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"We stayed for two nights, we'd never been to this hotel or oxford before but we were pleasantly surprised with both. The room was very comfortable, I ... " More

By a verified traveller on Fri 17 Feb 2017

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 21 Oct - 22 Oct

Double Room, 1 King Bed (Privilege)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Mercure Oxford Hawkwell House Hotel's quiet location gets high marks from our customers. During your stay, you'll be within walking distance of Greyfriars Oxford. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 1864, this 4-star hotel has 77 rooms over 3 floors. This property offers pet-friendly amenities, such as food and water bowls. Each room includes amenities such as free WiFi and digital TV channels.

  • Air-conditioned rooms with 24-hour room service, digital TV and electric kettles
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Frank's at Hawkwell House
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the comfortable guestrooms and the area's walkability
  • Just a 2-minute drive from Greyfriars Oxford and a few minutes from Iffley Road Track
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Oxford Hawkwell House Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Oxford Hawkwell House Hotel

Everyone (2) Couples (1) Family (1)
2 out of 5
This is an old property which needs significant updating. Several badly worn and poorly fitted carpets with staining. There is no lift which means carrying cases up a couple of flights of stairs to the first floor. Plumbing seems antiquated and we were without hot water on our departure morning which meant no showers. For the price paid it was poor value

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Hawkwell House Hotel

Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy all aspects of your stay with us. At Hawkwell, we strive to provide a positive memorable stay experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the shortfalls experienced; positively we do hope to be able to share some exciting news about significant product investment in the near future.

5 out of 5

Loved this hotel

Pros: friendliness of the staff, cosy hotel with a lovely fireplace, comfy sofas around and the daily papers provided. One of the best I have ever been in.
Cons: I think your receptionists need to be very informative on bus times etc.
Location: Perfect for oxford, buses every ten minutes. Lovely pubs within village of iffley. Canal only a short walk away then a lovely walk into oxford.
We stayed for two nights, we'd never been to this hotel or oxford before but we were pleasantly surprised with both. The room was very comfortable, I especially liked the light being on over the bed and the bottles of water....lovely touches.

Posted by , from derbyshire on 17 Feb 2017

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Comment from Hotel Management

19 Feb 2017 by Falko Lukesch House Manager

Dear Denise, Thank you very much for your honest and great feedback. We are glad that we could make your stay a special experience! However, we apologize if the receptionist could not give you the information you needed. To be fair the come comes every 8 to 10 minutes and it is just one line, therefore an exact time table with specific hours is usually not necessary. I will address this to the team in order to avoid any confusion in the future! According to your positive review we hope to welcome you back at Hawkwell soon! Again, we apologize for any inconveniences and thank you very much for staying with us! Kind regards, Falko Lukesch House Manager

3 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Hawkwell House Hotel

Thank you for adding your rating

About the Mercure Oxford Hawkwell House Hotel

Location Church Way, Oxford, England OX4 4DZ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Mercure Oxford Hawkwell House Hotel. Free self parking is available. This 4-star Oxford hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1864
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Oxford Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Mercure Oxford Hawkwell House Hotel offers 77 forms of air-conditioned accommodation with complimentary bottles of water and a hairdryer. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Frank's at Hawkwell House – This restaurant specialises in British cuisine and only serves breakfast.

Terrace Lounge & Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, Barclaycard, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, Barclaycard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawkwell
  • Hawkwell Hotel
  • Hawkwell House
  • Hawkwell House Hotel Compass Hospitality Oxford
  • Hawkwell House Hotel Oxford
  • Hawkwell House Oxford
  • Hawkwell Hotel Iffley
  • Hawkwell House Hotel Compass Hospitality
  • Hawkwell House Compass Hospitality Oxford
  • Hawkwell House Compass Hospitality
  • Mercure Oxford Hawkwell House
  • Hawkwell House Hotel Oxford by Accor
  • Mercure Oxford Hawkwell House Hotel Hotel
  • Mercure Oxford Hawkwell House Hotel Oxford
  • Hawkwell House Hotel by Compass Hospitality
  • Mercure Oxford Hawkwell House Hotel Hotel Oxford

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.