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"problem with booking at reception not resolved yet " More

By a verified traveller on Sun 04 Aug 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room, 1 Bedroom, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the clean rooms at Trouville Hotel. During your stay, you're just a quick walk from Sandown Pier. Features include free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 88 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and hairdryers
  • Free WiFi
  • Enjoy British cuisine while dining at Hotel Restaurant
  • English breakfast offered for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a lift
  • Guests like the breakfast and bar
  • Steps from Sandown Pier and Sandown Beach
  • Beach shuttle service available for a fee

Trouville Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Trouville Hotel

Everyone (2) Couples (1)
3 out of 5
problem with booking at reception not resolved yet

Posted by on 4 Aug 2019

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3 out of 5

Good position beach in front

Its in a good position right in front of the Sandy beach. A lot of coaches use this hotel and was the reason our breakfast time started at 8.30. We were not offered an alternative. It has a lift which for us is essential. Plenty of fire doors. Decor dated but ok. Breakfast was adequate. English was on very small plate one of everything and repetitive. No biscuits with tea and coffee in room and twice had to ask for more milk!!

Posted by , from Southampton on 9 Aug 2017

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4 out of 5

Nice hotel to stay with a Beach view

Pros: Breakfast is good.
Cons: The checkout time (10.30am) in the morning is early for a leisure wake up. if we check in at 6pm in the evening, 10:30am is a very short stay.
Beach view double room is good, neat and clean. The restaurant staff was very helpful. The receptionists can be bit more helpful. Overall a good stay for a night with the family and enjoyed the seaside view.

Posted by , from London on 7 Aug 2017

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Renovations + Closures

This property is closed from 19 February 2021 to 31 March 2021 (dates subject to change).

The property is closed between 07 December and 11 February.

Property Features

For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This 3-star Sandown hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Southampton (SOU) (63.6 km / 39.5 mi)
  • Train station: Sandown Station (1.6 km / 1 mi)
  • Property shuttles: Beach shuttle

Room Amenities

Trouville Hotel offers 88 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests can enjoy English breakfast for a fee.

Hotel Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 9.50 per person (approximately)
  • Off site parking fee: GBP 3 per night (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trouville Hotel
  • Trouville Hotel Sandown
  • Trouville Sandown
  • Trouville Hotel Sandown, Isle Of Wight
  • Trouville Hotel Hotel
  • Trouville Hotel Sandown
  • Trouville Hotel Hotel Sandown

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.