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"The reception staff were very helpful. As a diabetic on insulin I needed to store the insulin during my stay. The staff had a small fridge put into ... " More

By a verified traveller on Fri 11 Mar 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£60* Per night/room 9 Oct - 10 Oct

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Holiday Inn Norwich, an IHG Hotel's great location. During your stay, you'll be within walking distance of Marston Marshes. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • 6 minutes by car from University of East Anglia and 9 minutes from Norwich Theatre Royal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Holiday Inn Norwich, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Norwich, an IHG Hotel

Everyone (3) Family (2) Other (1)
4 out of 5
The reception staff were very helpful. As a diabetic on insulin I needed to store the insulin during my stay. The staff had a small fridge put into the room.

Posted by on 11 Mar 2022

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5 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by siu mok

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Siu Mok

3 out of 5

Nice hotel but only luke warm 'hot' water.

The hotel was nice enough but there was no hot water. It was luke warm at best.

Posted by on 15 Dec 2016

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4 out of 5

Good basic hotel with pool.

Generally good hotel. Although we arrived to find the toilet 'push' mechanism hanging off the wall in the bathroom - not a very good 1st impression. Staff fixed this on the 2nd day of our visit (so we were without a properly flushing toilet for 2 days with a toddler - not ideal!!!). Breakfast was excellent and well worth the extra supplement. Big advantage having an on-site swimming pool.

Posted by on 21 Sep 2016

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3 out of 5

Good trip

Location is ideal . Staff where very polite and helpful. The room was comfortable. Firm bed. Good. The only problem I found was the mirror was dirty and dust on some furniture.

Posted by on 11 Jan 2016

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1 out of 5

Left feeling Grumpy

None of the staff seemed to want to be there, or cared that we were. Our meal in the restaurant was poor and I would have pointed this out if anyone had cared to ask. We had a poor nights sleep due to doors banging in the corridor, which were easily heard in our room. We were also bothered by a drunk teanager trying to get into our room at 4:00 in the morning. Frankly, I had better service at an unmanned motel in France.

Posted by on 5 Jan 2012

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About the Holiday Inn Norwich, an IHG Hotel

Location Ipswich Road, Norwich, England NR4 6EP

Property Features

Holiday Inn Norwich, an IHG Hotel offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Norwich, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Norwich hotel.

  • 119 guestrooms or units
  • 3 levels
  • 212 sq ft of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Norwich Station (4.9 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Norwich, an IHG Hotel offers 119 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Junction Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel NORWICH
  • Holiday Inn NORWICH
  • NORWICH Holiday Inn
  • Holiday Inn Norwich City Hotel Norwich
  • Holiday Inn Norwich Hotel
  • Holiday Inn Norwich
  • Norwich, An Ihg Hotel Norwich
  • Holiday Inn Norwich an IHG Hotel
  • Holiday Inn Norwich, an IHG Hotel Hotel
  • Holiday Inn Norwich, an IHG Hotel Norwich
  • Holiday Inn Norwich, an IHG Hotel Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.