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"Booked this hotel for 7 nights from 16 Feb 2018 onwards through eBookers, at the time of booking, I was given an option to choose a room with two doub ... " More

By a verified traveller on Sat 17 Feb 2018

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Hotel Description

The comfortable rooms at Holiday Inn Express Dubai Jumeirah get good marks from our customers. During your stay, you'll be within walking distance of Jumeirah Mosque. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1998, this 2-star hotel has 193 rooms over 7 floors. All rooms offer free WiFi and sofa beds.

  • Air-conditioned rooms with sofa beds, separate sitting areas and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Wired Internet in some public areas for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to the airport and the area's walkability
  • Just a 3-minute drive from Dubai Cruise Terminal and a few minutes from Jumeirah Mosque
  • Free beach and shopping centre shuttle service

Room, 2 Single Beds, Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£49* Per night/room 9 Dec - 10 Dec

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Room, 1 Double Bed with Sofa bed, Smoking (With Sofa Bed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Holiday Inn Express Dubai Jumeirah ratings based on 12 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Dubai Jumeirah

Everyone (4) Couples (3) Family (4) Friends (1)
5 out of 5

NICE HOTEL IN A NICE LOCATION

Pros: Room service was excellent and very quick. Buffet breakfast has so much different variety to choose from and everything was fresh.
Cons: Customer service at the reception as that is the first impression of the hotel.
Location: Location is excellent, all the attractions aren't too far. So many restaurants & shops are within the walking distance.
Booked this hotel for 7 nights from 16 Feb 2018 onwards through eBookers, at the time of booking, I was given an option to choose a room with two double beds which I booked and paid for and after 2 days got booking confirmation from the hotel through eBookers. At the time of check-in, I was told by Mr. Karim at the reception that this room with two beds is subject to availability and it's not available however we can give you a room with one bed and a sofabed. I was literally shocked as I paid for 2 beds in a room and at the time of booking there was no indication that this room is subject to availability. I strongly insisted to have a room with 2 beds according to my booking and the money I have already paid for. He then went to the Manager, came back and told me that ok I will do something for you, please take a seat and wait (that was very unprofessional to say 'ok I will do something for you and wait). I was there with my son, so embarrassed as he thought I booked a room which is subject to availability. After 15 min wait, he called me again and tried to oblige me for giving the same room I booked with 2 beds as he kept saying that this room was subject to availability, I ask him to prove that there was a condition of 'subject to availability' he couldnt prove that in spite checking all the papers and website. Finally,he gave me the same room with 2 beds with an impression that he is giving me a favour. Hotel management needs to look at this kind of behaviour with guests.

Posted by , from United Kingdom on 17 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by Moh Khater

Dear Mr. Muhammad Thank you so much for choosing our hotel for your stay and taking a time to write your valuable feedback We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Once again please accept our apology for any challenge you have regarding the room type . We wish to welcome you back at Holiday Inn Express Jumeirah Sincerely Yours Mohamed Khater Director Of Rooms

3 out of 5

Dubai Trip

A budget hotel with basic amenities but comfortable rooms and friendly staff. Good selection of breakfast buffet both hot and cold. There are few restaurants near by notably- Lal Quila, a Pakistani restaurant which serves excellent lunch time buffet both veg and non veg for 55-60dirhams. Worth recommending. This hotel is outside the main city attractions but is well served by taxis. Ask the reception staff to book a taxi and get some idea of fare as some taxi drivers will take you for a ride..virtually. on the whole this hotel is value for money.

Posted by on 20 Nov 2015

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5 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Hotel Management

Dear Valued Guest, Thank you for choosing Holiday Inn Express Jumeirah and for taking the time to provide feedback about your experience at Holiday Inn Express Jumeirah your feedback is extremely valuable to us We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Holiday Inn Express Jumeirah Sincerely Yours Hotel Management

4 out of 5
Mainio keskitason hotelli. Saat sitä, mistä maksat. Erinomainen hinta-laatusuhde. Palvelu erinomaista. Lähellä Jumeirahin yleistä rantaa, sillä pääset n. 15 minuutissa kävellen paikalle. Suosittelen kuitenkin taksia kuumimpina aikoina, sillä se on halpaa ja kävely tukahduttavaa. Huoneet vanhahkot, mutta kyllä siellä nukkuu ja peseytyy :)

Posted by , from Jyväskylä on 15 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Hotel Management

Thank you for choosing Holiday Inn Express Jumeirah and for taking the time to provide feedback about your experience at Holiday Inn Express Jumeirah your feedback is extremely valuable to us We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Holiday Inn Express Jumeirah Sincerely Yours Hotel Management

3 out of 5
L’hôtel était très bien situé a 15 minutes de la mosquée et de la plage.A notre arrivé à 9 h le personnel nous dit que notre chambre n’est pas encore disponible ceux qui est embêtant quand on fait 7h de vol!! Et on a pas le droit au petit-déjeuner gratuit !!! Alors que c’était compris!il fallait attendre demain!! Après négociation on a pu prendre le petit déjeuner !! Ce n’est pas hôtel quatre étoiles on a ceux qu’il nous faut.Et aussi il y avait une fenêtre dans la chambre mais on ne pouvait pas l’ouvrir ceux qui est dommage ! Les chambres sont climatisées.Dans l’ensemble ça reste un hôtel correct.

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by Hotel Management

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DUBAI - JUMEIRAH. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We thank you for sharing your feedback which has been shared with the team to make the necessary changes Sincerely Yours Hotel Management

5 out of 5

Très bon hôtel, bien situé

Check in rapide, hôtel très sympathique et propre, petit déjeuner copieux. Excellent !!!

Posted by , from Paris on 5 Jan 2017

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Comment from Hotel Management

13 Jan 2017 by mohamed.khater@hiexdubai.ae

Dear Our Valued Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohamed Khater Director Of Rooms

5 out of 5

Très bon séjour !!

Très très bon hotel, le service y très bien!! Tout le personnel est souriant et toujours là pour répondre à nos questions ou autres... On y mange également super bien pour le déjeuner !!! L'emplacement est parfait ( pas loin de la ville et de la plage)!

Posted by on 11 Apr 2016

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1 out of 5

Dubai ok. Hotelli ei

Esitteen mukaan lähellä rantaa.(Ei pidä paikkaansa rantaa ollaan vasta rakentamassa). Hotellin palvelijat ohjasivat pimeisiin taxeihin.

Posted by on 24 Mar 2016

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3 out of 5

Beeindruckende Städtreise

Tolle Stadt, Land und Leute bestechen durch Freundlichkeit. Viele Ausflugs Möglichkeiten

Posted by on 28 Feb 2016

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4 out of 5

Aikuisten loma

Hyvä vaihtoehto aikuisille, joille hotellissa asuminen ei ole pääasia. Hoitaa hotellin virkaa enemmän kuin hyvin.

Posted by on 7 Nov 2015

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About the Holiday Inn Express Dubai Jumeirah

Location Jumeirah Road, Dubai, 0

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dubai Jumeirah. Free self parking is available. Smoking is allowed in designated areas at this Dubai hotel.

  • 1 building
  • 193 guestrooms or units
  • 7 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (12.4 km / 7.7 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Dubai Jumeirah offers 193 forms of air-conditioned accommodation with minibars and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a bidet and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Holiday Inn Express Dubai Jumeirah has a restaurant serving breakfast, lunch and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Dubai Jumeirah

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 100 per night
  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AED 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Jumeirah Holiday Inn Express
  • Holiday Inn Express Dubai Jumeirah
  • Holiday Inn Express Hotel Dubai Jumeirah
  • Holiday Inn Dubai
  • Holiday Inn Express Dubai Jumeirah Hotel Dubai
  • Holiday Inn Express Dubai Jumeirah Hotel
  • Holiday Inn Express Jumeirah Hotel
  • Holiday Inn Express Jumeirah
  • Express Dubai Jumeirah Dubai
  • Holiday Inn Express Dubai Jumeirah Hotel
  • Holiday Inn Express Dubai Jumeirah Dubai
  • Holiday Inn Express Dubai Jumeirah Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing https://www.ebookers.com/Dubai-Hotels-Holiday-Inn-Express-Dubai-Jumeirah.h2239650-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.