room 30 Jun - 1 Jul

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Campanile Dartford. During your stay, you're just a quick walk from Crossways Business Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, meeting rooms and conference space
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 5 minutes by car from Bluewater Shopping Centre and 9 minutes from Thames River
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Campanile Dartford ratings based on 17 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Campanile Dartford

Everyone (4) Business (3) Couples (2) Family (3) Other (3) Friends (1)
1 out of 5
There was mold growing in the shower. The pillows were lumpy and flat. The beds were uncomfortable. Loud noises at all times of the night. Bed was up against the front of the wardrobe. Spider webs all over the window.

Posted by on 27 Jun 2023

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Comment from Hotel Management

28 Jun 2023 by Kind Regards, Campanile Dartford

Dear Guest,I apologise if the noise during your stay bothered you; since we are located in an industrial area, there is often passing traffic to nearby businesses. I am also unhappy to learn that the room's cleanliness fell short of our regular standards. Our housekeeping supervisor has received your comments, and she will handle them right away.While I agree with you that our hotel could use a facelift, we do our best to make up for it with a fantastic workforce that is always willing to ensure your stay is enjoyable.I'm hoping you will give us another try by booking a stay with us so we can prove that your unpleasant experience was an exception.

5 out of 5
Really friendly staff and very clean room

Posted by on 21 Feb 2022

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Comment from Hotel Management

22 Feb 2022 by Duty Manager

Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. Thank you for your kind words about our staff and how they made your stay a pleasurable one. Our philosophy is to put heart and soul into all we do here and create valued relationships with our guests to ensure they have an enjoyable stay. We look forward to welcoming you again in the future. Kind Regards

4 out of 5
Nice but need bigger bath for people who are not used to standing in the bzth.

Posted by on 30 Nov 2019

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Comment from Hotel Management

3 Dec 2019 by Sandra

Dear Guest, Thank you for choosing the Campanile Dartford Hotel and for taking the time to provide feedback about your experience. I do agree with you that our hotel is in need of a makeover however we try to make up for it with a wonderful team that is always ready to ensure your stay is a good experience. We look forward to welcoming you here again in the future. Kind Regards,

3 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Marzena

Dear Guest, Thank you for choosing the Campanile Dartford Hotel and for taking the time to provide feedback about your experience. We look forward to welcoming you here again in the future. Kind Regards

2 out of 5
Booked a triple room, confirmation stated double and a single bed. The single bed was actually a pull out from the double and basically a mattress on the floor!

Posted by on 19 Jan 2018

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3 out of 5

One night stay.

The reception staff were fantastic. Nothing was a hardship. The restaurant staff were miserable. We witnessed interaction on the verge of rudeness when a customer asked for mayonnaise. There was no instruction in the restaurant for breakfast service. Tables were dirty. The breakfast was quite nice, a good selection for a budget hotel. The decor could do with freshening up. You get the feeling they are understaffed a lot. I would recommend this hotel based on location, food and most of the staff. However, don't be afraid to pay a little more to go elsewhere if you like more comfort.

Posted by , from uk on 5 Dec 2017

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4 out of 5

Very Good Basics Hotel

Pros: Did all the basics well
Cons: Customer service could have been more organised and less based around the hotels processes. Should be more based around the guest experience.
Location: Bluewater is nearby. There are shops and it is a launch pad to the south east.
This is NOT a luxury hotel. It is a hotel that ticks all the boxes when it comes to basic efficiency and provision of the services promised. The room was very clean, the bed was comfortable, the location was quiet. Breakfast was adequate and staff dealt with any queries quickly. Customer service is very basic and not comparable to a top hotel. The room is somewhat smaller than a more expensive hotel. It's a cheap franchise but I would go there again for clean basic room and board with no frills.

Posted by , from Bath on 19 Jan 2017

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3 out of 5

need more amenities

Did not meet my expectations. Would be good to have things like extra toothbrush or paste in case

Posted by on 28 Feb 2016

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5 out of 5

good trip with friend

good value for money very clean and great staff service

Posted by on 25 Jan 2016

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5 out of 5

Amazing place

This is just what we have been looking for something amazing & local we will be using the dartford one more often great service great hotel great people

Posted by on 8 Sep 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at the eco-certified Hotel Campanile Dartford. Free self parking is available. Smoking is allowed in designated areas at this 3-star Dartford hotel.

  • 125 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 1994
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Greenhithe for Bluewater Station (2.2 km / 1.4 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hotel Campanile Dartford offers 125 accommodations. This Dartford hotel provides complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Television
  • Electric kettle
  • Cots (free)
  • Housekeeping (daily)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 9:30 AM.

On-site venue – This buffet restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 100 per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 10.75 for adults and from GBP 5.38 for children
  • Extended parking fee: GBP 5 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Campanile Dartford
  • Dartford Hotel Campanile
  • Hotel Campanile Dartford
  • Campanile Dartford Hotel Dartford
  • Campanile Dartford Kent
  • Campanile Hotel Dartford
  • Hotel Campanile Dartford Hotel
  • Hotel Campanile Dartford Dartford
  • Hotel Campanile Dartford Hotel Dartford

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.