4.1 out of 5

"Excellent place to stay the night before flight from Gatwick as short corridor stroll to departures. Extensive serve yourself breakfast included. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Our customers tell us that they enjoy the public transport around Hampton by Hilton London Gatwick Airport. During your stay, you'll be connected to the airport and close to Manor Royal Business Park. You'll find features such as free breakfast and free WiFi in public areas, plus a fitness centre. Built in 2014, this 3.5-star hotel has 194 rooms over 7 floors. All rooms offer free WiFi and sofa beds.

  • Air-conditioned rooms with sofa beds, LCD TVs and ironing boards
  • Free hot/cold buffet breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the cleanliness, overall comfort and low noise level
  • 7 minutes by car from Manor Royal Business Park and 7 minutes from Gatwick Aviation Museum

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£71 per night

Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed with Sofa bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hampton by Hilton London Gatwick Airport ratings based on 49 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton London Gatwick Airport

Everyone (40) Couples (6) Family (3)
5 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Archie

Dear Guest , Thank you for taking the time to share a review of your recent stay at the hotel .I have shared this feedback with the team and it was pleasing to read that you had a great experience. We look forward to welcoming you back on your next visit. Kind Regards,

4 out of 5
Locstion and room Staff friendly Complimentary breakfast

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Archie

Dear Guest, Thank you for taking the time to share a review of your recent stay at the hotel . I have shared this feedback with the team and it was pleasing to read that you had a good experience. We look forward to welcoming you back on your next visit. Kind Regards,

1 out of 5
The floors of the hotel Creek and are very very noisy, the walls are so thin, you can hear every word next door are say,to the point where we did not get any sleep at all. This hotel was very disappointing. The point of staying here was to wake refreshed after a good nights sleep ready for our long flight to America, which did not happen. I would differently not recommend this hotel. What a waste of money.

Posted by on 13 May 2019

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Comment from Hotel Management

18 May 2019 by Archie

Dear Guest, Thank you for choosing Hampton by Hilton London Gatwick for your stay. With regards to the flooring noise experience, please accept my sincere apologies. I have passed your comments with the senior management team.With regards to the noise experience from other guests, please accept my sincere apologies. Whilst we cannot control the noise each guest does in their rooms during their stay I would like to reassure you if you report it to our reception desk the Duty Manager will personally ask the respective guests to keep the noise down. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in a not too distant future. Kind Regards, Archana Shetty Guest Relations Hampton by Hilton London Gatwick We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future, to show you that your stay was an exception.

4 out of 5
It's nice and friendly. It's always clean. The only dislike is the bed is to hard, but that's because my own bed at home is softer.

Posted by on 12 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Archie

Dear Guest , Thank you for taking the time to share a review of your recent stay at the hotel . I have shared this feedback with the team and it was pleasing to read that you had a good experience. I would like to start by apologising for not meeting your expectations regarding the Bed. We strive to make each stay as pleasant and comfortable as possible and we appreciate that you brought your experience to our attention. We take feedback seriously and will use your comments to make the necessary changes and provide a better experience in the future. We hope that you will give us the opportunity to welcome you again, to show that your stay was an exception. We look forward to welcoming you back on your next visit. Kind Regards, Archana Shetty Guest Relations

3 out of 5
Basic hotel for part of the Hilton family with poor facilities given the lack of landside facilities within the North Terminal at Gatwick

Posted by on 10 Mar 2019

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5 out of 5

Posted by on 5 Mar 2019

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4 out of 5

Posted by on 17 Feb 2019

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5 out of 5
Excellent experience. Convenient, quick and efficient

Posted by on 31 Jan 2019

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4 out of 5

Posted by on 11 Jan 2019

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5 out of 5
Right next to airport. Nice facilities, lovely room.

Posted by on 23 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Maria Muteham

Dear Guest , Thank you for taking the time to share a review of your recent stay at the hotel - I have shared this feedback with the team and it was pleasing to read that you had a great experience. We look forward to welcoming you back on your next visit. Kind Regards, Sincerely, Maria Muteham Guest Relations

About the Hampton by Hilton London Gatwick Airport

Location Longbridge House, North Terminal, Gatwick, England RH6 0PJ

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton London Gatwick Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hampton by Hilton London Gatwick Airport was completed in 2017. This 3.5-star Gatwick hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 7 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LGW-Gatwick) (5.9 km / 3.7 mi)
  • Train station: Horley Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton London Gatwick Airport offers 194 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a bath and shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Parcel deliveries are not accepted at this property on behalf of guests in advance of their arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 43.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton London Gatwick Airport Hotel
  • Hampton Hilton London Hotel
  • Hampton Hilton London Gatwick Airport
  • Hampton Hilton London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.