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"Location was good. More food choice during breakfast would have nicer. Parking for guest could be free. " More

By a verified traveller on Wed 21 Jul 2021

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Standard Double/Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£67* Per night/room 3 Jul - 4 Jul

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed (Walk-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Holiday Inn Express Poole, an IHG Hotel's great location. During your stay, you're just a quick walk from Lighthouse, Poole's Centre for the Arts. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a 24-hour business centre
  • Guests have great things to say about the size of the guestrooms and the location
  • Within a 10-minute walk of Lighthouse, Poole's Centre for the Arts and Baiter Park

Holiday Inn Express Poole, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Poole, an IHG Hotel

Everyone (7) Couples (3) Family (3) Friends (1)
4 out of 5
Location was good. More food choice during breakfast would have nicer. Parking for guest could be free.

Posted by on 21 Jul 2021

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Comment from Hotel Management

24 Jul 2021 by Holiday Inn Express Poole Team

Thanks you very much for your feedback and we will share your suggestions with our Management. We look forward to welcome you again in our hotel

4 out of 5

Posted by on 15 Sep 2020

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Comment from Hotel Management

19 Sep 2020 by Holiday Inn Express Poole Team

Thanks you very much for your feedback. We look forward to welcome you again in our hotel

4 out of 5
Very close to the Lighthouse Art centre and dolphin shopping centre

Posted by on 15 Feb 2020

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Comment from Hotel Management

6 Mar 2020 by Holiday Inn Express Poole Team

Thanks you very much for your feedback. We look forward to welcome you again in our hotel Holiday Inn Express Poole Team

5 out of 5
Anna in Reception very polite and a welcoming attitude Room clean and bed comfy

Posted by on 30 Nov 2019

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Comment from Hotel Management

3 Dec 2019 by Holiday Inn Express Poole Team

Thanks you very much for your feedback. We look forward to welcome you again in our hotel

4 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Holiday Inn Express Poole Team

Thanks you very much for your feedback. We look forward to welcome you again in our hotel

4 out of 5
Was a good nights stay, bed was good, staff were good, shame about banging door outside my room and dripping gutter outside my window that made me want too pee 9 times in the night but apart from that great ..

Posted by on 4 Mar 2019

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3 out of 5
Hotel was nice enough but overpriced for what you get. Comfy bed and had what I needed. Shower pressure was shocking and water trickled out of the shower head.

Posted by , from Brighton on 10 Aug 2018

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1 out of 5
Hotel booking says air condition . But the AC was not cooling enough . Room cleanliness not good. We got used towel from the toilet . Insufficient carpet cleaning . The room telephone not working even to call the reception as well .smelly room . Breakfast some what okey . Not recommended !!

Posted by , from gloucestershire on 9 Apr 2018

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3 out of 5

EFFICIENT BUT COLD

Pros: Location
Cons: Room heating.
Location: Ideal for an overnight stay if you are going to an evening concert at the Ligfhthouse.
It is in a very central location near the Lighthouse Concert Hall. The Pizzas in the restaurant are delicious and the free breakfast is good. On both our stays our room was uncontrollably cold so come well wrapped up.

Posted by , from WOOL on 2 Mar 2018

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4 out of 5

Central location

Pros: Location
Cons: Room heating control seems a bit slow.
Location: Lighthouse shows are 5 mins walk away.
Ideal for an overnight stay for Lighthouse concert-goers. Efficiently modern. Delicious Pepperoni Pizza worth waiting for in the Bar/Restaurant. Good breakfast buffet, plenty of fruit.

Posted by , from Wool, Dorset on 17 Nov 2017

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About the Holiday Inn Express Poole, an IHG Hotel

Location Walking Field Lane, Poole, England BH15 1RZ

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. The business-friendly Holiday Inn Express Poole, an IHG Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Poole hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Poole Station (1 km / 0.6 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Express Poole, an IHG Hotel offers 85 accommodations with a hairdryer and blackout curtains. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Great Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 7.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Poole Holiday Inn Express
  • Holiday Inn Express Poole Dorset
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  • Holiday Inn Express Poole Dorset
  • Holiday Inn Express Poole
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  • Holiday Inn Express Poole an IHG Hotel
  • Holiday Inn Express Poole, an IHG Hotel Hotel
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  • Holiday Inn Express Poole, an IHG Hotel Hotel Poole

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.