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Hotel Description

Our customers tell us they enjoy the breakfast at Mercure Gold Hotel Al Mina Road Dubai. During your stay, you'll be close to Dubai World Trade Centre. Free WiFi in public areas, free valet parking and a free area shuttle are available. Built in 2009, this 4-star hotel has 184 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Senses
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests share positive feedback about the dining, from the room service and breakfast to the restaurant
  • 8 minutes by car from Dubai Cruise Terminal and 12 minutes from Dubai Mall
  • Free local-area and shopping centre shuttle service

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£36 per night

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Mercure Gold Hotel Al Mina Road Dubai ratings based on 10 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Gold Hotel Al Mina Road Dubai

Everyone (6) Couples (1) Family (1)
4 out of 5

Posted by on 24 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Manuel Garcia

Dear Guest, Thank you for staying with us and for sharing your feedback. We hope to see you back soon. Sincerely, Manuel Garcia General Manager

2 out of 5

Wonderful staff, mediocre hotel

Pros: The staff were lovely.
Cons: Lighting in the room. The loudness of the bar unavoidable as you enter the lobby.
Location: There is a small supermarket next door. There are many restaurants on this street that don't seem to do much business.
Bar downstairs was extremely loud especially after midnight. One of those bars that just max the volume. Could hear it very well in the room. Spa on top floor was dodgy as hell. Lighting in the room was cold. Had to keep curtains drawn due to the rooms facing which made the room dark. Didn't feel the carpet was clean.

Posted by on 16 Dec 2017

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Comment from Hotel Management

19 Dec 2017 by Sven Drewitz

Dear Valued Guest, Thank you for selecting our hotel and the review of your stay. We like to apologize that our service failed to meet your expectation. It is our aim to provide superior service to all our guests and we believe in constant improvement. Please rest assured that your concerns have been shared with the team for necessary action. We do hope that your experience will not deter you from using our facilities and we look forward to welcoming you back in the near future. Sincerely, Sven Drewitz General Manager

5 out of 5

Nice hotel

Nice hotel, close to the beach, helpfull staff, good food in restaurant,

Posted by , from United Kingdom, UK on 17 Jul 2016

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Comment from Hotel Management

27 Sep 2016 by General Manager

Dear Mr. Jerry, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, Mr. Jerry, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

5 out of 5
super hotel, personnel au top et tres bien situé. proche de toutes commoditées

Posted by , from corbeil essonnes on 30 Oct 2018

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Comment from Hotel Management

4 Nov 2018 by Manuel Garcia

Dear Guest, Thank you for choosing to stay at Mercure Gold Hotel. We are glad that the location is fully convenient to your needs and you enjoyed your stay with us. We look forward to welcoming you back in the near future. Sincerely, Manuel Garcia General Manager

4 out of 5

Schönes Hotel mit super freundlichem Personal

Pros: Die Lobby und das Zimmer war sehr schön, die Lage ist gut, das Personal sehr freundlich.
Cons: Die Musik auf der Dichterasse sollte nach 24:00Uhr leiser sein, das Frühstücksbuffet sollte frischere und bessere Qualität haben.
Location: In Al mina, es ist mit dem Taxi 15min vom Zentrum und Stränden entfernt, gute Lage. Shuttlebus fährt zu wenig und an ungünstigen Zeiten.
Das Personal war sehr freundlich, hilfsbereit und aufmerksam. Wir waren insgesamt sehr zufrieden mit unserem Aufenthalt. Wir hatten ein schönes Zimmer, die Sauberkeit war hervorragend. Die Lage ist ziemlich gut, der Shuttlebus könnte öfters ins Zentrum fahren.

Posted by , from Schweiz on 26 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Mercure Gold Hotel

Dear Rahel, Thank you for choosing to stay at Mercure Gold Hotel and for sharing your positive feedback about your recent stay. We are glad to know that you had a pleasant stay with us and we manage to make your trip a memorable one. Thank you for highlighting our location and your detailed feedback will surely help other future travelers to make the right choice while planning their next trip to Dubai. Your feedback will be shared to all as we always strive to deliver an exceptional service to our valued guest. Once again, thank you for staying with us and we are looking forward to welcoming you back in the near future. Sincerely, Mercure Gold Hotel Team

5 out of 5

Todella hyvä hotelli!

Erittäin siisti ja mukava hotelli! Hieman kaukana keskustasta mutta taksilla ja hotellin omalla shuttlella pääsi helposti kulkemaan! Hotellin ravintolat ja kattoterassi aivan mahtavat! Ihana henkilökunta!

Posted by , from Helsinki on 11 Feb 2018

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Comment from Hotel Management

11 Feb 2018 by Mercure Gold Hotel

Dear Sanni, Thank you for staying at Mercure Gold Hotel and for sharing your lovely review about your recent experience in our hotel. We hope that your next visit will be as awesome as the previous one. Sincerely, Mercure Gold Hotel

3 out of 5
6 Nächte und 7 Tage, eigentlich gut, aber das Quartier ist in Expansion. Baustellen ringsum.

Posted by , from Zürich on 8 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by Mercure Gold Hotel

Dear Valued Guest, Thank you for staying with us and sharing your feedback. We regret that we could not meet your satisfaction. Your comments are important for us in order to continuously improve our services. We hope that you will give us another chance to be in your service in the near future. Sincerely, Mercure Gold Hotel

5 out of 5

parfait pour le prix

Pros: !
Cons: !
Location: !
tout ok pour le prix !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by , from paris on 21 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Sven Drewitz

Dear Mr. Marc, Thank you for staying at Mercure Gold Hotel. We are glad that you enjoyed your stay. We look forward to welcome you back in the near future. Sincerely, Sven Drewitz General Manager

3 out of 5

Prima

Het is een prima hotel en goed bereikbaar met de taxi. Wat mij wel opviel is dat er voornamelijk mannen in het hotel waren(zakenlui). De kamer was mooi en schoon. Bij het inchecken kan je kiezen tussen een non smoking room en eventueel losse bedden. Het ontbijt is echt fantastisch! Ze hebben onwijs veel en lekkere dingen. Je kan zelf een omelet laten bakken en daarbij kan je extra's kiezen. De cappuchino's worden door iemand gemaakg(incl. opkloppen van melk), dus je kan 's ochtends van een heerlijk kopje koffie genieten. Overigens hebben wij een avond ook in het hotel gegeten, maar dat was geen succes. Wij bestelden twee pizza's voor tien euro per pizza en je kon proeven dat het niet vers was. Het kwam gewoon uit de diepvries en ik moet eerlijk toegeven dat AH's huismerk pizza waarschijnlijk nog beter smaakt. Overigens krijg je in het restaurant ook blikjes drinken ipv in een glas. Dat oogt vrij simpel en goedkoop, terwijl de menukaart vrij prijzig is. Wij hadden via een externe organisatie een tour geboekt, maar die kwamen helaas niet opdagen. De receptioniste was zo aardig om voor ons te bellen en hij deed veel moeite voor ons. Wij waren er drie nachten en bij het uitchecken ging het helaas niet goed. Wij hadden alles vooraf betaald, maar kregen toen te horen dat wij alles nog moesten betalen. Ik liet de bevestiging van EB nog op mijn telefoon zien, maar dit was volgens de receptioniste niet voldoende en zij begreep het niet. Na het overleggen met een collega, bleek dat wij idd al alles hadden betaald. Later kregen we ook nog eens leuk te horen dat wij de toeristenbelasting moesten betalen, terwijl wij dit ook bij het inchecken hadden gedaan. Naast het hotel zit een supermarkt en Indiaas restaurantje. Een stukje verder zit een Domino's. Het duurt ong 10 min met de taxi om naar de Dubai Mall te gaan en het strand ruim 30 min. Overigens kan je voor de beide locaties ook gebruik maken van een shuttle service, maar dan zit je wel met de tijden. Het is een prima hotel, goed te bereiken met de taxi en het ontbijt is fantastisch!

Posted by on 20 Nov 2015

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4 out of 5

Siisti keskivertohotelli ystävällisellä henkilökunnalla

Odotusten mukainen keski-ikäiselle pariskunnalle, joka on aiemmin käynyt pariin otteeseen Dubaissa. Hotellin hinta/laatusuhde oli ihan kohdallaan, joskin aamupala olisi saanut olla hieman parempi. Henkilökunta oli hotellissa ystävällinen ja esim. hierontapalvelut oli tosi hyviä. Kattouima-allas oli riittävä meidän tarpeisiimme. Jos odottaa viiden tähden hotellia, voi mennä muualle, mutta silloin pitää maksaa myös huomattavasti enemmän. Suosittelemme rauhalliseen lomaan.

Posted by on 11 Feb 2013

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About the Mercure Gold Hotel Al Mina Road Dubai

Location Al Mina Road, Dubai, 66431

Property Features

Mercure Gold Hotel Al Mina Road Dubai offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi. Business amenities include a business centre, a limo/town car service, and a meeting room. Event space at this hotel measures 732 square feet (68 square metres). A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Mercure Gold Hotel Al Mina Road Dubai. A round-trip airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

  • 1 building
  • 184 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 2009
  • Bar or lounge
  • Manager's reception (free)
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (11.3 km / 7 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Mercure Gold Hotel Al Mina Road Dubai offers 184 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a bath and shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Senses – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request during limited hours. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form. For further details, please contact the property using information in the booking confirmation.

Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 85 per person (approximately)
  • Airport shuttle fee: AED 250 per vehicle (roundtrip)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Gold Hotel Al Mina Road Dubai
  • Mercure Gold Hotel Mina
  • Mercure Gold Al Mina Road Dubai
  • Mercure Gold Mina

You should know

  • Mercure Gold Hotel Al Mina Road Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.