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4.4 out of 5

"We enjoyed our stay. But the location was a bit of inconvenience from the city centre. " More

By a verified traveller on Tue 01 Sep 2020

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Hotel Description

Our customers tell us they can't get enough of Crowne Plaza Hotel Glasgow's great location. During your stay, you're just a quick walk from The SSE Hydro. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1988, this 4-star hotel has 283 rooms over 17 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with reflexology, body scrubs or manicures and pedicures at Riverside Beauty
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of The SSE Hydro and Scottish Exhibition and Conference Centre

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Crowne Plaza Hotel Glasgow ratings based on 19 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Glasgow

Everyone (9) Couples (5) Family (1) Friends (3) Other (1)
5 out of 5
We enjoyed our stay. But the location was a bit of inconvenience from the city centre.

Posted by on 1 Sep 2020

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4 out of 5
Good comfy stay nice friendly staff breachfast wast tasty. Room clean and warm.

Posted by on 14 Dec 2019

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Comment from Hotel Management

9 Jan 2020 by Revenue Manager

Thank you for your feedback.

3 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Revenue Manager

Thank you for your feedback.

5 out of 5
Always choose the crowne. Excellent service attentive staff.. Put me on the 14th floor. Nice and high with excellent views.. Room clean and good size. Sky TV box in room. Buffet breakfast, top quality ingredients and vast selection. Unlimited tea and coffee.. Used leisure facilities twice excellent service once again

Posted by on 4 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Revenue Manager

Thank you for your feedback i have passed this on to the relevant teams.

4 out of 5
Reception very friendly manager grumpy rooms nice and very clean couldn’t get a seat at bar or restaurant so went to bed breakfast next morning excellent

Posted by on 26 May 2019

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Comment from Hotel Management

28 May 2019 by Revenue Manager

Thank you for your feedback.

5 out of 5

Posted by on 22 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Revenue Manager

Thank you for your feedback.

5 out of 5
No complaints at all. Had room service breakfast and it was superb. Thank you

Posted by on 11 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by Revenue Manager

Thank you for your feedback.

2 out of 5

Nice location

Pros: Breakfast was nice and plenty of choice.
Cons: Customer service and care
Location: Location is nice on the river Clyde
Booked two rooms with double beds but given with single beds upon complain they simply said it was a mistake by the staff who checked you in They didn’t offer to change the rooms or any apology Staff at reception were not interested at all. Very disappointed

Posted by on 12 May 2018

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4 out of 5

Great hotel for the Hydro

Pros: Location, breakfast
Enjoyed our stay breakfast is brilliant plenty of choice

Posted by , from Stranraer on 18 Feb 2018

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5 out of 5

Perfect.

Beautiful hotel. Excellent food. Great views. Staff couldn't have been more helpful. Honestly wouldn't stay anywhere else in Glasgow.

Posted by , from london on 25 May 2017

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About the Crowne Plaza Hotel Glasgow

Location Congress Road, Glasgow, Scotland G3 8QT

Renovations + Closures

The following facilities or services will be unavailable from August 05 2020 to September 14 2020 (dates subject to change):

  • Business centre
  • Fitness facilities
  • Sauna
  • Swimming pool

Property Features

Crowne Plaza Hotel Glasgow offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference rooms. A hot tub, a sauna, and spa services are also featured at the eco-friendly Crowne Plaza Hotel Glasgow. For a fee, parking is available. This 4-star Glasgow hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Glasgow (GLA-Glasgow Intl.) (15.4 km / 9.5 mi)
  • Train station: Glasgow Exhibition Centre Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Glasgow offers 283 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11:30 AM.

The Mariner Bar – This bar only serves light fare.

The Mariner Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 7.50 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza GLASGOW
  • Crowne Plaza Hotel GLASGOW
  • GLASGOW Crowne Plaza Hotel
  • Crowne Plaza Glasgow Hotel Glasgow
  • Crowne Plaza Glasgow Scotland
  • Glasgow Crowne Plaza
  • Crowne Plaza Glasgow Glasgow
  • Crowne Plaza Hotel Glasgow Hotel
  • Crowne Plaza Hotel Glasgow Glasgow
  • Crowne Plaza Hotel Glasgow Hotel Glasgow

You should know

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.