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Crowne Plaza Leeds, an IHG Hotel

4-star property
Wellington Street, Leeds, England 020 3788 4841
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3.5 out of 5
See all 17 ebookers Reviews

"Pretty basic hotel, very convenient location for what we needed. Rooms didn't seem 4 star to us. Cleanliness was average, overall clean but the little ... " More

By a verified traveller on Thu 26 Sep 2019

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Luxury Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£61* Per night/room 6 Feb - 7 Feb

Luxury Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Crowne Plaza Leeds, an IHG Hotel get high marks from our customers. During your stay, you're just a quick walk from Canal Wharf. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 135 rooms over 6 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy international cuisine while dining at Bar and Kitchen @LS1
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the location
  • Within a 15-minute walk of University of Leeds and O2 Academy Leeds

Crowne Plaza Leeds, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Leeds, an IHG Hotel

Everyone (6) Couples (4) Business (5) Family (1)
3 out of 5
Pretty basic hotel, very convenient location for what we needed. Rooms didn't seem 4 star to us. Cleanliness was average, overall clean but the little things like bins etc. needed a good clean.

Posted by on 26 Sep 2019

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Comment from Hotel Management

11 Oct 2019 by Steve Hornsby

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from our valued guests enables us to target problem areas and, wherever possible, take the necessary actions to ensure problems can be avoided in the future. On a final note, may I once again apologise for the shortcomings experienced during your short break in Leeds. Kind Regards Steve Hornsby General Manager

5 out of 5
Great hotel... lots of space in the room. Staff friendly

Posted by on 25 May 2019

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Comment from Hotel Management

30 May 2019 by Steve Hornsby

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Steve Hornsby General Manager

5 out of 5

Posted by on 7 May 2019

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5 out of 5
Nice friendly staff, room comfortable. Spa and pool were clean. Breakfast had a good choice.

Posted by , from Kent on 20 Nov 2018

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4 out of 5
Great stay. Excellent location. Staff all very helpful & friendly

Posted by on 6 Nov 2018

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4 out of 5

Nice City Hotel.

Pros: The staff were lovely. The hotel was clean and presentable. The bed was comfortable.
Cons: Although this hotel is nice, at over £100 a night, it is slight basic. Also a popular hotel for hen parties so can be noisy at times.
Location: I would recommend going to the angelica bar in the shopping centre as although it isn't the cheapest bar, it houses some good views of the city.
We arrived in Leeds and our room was ready a couple of hours earlier than check in which was a bonus. The hotel room was clean and modern. Every staff member that we came across was polite and helped in any way possible. The room was lovely and the bed was very comfortable. The bar was basic and quiet expensive so would recommend going out for drinks. We didn't have breakfast at the hotel but the chips we ordered to room service were lovely. The hotel is in a good location as it is out of the main city centre however it is only a 5 minute walk to the bars, restaurants and shopping centre.

Posted by , from Derbyshire on 27 Jun 2017

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Comment from Hotel Management

2 Aug 2017 by Steve Hornsby

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that in the main you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Steve Hornsby General Manager

5 out of 5

Great hotel, value for money, walking distance

Great value for money. Has a lovely pool, sauna and steam room. Easy walking distance to Leeds centre. Lots of extra trimmings and freebies. Included robes as well to go to and from the room.

Posted by , from Norwich on 4 Jun 2017

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Comment from Hotel Management

2 Aug 2017 by Steve Hornsby

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Steve Hornsby General Manager

4 out of 5

Very convenient location

Love ed the hotel, the location and closeness to amenities. The hotel pool area was lacking in relaxation beds, it was 8pm but yet there was children running around, in the sauna and the jacuzzi. We could not use the jacuzzi because it was full the entire time we were there with a family including kids. Also the steam room was out of order :-( The breakfast was amazing, we treated ourselves to room service and could not fault the breakfast. We got loads, very tasty.

Posted by on 21 Oct 2016

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5 out of 5

Taking my daughter back to Uni.

The hotel was very nice, the room was clean and the staff were really nice and helpful. The pool was good and the breakfast was more than adaquate. Overall very good.

Posted by on 27 Sep 2016

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4 out of 5
Nice hotel. Vey comfortable with good facilities. Booked for excellent price though eBookers!

Posted by on 6 Sep 2016

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About the Crowne Plaza Leeds, an IHG Hotel

Location Wellington Street, Leeds, England LS1 4DL

Property Features

Crowne Plaza Leeds, an IHG Hotel offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 409 square feet (38 square metres) and includes conference rooms. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Leeds, an IHG Hotel. For a fee, parking is available. This 4-star Leeds hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Burley Park Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Leeds, an IHG Hotel offers 135 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.

Bar and Kitchen @LS1 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Roundhay Bar and Lounge – This restaurant only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 17.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Leeds
  • Crowne Plaza Leeds
  • Leeds Crowne Plaza
  • Crowne Plaza Leeds Hotel Leeds
  • Crowne Plaza Leeds Hotel
  • Crowne Plaza Leeds
  • Crowne Plaza Leeds, An Ihg
  • Crowne Plaza Leeds an IHG Hotel
  • Crowne Plaza Leeds, an IHG Hotel Hotel
  • Crowne Plaza Leeds, an IHG Hotel Leeds
  • Crowne Plaza Leeds, an IHG Hotel Hotel Leeds

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.