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 Exeter •1 Room
 Exeter • 1 Room
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Holiday Inn Express Exeter M5, Jct 29, an IHG Hotel

3-star property
Guardian Road Exeter Business Park, Exeter, England 020 3788 4841
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3.8 out of 5
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See all 13 ebookers Reviews

" The rooms was clean but there were not tissues and just one toilet paper roll for 2 people for 2 nights. we had to ask for them. we had dinner there ... " More

By a verified traveller on Fri 15 Jul 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£50* Per night/room 11 Jun - 12 Jun

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Exeter East, an IHG Hotel. During your stay, you'll be within walking distance of Pynes Hill Estate. Free WiFi in public areas, a restaurant and a bar are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Pynes Hill Estate and a few minutes from Sandy Park Rugby Stadium
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Exeter East, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Exeter East, an IHG Hotel

Everyone (8) Couples (2) Business (2)
3 out of 5
The rooms was clean but there were not tissues and just one toilet paper roll for 2 people for 2 nights. we had to ask for them. we had dinner there as there was nothing available close by. The food was awful. we asked fish and ships and a pizza. The ships portion was really small and they were half burned. the fish didn't have any flavour. We had the impression that the food that we were served was very low cost frozen food. It would be fair to say that it was the worst food that we have had in a restaurant. breakfast was ok.

Posted by on 15 Jul 2022

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Comment from Hotel Management

23 Aug 2022 by Steve

I'm sorry to hear of the issues you had during your stay with us. We will certainly look into what went wrong on that evening and also look at ways we can improve on the quality and presentation. While you are right in that there is very little close by in terms of restaurants, please feel to approach our team for assistance or alternatives. We hope you will stay with us again

3 out of 5

Posted by on 16 Apr 2022

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3 out of 5
Have stayed here before and booked due to location and cost. My stay was for one week. Room as expected, Bed large and very comfortable, TV large enough, no keys, only swipe key cards, made for easy access, especially when you have your hands full and super friendly staff, Now for the negatives: bathroom floor had not been cleaned as advertised, cleaned the floor with a wipe I had on me. Smokers congregated at the entrance morning & night, so had to walk through when I wanted to enter or leave the hotel. I spoke with the hotel staff about both of these things and had a professional response. I was informed that although the rooms would not be checked daily, there would be a check once that week. This did not happen.

Posted by , from Peterborough on 8 Aug 2020

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5 out of 5

Posted by on 12 Nov 2019

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4 out of 5
Excellent breakfast. Handy location. Howard on front desk very helpful.

Posted by on 1 Aug 2019

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2 out of 5

Posted by on 12 Feb 2019

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5 out of 5
Absolutely no problems at all .... staff were lovely and helpful , the place is spotlessly clean and overall a really nice stay.... will be back in the summer ....

Posted by on 20 Jan 2019

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3 out of 5
Nice staff value for money. I wa surprised it was so busy for new year. Cosy room as always. I love holiday inn express.

Posted by on 4 Jan 2019

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4 out of 5
Good and pleasant stay .Nice and clean rooms and only wasn’t very warm

Posted by on 21 Dec 2018

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5 out of 5

Nice stsy

Stayed one night for business, no complaints at all. Very clean and a good location. Would definitely stay again.

Posted by , from London on 23 Mar 2018

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About the Holiday Inn Express Exeter M5, Jct 29, an IHG Hotel

Location Guardian Road Exeter Business Park, Exeter, England EX1 3PE

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Holiday Inn Express Exeter East, an IHG Hotel also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Exeter hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Exeter Pinhoe Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Exeter East, an IHG Hotel offers 149 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Holiday Inn Express Exeter East, an IHG Hotel has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 5 per night
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Exeter Holiday Inn Express
  • Exeter M5
  • Holiday Inn Express Exeter
  • Holiday Inn Express Exeter M5
  • Holiday Inn Express Exeter M5 Jct 29
  • Holiday Inn Express M5
  • Holiday Inn Express M5 Jct 29
  • Holiday Inn Express M5 Jct 29 Hotel
  • Holiday Inn Express M5 Jct 29 Hotel Exeter
  • Holiday Inn Express Exeter M5 Jct 29 Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.