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4.0 out of 5

"Bought the luxury room to find its two single beds pushed together, bit disappointed. Too late in the day once we had realised. I understand that hote ... " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

The spacious rooms at The Cornwall Hotel Spa & Estate get high marks from our customers. During your stay, you're just a quick walk from Cornwall Area of Outstanding Natural Beauty. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 65 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Elephant Brasserie, a brasserie that serves British cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, facials or manicures and pedicures at The Clearing Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and a playground
  • Guests have great things to say about the size of the guestrooms and the breakfast
  • 14 minutes by car from Eden Project and 9 minutes from Lost Gardens of Heligan

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£103* Per night/room 12 Jul - 13 Jul

Luxury Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Superior Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Three-Bedroom Lodge

Bed Count 2 Double Beds Maximum Occupancy 6 Max

The Cornwall Hotel Spa & Estate ratings based on 3 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cornwall Hotel Spa & Estate

Everyone (3)
4 out of 5
Bought the luxury room to find its two single beds pushed together, bit disappointed. Too late in the day once we had realised. I understand that hotels do this do they have the choice to split them or join. Waking up with a bad back and squished into split in the mattresses isn't all the fun.

Posted by on 18 Aug 2019

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Comment from Hotel Management

29 Sep 2019 by Customer Services

Thank you for your review and feedback. We are disappointed that you did not enjoy you sleep. Our Luxury rooms do have Zip and Link beds so we can keep the availability of Twin or Double rooms at its highest and accommodate more of our guests requests. May we suggest that if you come back for another stay that you book a Standard room or a Superior room as these beds are doubles that cannot be split, hopefully giving you a much better sleep.

4 out of 5
Pros: The countryside setting
Location: We found the Lost Gardens which were lovely and visited Mevagissey, Charlestown and on our last date went to the Eden Project.
Very enjoyable and relaxing - just what the doctor ordered.

Posted by , from Torbay South Devon on 1 Nov 2017

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4 out of 5

Relaxing spa hotel

We stayed for four nights and used the spa and the bar restaurant. The spa was clean and relaxing. The food was great, the breakfast was tasty however I think it would look better on a smaller plate.

Posted by , from birmingham on 25 Oct 2017

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About the The Cornwall Hotel Spa & Estate

Location Pentewan Road, St Austell, England PL26 7AB

Renovations + Closures

This property is closed from 21 March 2020 to 4 July 2020 (dates subject to change).

The following facilities will be closed from 04 July 2020 to 31 August 2020 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Property Features

The Cornwall Hotel Spa & Estate offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly The Cornwall Hotel Spa & Estate. Free self parking is available. This 4-star St Austell hotel is smoke free.

  • 65 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Exeter (EXT-Exeter Intl.) (133.5 km / 82.9 mi)
  • Train station: St Austell Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

The Cornwall Hotel Spa & Estate offers 65 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

The Elephant Brasserie – This brasserie specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

The Terrace – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

The Clearing Spa has 5 treatment rooms. Services include facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 5
  • Reflexology
  • Manicures and pedicures
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cornwall Hotel Spa
  • The Cornwall Spa & Estate
  • Cornwall Hotel Spa Estate St Austell
  • Cornwall Spa Estate
  • Cornwall Spa Estate St Austell
  • Cornwall Spa Hotel
  • Hotel Cornwall Spa
  • The Cornwall Hotel Spa And Estate St Austell
  • The Cornwall Hotel Spa & Estate Hotel
  • The Cornwall Hotel Spa & Estate St Austell
  • The Cornwall Hotel Spa & Estate Hotel St Austell
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.