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4.0 out of 5

"The location and room view, and bar area very comfortable " More

By a verified traveller on Sat 05 Sep 2020

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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£247* Per night/room 27 Jun - 28 Jun

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Luxury Suite, 1 King Bed, Balcony, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double or Twin Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double or Twin Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at Greenbank Hotel get high marks from our customers. During your stay, you're just a quick walk from Falriver Visitor Information Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 60 rooms. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service and coffee makers
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and ocean views while dining at The Water's Edge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Falriver Visitor Information Centre and Falmouth Art Gallery
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Greenbank Hotel ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Greenbank Hotel

Everyone (7) Couples (3) Family (1)
3 out of 5
The location and room view, and bar area very comfortable

Posted by , from Newport South on 5 Sep 2020

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Comment from Hotel Management

9 Sep 2020 by Emma Cowley, Guest Relations Manager

Dear Ron, Thank you for providing your review of your recent stay at The Greenbank. Although I am cautious to see your three star rating, I am pleased to hear that you found your room and the bar to be very comfortable. Please do not hesitate to get in touch with us should you wish to discuss your stay further. Kind regards, Emma

5 out of 5
The service was outstanding. From finding a space for our car to securing a table at the restaurant (when actually they were fully booked). Nice attention to detail with high quality products in the room from the coffee to the shampoo

Posted by , from Birmingham on 2 Aug 2020

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Comment from Hotel Management

31 Aug 2020 by Emma Cowley, Guest Relations Manager

Thank you so much for your review Darren. I'm so pleased that you had a lovely time with us recently and I do hope we can welcome you back in the future. Kind regards, Emma

5 out of 5
Another great stay at the greenbank, really friendly warm staff and we had a fantastic harbour view room which was so comfy, the location is ideal being so close to the centre and we had a lovely breakfast to finish our stay off happy days!

Posted by , from Charlestown, Cornwall on 10 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Emma Cowley, Guest Relations Manager

Thank you for your review Si. I'm so pleased that you had a wonderful stay recently and I do hope we can welcome you back in the future. Kind regards, Emma Cowley Guest Relations Manager

4 out of 5

Posted by on 4 Feb 2019

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3 out of 5

Cosy hotel on the waterfront

Overall pleasant stay. Recommend the all body massage, real value for money at £50 for 60 mins. The hotel could do with a facelift, as smells of damp at times. Had to ask 3 times for a pair of slippers which should have been in the room. The working boat pub excellent food and vibe! The waterfront restaurant lovely location but menu is limited. We sent back the main meal and the breakfast as the scrambled eggs were not cooked properly. But the staff are lovely, even though reception do not know much about the local area. Tea/coffee making facilities in room are brilliant.

Posted by , from london on 30 May 2017

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5 out of 5

Perfect place for a perfect break ....

Pros: Everything
Cons: Nothing
Location: Short walk into town, we were only there one night and stayed in hotel.
Everything about this hotel is spot on. We booked a bedroom with river views and it was perfect on 3rd floor. We ate in the restaurant in the evening and the meal was superb. Breakfast also was very good. All staff without exception were professional and friendly. All in all could not fault this hotel.

Posted by , from Surrey on 18 May 2017

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5 out of 5

Wonderful hotel and staff

Pros: Fantastic view across the harbour, friendly staff and great food. We were celebrating our 35th wedding anniversary and when we arrived at the bite found our room had been upgraded which was a lovely surprise. Then on the day of our anniversary another surprise of a bottle of bubbly waiting for us when we returned for our excursions! X
Cons: Nothing - fantastic location, superb staff who were very friendly and helpful.
Location: Great places to visit although we made the most of the immediate areas for walking and took a 2 hour boat trip, which was superb.

Posted by , from England on 2 Nov 2016

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4 out of 5

Comfy, fantastic view from roooms on harbour side,

Pros: View, clean, helpful friendly staff, very comfortable.
Cons: Nothing ! Maybe some elderly or infirm guests should request rooms next to lifts and without steps within rooms.
Location: 10 minute leisurely pretty walk to town. Quaint, town full of eateries. Many facilities geared for students 2 universities nearby.
I swapped my room to get harbour view. I sit in bay window at night- beautiful. First class breakfast. Didn't try dinner too busy exploring quaint friendly Falmouth. My dog loved it easy access to grassy walk. Exceptionally clean throughout.

Posted by , from C on 17 Oct 2016

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5 out of 5

Lovely views over the harbour

Kind staff, excellent location for views and also distance from town. Breakfast was amazing. However, car parking space was tight and bed was small abd not particularly comfy! Overall though, excellent hotel - we are coming back!

Posted by , from London on 10 Aug 2016

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4 out of 5
Ich kann das Greenbank nur weiter empfehlen. Das Personal ist freundlich und aufmerksam. Bei einem weiteren Besuch würde ich wieder hier einchecken :-)

Posted by on 2 Sep 2019

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at the eco-friendly Greenbank Hotel. Self parking is free. This 4-star Falmouth hotel is smoke free.

  • 60 guestrooms or units
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Dining venue
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Falmouth Town Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Greenbank Hotel offers 60 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. This Falmouth hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily.

The Water's Edge – Overlooking the ocean, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 17.50 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 17.50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenbank Hotel Falmouth
  • Greenbank Hotel
  • Greenbank Falmouth
  • Greenbank Hotel Falmouth, Cornwall
  • Greenbank Hotel Hotel
  • Greenbank Hotel Falmouth
  • Greenbank Hotel Hotel Falmouth

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.