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4.5 out of 5

"Staff really cared about us, going out of the way to ensure that we had a great stay. Lovely food. Comfortable rooms and nice breakfasts. " More

By a verified traveller on Fri 03 Jun 2022

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£88* Per night/room 23 Jun - 24 Jun

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Castle Green Hotel In Kendal, BW Premier Collection. During your stay, you'll be within walking distance of Parkside Road. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a gym, a steam room and Pilates classes
  • 14 minutes on foot from Parkside Road and a 3-minute drive from Kendal Museum

Castle Green Hotel In Kendal, BW Premier Collection ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Castle Green Hotel In Kendal, BW Premier Collection

Everyone (2) Couples (3) Family (1)
5 out of 5
Staff really cared about us, going out of the way to ensure that we had a great stay. Lovely food. Comfortable rooms and nice breakfasts.

Posted by , from High Peak on 3 Jun 2022

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Comment from Hotel Management

16 Jun 2022 by Rob

Many thanks for your feedback and hope to see you again soon Kind regards Rob Glashan General Manager

5 out of 5
What friendly staff. The staff go above and beyond. The guy at reception- sorry I didn’t take his name went out of his way to help. Thank you. We swapped rooms to a room with a balcony. There was noise from the adjoining showers. The room we moved to was a little tired but lovely views and it was our choice to move so that we could sit outside. A great breakfast and friendly gym staff too.

Posted by on 7 Jun 2021

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4 out of 5
During COVID lockdown the room service evening meal was excellent, the breakfast in a bag was very poor for the £20 charged.

Posted by on 6 Feb 2021

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5 out of 5

Posted by on 11 Jul 2020

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4 out of 5

Posted by on 17 Feb 2020

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5 out of 5
We are two friends, we stayed here for one night on 7 December. Would definitely recommend this hotel. The staff and facilities are great.

Posted by on 8 Dec 2019

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3 out of 5
Overall ok - cleanliness could be improved considering price

Posted by on 22 Oct 2019

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5 out of 5
Excellent hotel - combines style with comfort. Breakfast can be busy though and the service tardy and slow.

Posted by on 16 Sep 2019

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About the Castle Green Hotel In Kendal, BW Premier Collection

Location Castle Green Lane, Kendal, England LA9 6RG

Property Features

Castle Green Hotel In Kendal, BW Premier Collection offers its guests an indoor pool, a health club, and a steam room. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business centre and 8 meeting rooms. Spa services, a terrace, and a garden are also featured at the business-friendly Castle Green Hotel In Kendal, BW Premier Collection. Self parking is free. This 4-star Kendal hotel is smoke free.

  • 99 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kendal Station (2 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Castle Green Hotel In Kendal, BW Premier Collection offers 99 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily.

Castle Green Hotel In Kendal, BW Premier Collection has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the pool from 10 AM to noon and 2:30-4:30 PM (2:30-5 PM on weekends).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 17.50 per person
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Green Hotel Kendal BW Premier Collection
  • Castle Green Hotel BW Premier Collection
  • Castle Green Kendal BW Premier Collection
  • Castle Green BW Premier Collection
  • Best Western Plus Castle Green Hotel In Kendal
  • Green BW Premier Collection
  • Castle Green Hotel In Kendal, BW Premier Collection Hotel
  • Castle Green Hotel In Kendal, BW Premier Collection Kendal
  • Castle Green Hotel In Kendal, BW Premier Collection Hotel Kendal

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.