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3.8 out of 5

"The staff were very welcoming and it was easy to park on site. Room pleasant if a little noisy as so close to the road and the railway. The hairdrye ... " More

By a verified traveller on Thu 07 Jul 2022

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penta Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£45* Per night/room 6 May - 7 May

penta Plus Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at pentahotel Ipswich gets good marks from our customers. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the breakfast
  • Pets welcome for a fee

pentahotel Ipswich ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for pentahotel Ipswich

Everyone (4) Couples (1) Other (1)
4 out of 5
The staff were very welcoming and it was easy to park on site. Room pleasant if a little noisy as so close to the road and the railway. The hairdryer and bedside light did not work. I did report this at checkout. The bar was comfortable for a drink in the evening.

Posted by on 7 Jul 2022

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Comment from Hotel Management

14 Jul 2022 by Joshua

Dear valued guest, Thank you for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Joshua Edwards Guest Services Manager

5 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Penta

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. Sincerely, Guest Services Manager

3 out of 5
Great Check in - Alec (?) was amazing friendly - quick and great room Negative I thought parking is included but was £8 - stayed just 7hrs over night - quiet expensive And I asked for another body wash but the lady on the reception told me there ist just one per room - no extra available - think this is a poor service, especially for the price - never heard this before

Posted by , from London on 3 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Penta

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Guest Services Manager

3 out of 5
Easy to find. Totally inadequate parking area. Reception is the bar, so if you arrive on a Friday night, you're queuing behind 4 people getting rounds of drinks. Rooms are refreshingly different to standard budget hotel chains. Pathetic internet, to the point where they may as not offer the free version. Great place to stay if you want a night away and a bar with a bit of atmosphere that you don't need to leave the hotel for.

Posted by , from Leicester on 15 Oct 2018

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Comment from Hotel Management

13 Nov 2018 by Pentahotel

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, General Manager

4 out of 5

Lovely hotel, but no Air con .... rooms too hot

Pros: Its a great hotel, great decor, vibe etc
Cons: Air conditioning in the rooms. Don't be fooled the hotel rooms DO NOT have air con (despite saying so on the details).
Great hotel, but the rooms have no aircon. I stayed in February when it was cold and the rooms were too hot. A real shame as that is the only thing that lets this hotel down, but its significant enough to stop me staying here again.

Posted by , from Lowestoft on 7 Feb 2017

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Comment from Hotel Management

10 Feb 2017 by Janine

Dear Justin, Thank you for your review. I am sorry that you did not have a great stay with us. I do wish you had mentioned this when at the Hotel. I am sure we could have resolved any issues you may have had. I can only apologise at this point, however if you would like to speak to me directly in relation to any of your feedback then please contact the hotel. Very best regards Janine

4 out of 5

Hotel Review

Room was clean and comfortable, staff were friendly and professional. Breakfast was very good, though a little overpriced.

Posted by on 3 Apr 2016

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Property Features

  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Food & Drink

Late-night fare is available from room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and in-room fitness.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Sailing nearby
  • Boat tours nearby
  • Marina nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Air conditioning is not provided

On-site parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Smoke detector
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Hotel Names

  • Encore Ipswich
  • Encore Ramada Ipswich
  • Ipswich Ramada
  • Ipswich Ramada Encore
  • Ramada Encore Hotel Ipswich
  • Ramada Encore Ipswich
  • Ramada Ipswich
  • pentahotel Ipswich Hotel
  • pentahotel Ipswich
  • Ramada Encore Ipswich Hotel Ipswich
  • Pentahotel Ipswich Suffolk
  • pentahotel Ipswich Hotel
  • pentahotel Ipswich Ipswich
  • pentahotel Ipswich Hotel Ipswich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.