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"The hotel was nice enough but there was no hot water. It was luke warm at best. " More

By a verified traveller on Thu 15 Dec 2016

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Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£46* Per night/room 8 Oct - 9 Oct

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Holiday Inn Norwich's great location. During your stay, you'll be within walking distance of Marston Marshes. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This 3-star hotel has 119 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 5 minutes by car from Norwich Theatre Royal and 7 minutes from University of East Anglia
  • Dogs welcome for a fee

Holiday Inn Norwich ratings based on 5 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Norwich

Everyone (3) Family (1) Other (1)
5 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by siu mok

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Siu Mok

3 out of 5

Nice hotel but only luke warm 'hot' water.

The hotel was nice enough but there was no hot water. It was luke warm at best.

Posted by on 15 Dec 2016

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4 out of 5

Good basic hotel with pool.

Generally good hotel. Although we arrived to find the toilet 'push' mechanism hanging off the wall in the bathroom - not a very good 1st impression. Staff fixed this on the 2nd day of our visit (so we were without a properly flushing toilet for 2 days with a toddler - not ideal!!!). Breakfast was excellent and well worth the extra supplement. Big advantage having an on-site swimming pool.

Posted by on 21 Sep 2016

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3 out of 5

Good trip

Location is ideal . Staff where very polite and helpful. The room was comfortable. Firm bed. Good. The only problem I found was the mirror was dirty and dust on some furniture.

Posted by on 11 Jan 2016

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1 out of 5

Left feeling Grumpy

None of the staff seemed to want to be there, or cared that we were. Our meal in the restaurant was poor and I would have pointed this out if anyone had cared to ask. We had a poor nights sleep due to doors banging in the corridor, which were easily heard in our room. We were also bothered by a drunk teanager trying to get into our room at 4:00 in the morning. Frankly, I had better service at an unmanned motel in France.

Posted by on 5 Jan 2012

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Property Features

Holiday Inn Norwich offers its guests an indoor pool, a kids' pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Norwich. Free self parking is available. This 3-star Norwich hotel is smoke free.

  • 119 guestrooms or units
  • 3 levels
  • 212 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (9.5 km / 5.9 mi)
  • Train station: Norwich Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Norwich offers 119 forms of air-conditioned accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers. This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

Junction Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Pet Policy

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel NORWICH
  • Holiday Inn NORWICH
  • NORWICH Holiday Inn
  • Holiday Inn Norwich City Hotel Norwich
  • Holiday Inn Norwich Hotel
  • Holiday Inn Norwich Hotel
  • Holiday Inn Norwich Norwich
  • Holiday Inn Norwich Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.