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"Room could do with a fresh coat of paint other than that we were fairly satisfied. " More

By a verified traveller on Sun 26 May 2019

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Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£56* Per night/room 26 Sep - 27 Sep

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Mercure Glasgow City Hotel gets high marks from our customers. During your stay, you're just a quick walk from Merchant City. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 91 rooms over 7 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • All rooms offer deep-soaking baths, 24-hour room service and LED TVs
  • Free WiFi
  • Enjoy a bite to eat at Ingram St Cafe Brasserie, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • Guests speak favourably about the helpful staff and the location
  • Steps from George Square and 4 minutes on foot from Buchanan Street

Mercure Glasgow City Hotel ratings based on 26 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Glasgow City Hotel

Everyone (4) Couples (8) Business (2) Family (2) Friends (6) Other (3)
4 out of 5
Room could do with a fresh coat of paint other than that we were fairly satisfied.

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Stephen

Thanks for staying with us. We appreciate your feedback!

1 out of 5

A world away from Mercure Edinburgh

Pros: Very central, good location
Cons: Look at the Mercure in Edinburgh and learn from it
Location: Very central, good location
Hotel needs modernised badly. We were in room 303, which looks directly out onto the front of Ingram Street. Room absolutely tiny. Walls like paper, could hear practically everything from adjoining rooms and from the street outside. Cleaners made the bed, that was about it, dirty glasses/cups not removed, tea not refilled etc. Another observation. When we left our luggage at Mercure Edinburgh we were given correlating tags so that we could prove that the luggage was ours on collection. Not so in Glasgow, we could have lifted whatever bags in the luggage room we liked and anyone could have lifted ours.

Posted by , from Belfast on 21 Dec 2016

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4 out of 5

Central hotel

Lovely staff. Hotel was close to shopping areas which was ideal. Some other guests were noisy however the hotel can't do anything about this

Posted by on 20 Nov 2016

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4 out of 5

Close to trains, bus, shopping.

Pros: Close to trains and shopping
Cons: Information about room location when exiting the lift.
Location: One block from George's Square!
Very friendly and polite staff. Hotel was easy to walk to, had a reasonable price on their breakfast and had made every attempt to eliminate the street noise in the room.

Posted by on 24 Aug 2016

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4 out of 5

great couples treat close

New years eve and the night after was spent in the mercure ..we enjoyed our stay ..the location was great for everything around the city centre. On the day we checked out me and my girlfriend had our luggage placed in storage while we went shopping to save any inconvenience of carrying them...this was a great help and the staff were very helpful .

Posted by on 6 Jan 2016

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5 out of 5

Great value 2 night break

An excellent location for city shopping as the hotel is so central for all shops

Posted by on 25 Jul 2015

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4 out of 5

Great location

Being in the very centre of Glasgow, close to both the shops and the train station, makes the location of the hotel hard to beat. It's not a luxury hotel but the rooms are comfortable and clean with everything you could reasonably need. Hard to fault for the money.

Posted by on 13 May 2015

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4 out of 5

New Year away

We went to Glasgow to see the New Year in and were pleasantly surprised at the location and quality of the hotel. The rooms were not spacious, but very comfortable with good facilities. Breakfast was also excellent and the staff most welcoming and helpful. I would strongly recommend this hotel if you pay a visit to Glasgow.

Posted by on 5 Jan 2015

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5 out of 5

great hotel

We had a lovely stay at Mercure Glasgow. Central location was main reason for choice. Staff very helpful. Room very comfortable. Late bar great for nightcap.

Posted by on 20 Oct 2014

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2 out of 5

Tired and shabby

I only booked this hotel as I was attending a function within the venue. It's just as well I didn't have to stay in the room for very much of the night...if i had booked in for a relaxing city break, I would have been so unhappy. I stayed in a 'Privilege Room'...one of their deluxe rooms, or 'suites' as they called it. The bathroom had not been cleaned properly and there was a line of thick dust on the surfaces. The room was awkward and uncomfortable, and very small for a 'suite'. The entire decor was tired, old fashioned and shabby - this hotel was previously a hilton, and i'd be surprised to hear if they have decorated since then. Also...my room was next to the lifts, and every time they went up or down, it was heard through the entire room. The bed was very comfy however, and the staff were really lovely and helpful. Also, the bar was quite well stocked, and the location was brilliant. There are several supermarkets and restaurants within a few steps from the front door.

Posted by on 1 Jun 2014

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About the Mercure Glasgow City Hotel

Location 201 Ingram Street, Glasgow, Scotland G1 1DQ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Glasgow City Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. This 3-star Glasgow hotel is smoke free.

  • 91 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Glasgow Queen Street Station (0.3 km / 0.2 mi)
  • Metro station: Buchanan Street Station (0.5 km / 0.3 mi)

Room Amenities

Mercure Glasgow City Hotel offers 91 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Ingram St Cafe Brasserie – This brasserie specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Off site parking fee: GBP 10 per day (0.5 mi away; open 24 hours)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glasgow City Hotel Mercure
  • Hotel Mercure Glasgow City
  • Mercure Glasgow City
  • Mercure Glasgow City Hotel
  • Mercure Hotel Glasgow City
  • Mercure Glasgow City Hotel Scotland
  • Mercure Glasgow City
  • Mercure Glasgow City Hotel Hotel
  • Mercure Glasgow City Hotel Glasgow
  • Mercure Glasgow City Hotel Hotel Glasgow

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.