"So so beautiful Hotel with most lovely professional staff like my Dubai family since 20 years. Many many thanks to all of you and lovely Gazalla joine ... " More
30 Mar 2023 by Sandaru
Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you had an amazing stay with us.We pride ourselves on providing our guests with an unforgettable experience and we are delighted to hear that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back again soon!RegardsTeam Reservation
29 Feb 2020 by Farhan
Thank you for your feedback. We look forward to welcome you again at our hotel.
23 Nov 2019 by Habib Khan
Thank you for your great feedback & looking forward to see you again.
4 Apr 2019 by Al Khrissat
Dear guest, We are glad that you loved the facilities and services that you have come to expect from our hotel. We are all looking forward to welcoming you back in the near future. Respectfully yours, Fadi Al Khrissat Manager Rooms & Revenue
24 Feb 2018 by Alkhrissat
Dear Guest, Let me take this opportunity to thank you for choosing to stay at the Arabian courtyard hotel and spa! And for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. I will make sure to pass your comment about the breakfast to the concerned department. We look forward to welcome you back soon with us at the Arabian courtyard hotel & Spa! Respectfully yours, Fadi Al Khrissat Manager Rooms & Revenue|
28 Oct 2017 by Alkhrissat
Dear ruby, I am very sorry to read and hear that there were various challenges you have encountered during your stay. I use this platform to sincerely apologize, in the same time I’m happy that we have turned your experience around and you enjoyed the new room after made some changes as per your request and we have addressed your concerns to the concerned department which certainly will be taken with utmost importance. we look forward to see you once again. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager
19 Oct 2017 by Alkhrissat
Dear Jagdish, Thank you very much for taking the time and effort to share a review following your recent stay at the Arabian Courtyard Hotel and Spa. We are delighted to know that you found the location terrific and overall service and facilities were up to satisfaction, as this is what we strive to achieve at all times. we have noted your comment about the live singing and the dining in Mumtaz restaurant please rest assured that each and every comment mentioned in your review has been discussed with the relevant departments and wherever possible they must be immediately rectified in order to improve our general guest experience in the future. and please note that our restaurant is family orientated restaurant and in the same time other men can dine in the restaurant with maintaining and respecting the privacy for each guest in the restaurant and our job to make sure that is happening and every guest enjoying without disturb the others. Respectfully yours, Fadi Al Khrissat Acting Front Office Manager