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4.3 out of 5

"Absolutely lovely hotel with a fabulous position overlooking the harbour. Beautiful dining room and bar. Great room, generously sized and well-equippe ... " More

By a verified traveller on Mon 16 Oct 2023

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Superior Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
£143* Per night/room 23 Jul - 24 Jul

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Single , Harbor View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Luxury Suite, 1 King Bed, Balcony, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, Harbor View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Greenbank Hotel. During your stay, you're just a quick walk from Falriver Visitor Information Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with ocean views at The Water's Edge, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests like the breakfast and restaurant
  • Within a 10-minute walk of Falriver Visitor Information Centre and Falmouth Art Gallery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Greenbank Hotel ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Greenbank Hotel

Everyone (10) Couples (5) Family (5)
4 out of 5
Excellent location.

Posted by on 3 Jun 2024

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Comment from Hotel Management

6 Jun 2024 by Fi

Dear Christopher,Many thanks for taking the time to share feedback. I'm delighted you enjoyed your time with us. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

5 out of 5

Posted by on 15 Nov 2023

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Comment from Hotel Management

11 Dec 2023 by Fi

Dear Debbie, Thank you for taking the time to leave a review, I really appreciate it and I'm delighted you had an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

5 out of 5
Absolutely lovely hotel with a fabulous position overlooking the harbour. Beautiful dining room and bar. Great room, generously sized and well-equipped. Everything was spotless.

Posted by on 16 Oct 2023

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Comment from Hotel Management

20 Oct 2023 by Fi

Dear Peter, Many thanks for taking the time to share feedback following your recent visit, I really appreciate. I'm delighted that all aspects of your stay were positive and enjoyable. Such feedback as yours is immensely motivational for us all and I will enjoy sharing your super comments with all the team – in my experience there is little so motivational as the successful recognition of a job ‘well done’.Do come and visit us again in the future, we'd love to welcome you back for more relaxation and enjoyment at The Greenbank.Kind Regards, Fi, Guest Relations Manager

4 out of 5
Really nice stay only thing is the windows that looked onto the harbour were absolutely covered in bird poo

Posted by on 21 May 2023

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Comment from Hotel Management

24 May 2023 by Fi

Dear Katie, Thanks for your review, I'm delighted that you had a really nice stay with us. With our beautiful harbour location does come the added addition of seagulls! I do hope you were able to inform our reception team so they could action housekeeping to clean as soon as possible. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

5 out of 5
Amazing harbour views, worth the extra cost, memorable sunrise over the harbour. Easy walk into the centre of Falmouth.

Posted by on 3 Jan 2023

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Comment from Hotel Management

6 Jan 2023 by Fi

Dear Chris, Thanks so much for your 5/5 score and review, we really appreciate it. We're delighted that your harbour view room didn't disappoint and offered the perfect vantage point to watch sunrise over the bay. Kind Regards,Fi, Guest Relations Manager

5 out of 5
Lovely hotel mixing traditional accommodation with a friendly modern touch. Highly recommend.

Posted by on 30 May 2022

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Comment from Hotel Management

24 Jun 2022 by Fi

Thank you James for your review. Many thanks for the recommendation, I'm thrilled you enjoyed your stay. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards, Fi Guest Relations Manager

4 out of 5
The location and the history great.

Posted by on 7 Sep 2021

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Comment from Hotel Management

8 Sep 2021 by Fi

Dear Adhithya, We are thrilled you enjoyed our harbourside location and the hotels illustrious history. I hope you'll consider another stay in the future. Kind Regards, Fi Guest Relations Manager

5 out of 5
This was the best post lock down hotel for normalisation, meaning they had enough staff, therefore customer service was good. Room lovely, breakfast best I have had in a long time Nice touch when checked in room after 30 mins a call to check we were happy with room and did we need anything

Posted by on 26 Jul 2021

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Comment from Hotel Management

26 Jul 2021 by Fi

Your high score and review make for wonderful reading. We are thrilled you found your post lock down experience to be the best at The Greenbank. It sounds like all aspects of your stay were most enjoyable, and you were well attended too by our great team. They are an asset to the hotel. Kind Regards, Fi Guest Relations Manager

3 out of 5
The location and room view, and bar area very comfortable

Posted by , from Newport South on 5 Sep 2020

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Comment from Hotel Management

9 Sep 2020 by Emma Cowley, Guest Relations Manager

Dear Ron, Thank you for providing your review of your recent stay at The Greenbank. Although I am cautious to see your three star rating, I am pleased to hear that you found your room and the bar to be very comfortable. Please do not hesitate to get in touch with us should you wish to discuss your stay further. Kind regards, Emma

5 out of 5
The service was outstanding. From finding a space for our car to securing a table at the restaurant (when actually they were fully booked). Nice attention to detail with high quality products in the room from the coffee to the shampoo

Posted by , from Birmingham on 2 Aug 2020

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Comment from Hotel Management

31 Aug 2020 by Emma Cowley, Guest Relations Manager

Thank you so much for your review Darren. I'm so pleased that you had a lovely time with us recently and I do hope we can welcome you back in the future. Kind regards, Emma

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Greenbank Hotel. Self parking is free. This 4-star Falmouth hotel is smoke free.

  • 61 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Falmouth Town Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Greenbank Hotel offers 61 accommodations with coffee/tea makers and complimentary dressing gowns. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

The Water's Edge – Overlooking the ocean, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.

The Working Boat – On-site gastropub. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 17.50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 17.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenbank Hotel Falmouth
  • Greenbank Hotel
  • Greenbank Falmouth
  • Greenbank Hotel Falmouth, Cornwall
  • Greenbank Hotel Hotel
  • Greenbank Hotel Falmouth
  • Greenbank Hotel Hotel Falmouth

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.