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3.5 out of 5
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See all 2 ebookers Reviews

"Pretty basic hotel, very convenient location for what we needed. Rooms didn't seem 4 star to us. Cleanliness was average, overall clean but the little ... " More

By a verified traveller on Thu 26 Sep 2019

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Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Business Lounge Access (Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Crowne Plaza Leeds, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Crowne Plaza Leeds, an IHG Hotel

Everyone (1)
4 out of 5

Posted by , from Barnsley on 30 Aug 2023

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Comment from Hotel Management

19 Sep 2023 by Lauren R

Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

3 out of 5
Pretty basic hotel, very convenient location for what we needed. Rooms didn't seem 4 star to us. Cleanliness was average, overall clean but the little things like bins etc. needed a good clean.

Posted by on 26 Sep 2019

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Comment from Hotel Management

11 Oct 2019 by Steve Hornsby

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from our valued guests enables us to target problem areas and, wherever possible, take the necessary actions to ensure problems can be avoided in the future. On a final note, may I once again apologise for the shortcomings experienced during your short break in Leeds. Kind Regards Steve Hornsby General Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.