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4.0 out of 5

"Excellent location in City Centre. Hotel facilities very good " More

By a verified traveller on Sun 22 Jul 2018

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Hotel Description

Durham Marriott Hotel Royal County's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Durham Castle. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1630, this 4-star hotel has 150 rooms over 3 floors. Each room includes amenities such as a flat-screen TV and a coffee maker.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi in some public areas
  • Enjoy local cuisine at Market Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Within a 10-minute walk of Durham Castle and Durham Cathedral

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£60* Per night/room 22 Dec - 23 Dec

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Durham Marriott Hotel Royal County ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Durham Marriott Hotel Royal County

Everyone (11) Couples (7) Business (1) Family (1) Other (1)
4 out of 5
Good location. Very close to Central Durham. Staff friendly. Glass of wine offered on check in, nice touch.

Posted by on 25 Nov 2019

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5 out of 5
We had a very pleasant stay. Staff were extremely helpful.

Posted by on 25 Oct 2019

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5 out of 5

Posted by on 13 Oct 2019

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4 out of 5
The hotel was located centrally, but was like a maze! A mixture of different buildings on different levels, held together by corridors. We kept getting lost,

Posted by on 15 Aug 2019

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4 out of 5

Posted by on 3 Aug 2019

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5 out of 5

Posted by on 30 Apr 2019

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5 out of 5
Nice room with view over the river. Comfortable bed so had a good night's sleep. Breakfast was good and just what was required. Would stay here again.

Posted by , from London on 23 Sep 2018

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5 out of 5
Excellent location in City Centre. Hotel facilities very good

Posted by on 22 Jul 2018

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2 out of 5

Hotel in need of refurbishment.

Location: Good central location below cathedral
We were put in an out building which meant walking through the rain to get to the main hotel. Our room was on the ground floor with a window facing a pavement and road, which meant the room was hot as we did not want to open the window for security reasons and was also noisy. Furthermore, there was a lot of noise from people moving in the room above.

Posted by , from Surrey on 28 Jun 2017

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4 out of 5

Very well placed for Durham centre

Pros: The staff
Cons: Refurbish any tired rooms
I have stayed at this hotel before and always been given a large and pleasant room. On this occasion however, I arrived at 11pm and was given a key to room 120. I must assume that this part of the hotel has not been updated for some time as the room and facilities were shabby and worn, although clean, and the air-conditioning had to be switched off as it rattled too loudly for us to sleep. I rang reception and explained that we were not happy, but due to our tiredness from a long journey and the late hour we would use the room that night but would like to speak to the Duty Manager in the morning. This we did, meeting a very pleasant and efficient lady named Ruth Parsley. The result was that as no other standard room was available we were moved to a suite for our second night and given a complimentary breakfast, as well as a promise that maintenance would overhaul the other room. My view is always that problems occur; it is how a company deals with them that counts, and the staff at Marriott County get 5 stars for this, especially Ruth. I will now be happy to continue using the hotel, and others in the Marriott chain.

Posted by on 6 Jun 2017

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About the Durham Marriott Hotel Royal County

Location Old Elvet, Durham, England DH1 3JN

Property Features

Durham Marriott Hotel Royal County offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. The business-friendly Durham Marriott Hotel Royal County also features a terrace, coffee/tea in common area, and 24-hour room service. Parking is available for a fee. This Victorian Durham hotel is smoke free.

  • 150 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1630
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (39.4 km / 24.5 mi)
  • Train station: Durham Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Durham Marriott Hotel Royal County offers 150 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 49-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Durham hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Market Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks Coffee Shop – This coffee shop serves breakfast, lunch, dinner and light fare. Open daily.

The Brew Bar Lounge – This bar specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Brew Bar Terrace – This bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.50 for adults and GBP 8.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 10.00 per day (rates may vary)
  • Self-parking fee: GBP 19.00 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Durham County Marriott Hotel
  • Durham Marriott Hotel Royal County
  • Durham Marriott Royal County
  • Marriott Hotel Royal County
  • Marriott Royal County
  • Durham Marriott Royal County
  • Durham Marriott Hotel Royal County Hotel
  • Durham Marriott Hotel Royal County Durham
  • Durham Marriott Hotel Royal County Hotel Durham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.