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3.7 out of 5

"Lovely room with a balcony good swimming pool.Very good breakfast " More

By a verified traveller on Tue 23 Apr 2019

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Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£165* Per night/room 30 Jun - 1 Jul

Classic King / Twin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury King with Sundeck

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Luxury Large King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury King

Bed Count 1 King Bed Maximum Occupancy 2 Max

St Michael's Resort ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for St Michael's Resort

Everyone (5) Couples (2)
5 out of 5
Lovely room with a balcony good swimming pool.Very good breakfast

Posted by on 23 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Samantha Banks

Good evening, Thank you for your 5 out of 5 score. It is great to read that you liked the room, pool and breakfast. We look forward to welcoming you back soon. Best wishes Samantha Banks Hotel Operations Manager

4 out of 5
Comfortable bed in The CAptains house, separate to main building. Good pool, good breakfast, enjoyed our stay.

Posted by on 6 May 2018

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Comment from Hotel Management

22 May 2018 by Head of Operations

Thank you for the great feedback and review. We are delighted that you enjoyed your stay with us and we look forward to seeing you back again soon.

4 out of 5

Lovely views of the beach

This hotel does not have enough parking, upon arrival there was no available parking & we were told to park outside on the road. This too was full however I would not have wanted to leave my car there with cars being parked on both sides & very little space for others to get through. Only other option was a paying carpark around the corner. Not a great first impression!!! Room was very clean however a little worn in places. Breakfast was lovely and the staff cannot do enough for you. Overall not a bad hotel but I did expect a little more.

Posted by , from Devon on 26 Mar 2018

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Comment from Hotel Management

4 Apr 2018 by Head of Operations

Sorry we didn't quite meet your expectations but we are pleased that you enjoyed your stay. Although we have significantly increased the number of parking spaces we have, we could always do with more. Thank you for your feedback and comments which is greatly appreciated.

2 out of 5

Tired, cold hotel.

Pros: The view.
Cons: The hotel is in need of refurbishment particularly the bathrooms. The services of the hotel are also very limited at certain times of the day (11am!)
Location: Good location. Rick Steins restaurant nearby and very good. Very close to the beach.
We checked on Saturday evening and faced the long journey back home rather than subject ourselves to another night! Upon checking out, I was left waiting for 25 minutes with only one check in ahead of me. The process of checking in a group of four in two rooms was terribly inefficient and I was not even acknowledged whilst waiting patiently as the group had to be given explanations in relation to all that was wrong with their booking and how to navigate from one building to another which they were also very angry at. When I eventually was tended to, I said Room X checking out now instead of tomorrow as we no longer wish to stay. The “receptionist” did not even care to ask why!! I offered my feedback in any case and she is clearly used to problems as her approach was cold, bordering on rude and not fitting for a role in the industry of hospitality. We did not book a house share, however that is what we were given. We were situated in a building adjacent to the hotel with one front door into a house with multiple rooms. The room itself was relatively pleasant with a good view. The bathroom was well below standard and in need of refurbishment. Water pressure poor, not hot enough and the condition overall was tired, unclean due to wear and tear and generally substandard. The bed was two singles pushed together and very noticeable and uncomfortable. We booked a Superior Double room with balcony. A night "on the house" was insulting & not a fitting response from the management.

Posted by , from London on 5 Jan 2018

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Comment from Hotel Management

18 Feb 2018 by Head of Operations

Clearly we have some major training to carry out as well as reviewing our staffing levels. Please accept our sincere apologies for not getting this right first time.

5 out of 5

Great Hotel & Spa

Well appointed hotel with lovely gardens & excellent swimming pool,very pleasant and friendly staff

Posted by , from devon on 21 Oct 2017

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Comment from Hotel Management

27 Oct 2017 by Head of Operations

Thanks for the really kind review and comments. We are just thrilled that you had a great stay with us. See you back again soon.

5 out of 5

Just Peachy

Although this hotel is having a major refit/extension, this did not affect our sheer pleasure of staying here. The staff were genuinely kind and very welcoming, especially Bernie. We will definitely be looking for offers to come back to this beautiful part of Cornwall.

Posted by , from Swindon, wilts on 29 Apr 2017

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Comment from Hotel Management

23 May 2017 by Head of Operations

Our apologies for the late reply to your really kind comments and review. We are thrilled that you enjoyed your stay and Bernie was thrilled to see that you have given her a mention.

1 out of 5
Very high price with moderate quality: 1. Breakfast always exactly the same, little choice, bad coffee. 2. Dinner: little choice, typical British food. 3. Beautiful rooms, some with a terrace: unfortunately no protection against the sun (no sunshade, no sun blinds) 4. Several construction sites on the site: noise 5. Too few parking spaces for cars, reservation not possible. We will definitely not book here again.

Posted by on 7 Jun 2023

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