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"Everything was great, the room was clean, the staff were friendly " More

By a verified traveller on Sun 29 Dec 2019

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£38* Per night/room 14 May - 15 May

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy ibis London Luton Airport's good location. During your stay, you'll be within walking distance of University of Bedfordshire. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 162 rooms over 4 floors. Each room includes amenities such as free WiFi and a memory foam bed.

  • All rooms offer memory foam beds, satellite TV and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business centre and meeting rooms
  • Guests speak favourably about the proximity to the airport and the comfortable guestrooms
  • 6 minutes by car from Stockwood Discovery Centre and 6 minutes from University of Bedfordshire
  • Pets welcome for a fee

ibis London Luton Airport ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London Luton Airport

Everyone (8) Couples (3) Family (2)
5 out of 5
Everything was great, the room was clean, the staff were friendly

Posted by on 29 Dec 2019

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Comment from Hotel Management

2 Feb 2020 by George Hotel Team Leader

Dear Keya , Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,

4 out of 5

Posted by on 12 Nov 2019

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Comment from Hotel Management

2 Apr 2020 by Aga

Thank you for the kind ranking! Delighted you enjoyed your time with us and hope to see you again soon

1 out of 5
Nice hotel, nice bar good quality drinks, had hairdryer in room with was nice

Posted by on 25 Sep 2019

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Comment from Hotel Management

2 Apr 2020 by Agnieszka

Thank you for the kind review! Delighted you enjoyed your time with us and hope to see you again soon

4 out of 5
It was a one night stay before an early flight from Luton, we had a hire car and they allow you to park drop off the bags, take the car back to the rental company and the bus back from the company drop off at the hotel. So in the morning its a 10 min walk to the airport….

Posted by on 20 Jun 2019

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4 out of 5

Posted by on 20 May 2019

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4 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

14 Apr 2019 by Miruna - F&B Supervisor

Dear guest, Thanks for your time reviewing your recent stay at Ibis Luton Airport. Kind Regards,

5 out of 5
great hotel when you need to fly out early in the morning, its just 10 mins walk from the terminal...and the carpark but if you ask will drop you outside....

Posted by on 29 Dec 2018

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4 out of 5

Fine airport hotel

Arrived late, for a shower and a couple of hours of sleep before our early morning flight. Fine bed, efficient checkin, 10 minutes walk to airport.

Posted by , from Israel on 1 Jul 2017

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1 out of 5

Not friendly at all

Booked wrong date by accident. Called ebookers in 5 mins and custom service agree to call the hotel to change the date. But hotel refused.i called the hotel by myself again. The reception said it's up to ebookers to change the date.. whaaaat? They just called and you refused! I understand the policy was non-cancellable. But this 5 minute? Not flexible not friendly on the phone at all.

Posted by on 1 Jun 2017

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4 out of 5
guter Service. Netter Empfang. Gutes Personal. Sauber.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Antoine Chauveau - Assistant General Manager

Thank you for your positive feedback. We are looking forward to welcome you back soon. Best regards,

About the ibis London Luton Airport

Location Spittlesea Road, Luton, England LU2 9NZ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 441 square feet (41 square metres). A terrace, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly ibis London Luton Airport. For a fee, parking is available. This 3-star Luton hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LTN-Luton) (0.8 km / 0.5 mi)
  • Train station: Luton Airport Pkwy Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Luton Airport offers 162 forms of accommodation with coffee/tea makers and a hairdryer. Memory foam beds feature premium bedding. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Ibis London Luton Airport has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 6.95 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 11 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-in fee: GBP 15 for check-in between midnight and 5:00 PM
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London Hotel Luton Airport
  • ibis London Luton Airport
  • ibis Luton Airport
  • Luton Airport ibis
  • Ibis London Luton Airport Hotel Luton
  • Ibis Luton
  • ibis London Luton Airport Hotel
  • Ibis London Luton Luton
  • ibis London Luton Airport Hotel
  • ibis London Luton Airport Luton
  • ibis London Luton Airport Hotel Luton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.