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"Hotel undergoing refurbishment. Breakfast team seemed a bit disorganised and there was no muesli available. Reception staff helpful and friendly. " More

By a verified traveller on Wed 31 Jan 2018

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Hotel Description

Our customers tell us they enjoy Copthorne Hotel Plymouth's good location. During your stay, you're just a quick walk from University of Plymouth. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 3-star hotel has 135 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer separate sitting areas, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy a bite to eat at 50 North Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation, from comfy beds and overall comfort to nice bathrooms and low noise level
  • Steps from University of Plymouth and 11 minutes by car from Dartmoor

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£44* Per night/room 17 Nov - 18 Nov

Club Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Copthorne Hotel Plymouth ratings based on 16 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Plymouth

Everyone (9) Couples (2) Family (2)
3 out of 5
Dated and no air con , but good location. Overpriced for what it is

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by RS

Dear Guest, Thank you for taking the time to tell us about your experience at the Copthorne Hotel Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Copthorne, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raj Singh

4 out of 5
Good value , clean comfortable room, excellent location for the city centre

Posted by on 29 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by RS

Dear Guest, Thank you for sharing your feedback. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Raj Singh General Manager

2 out of 5
Virtually no car parking - had to park in supermarket. Shabby looking hotel indeed of refurb. Check in was ok.. check out was dismissive. Hotel is located in a rough looking area... I expected my car to have gone the following morning..

Posted by on 17 Jun 2019

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4 out of 5
Very convenient location when you travel by train and proximity of the town centre

Posted by on 9 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by RS

Dear Guest, We very much appreciate your comments regarding your stay at the Copthorne Hotel Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raj Singh

5 out of 5
Excellent location for me visiting my daughter at Plymouth University. Room was large with a very comfortable bed. Bathroom facilities were quality too. Hotel offered a range of additional facilities including restaurant and parking. Would definitely recommend

Posted by , from Bristol on 16 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by RS

We very much appreciate your comments regarding your stay at the Copthorne Hotel Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raj Singh

4 out of 5
First stay and we will be back! Excellent central location perfect for our needs. Very pleasant staff

Posted by , from IOW on 22 Oct 2018

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Comment from Hotel Management

26 Oct 2018 by Raj Singh

We very much appreciate your comments regarding your stay at the Copthorne Hotel Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raj Singh

5 out of 5
Lovely hotel, outside is a bit dated but stepping inside it's like a completely different hotel. A very comfortable stay.

Posted by , from Newcastle upon Tyne on 4 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Raj S

Dear Guest, We very much appreciate your comments regarding your stay at the Copthorne Plymouth Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Raj Singh

3 out of 5

Central Plymouth

Hotel undergoing refurbishment. Breakfast team seemed a bit disorganised and there was no muesli available. Reception staff helpful and friendly.

Posted by , from new forest on 31 Jan 2018

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Comment from Hotel Management

1 Feb 2018 by Trevor Vels

Dear Chris, Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all of our guest's feedback as it assists us in maintaining consistent standards of service and hospitality. Please accept my apology for the unfortunate lapses in breakfast that occurred during your stay. I am able to assure you with the utmost confidence that your experiences do not reflect our usual standards and were rather a one-off issue which will not be repeated. I do hope that it did not overly detract from your enjoyment of the hotel and that we will have the opportunity of welcoming you back to the hotel in the future. Kind Regards, Trevor Vels | General Manager

4 out of 5

Well located for Plymouth

Pros: Location
Cons: Room makeover would help also staff overwhelmed at breakfast
Location: Good shopping and some good walks available on the sea front.
Well located for Plymouth, rooms a little dated but more than functional, staff helpful, breakfast good choice.

Posted by on 4 Sep 2017

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Comment from Hotel Management

6 Sep 2017 by Trevor Vels

Dear Sharkcatcher, Thank you for your review of our hotel after your recent stay. We sincerely appreciate your positive feedback on our location and our helpful staff. However, I have noted your comment on on the decor of some of rooms being dated. I am able to assure you that we are currently busy with a number of refurbishment and replacement programs which is gradually addressing a number of rooms as the weeks pass. We are also about to begin a significant program to include our public areas and food and beverage areas. Naturally, this will take a fair amount of time to complete but I have no doubt that you will note the progressive improvements on any return visits. I do hope that we will have the opportunity of welcoming you back to stay with us again. Kind Regards, Trevor Vels | General Manager

4 out of 5

A decent hotel in a central location

It won't win any five star awards but I have stayed a few time now when visiting and have found the staff pleasant and the hotel clean and comfortable. If you are looking to do a bit of shopping it is ideally located. Just about walking distance to popular areas such as the Barbican (about 25 mins). Recommended if at a good rate.

Posted by , from Hampshire on 27 Mar 2017

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Comment from Hotel Management

29 Mar 2017 by CJ

Dear Guest, Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your positive comment on our staff and location. I have noted your comment on our current situation and modernity of the hotel but trust that you will stay with us again on your return to Plymouth and that you will also see our ongoing refurbishments that we are commencing during the second half of this year to update our product. Kind Regards, Chiranjeewa Atapattu | Room Division Manager

About the Copthorne Hotel Plymouth

Location Armada Way, Plymouth, England PL1 1AR

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Copthorne Hotel Plymouth. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Plymouth hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Plymouth Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Plymouth offers 135 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

50 North Brasserie – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

50 North Bar – This bar specialises in British cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: The cost of an extra bed does not include breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 8.99 per person (approximately)
  • Self-parking fee: GBP 7.50 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Plymouth
  • Copthorne Plymouth
  • Copthorne Plymouth Hotel
  • Hotel Copthorne Plymouth
  • Plymouth Copthorne
  • Plymouth Copthorne Hotel
  • Copthorne Hotel Plymouth Hotel
  • Copthorne Hotel Plymouth Plymouth
  • Copthorne Hotel Plymouth Hotel Plymouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.