10 Feb 2020 by Ziad
Hello, Thank you for your feedback. We value your feedback and we are generally disappointed that we couldn't exceed your expectations. Upon reviewing, we do not guarantee balcony. It clearly states on the website that balcony is subject to availability and are not guaranteed. We also not received a request for a balcony at the time of the booking made. Ebookers should have never ensured that you would be allocated an apartment with a balcony. Again, we do apologies for any inconvenience caused during your stay.
Quay Apartments offers its guests a lift. WiFi is free in public spaces. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Salford apartment.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Quay Apartments offers 23 forms of accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels and video game consoles. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
There is no front desk at this property.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
This property does not have a front desk.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.