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4.4 out of 5

"Great location . Excellent service by breakfast staff and bar man . Will definitely recommend " More

By a verified traveller on Sun 20 Feb 2022

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Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£73* Per night/room 10 Jul - 11 Jul

Superior Room, 1 Queen Bed, Non Smoking, Canal View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Canal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at AC Hotel by Marriott Birmingham. During your stay, you'll be connected to a shopping centre and just a quick walk from Broad Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from The Mailbox and 7 minutes on foot from The Alexandra

AC Hotel by Marriott Birmingham ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for AC Hotel by Marriott Birmingham

Everyone (5) Couples (2) Family (2)
5 out of 5
Great location . Excellent service by breakfast staff and bar man . Will definitely recommend

Posted by on 20 Feb 2022

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Comment from Hotel Management

21 Feb 2022 by Simon Barratt - General Manager

Dear Lisa, Thank you for taking a time and reviewing your recent stay with us. We are looking forward to meeting you at the AC Hotel Birmingham again in the future. Kind regards

5 out of 5

Posted by on 2 Oct 2021

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5 out of 5
Great customer service, excellent comfortable product

Posted by on 31 Dec 2019

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Comment from Hotel Management

4 Jan 2020 by Reception

Good Evening, Thank you for your recent stay at the AC Hotel Birmingham. We appreciate your feedback and have shared it within our hotel departments. We look forward to welcoming you back very soon. Kind regards, AC Reception

4 out of 5
Great locationfor bars and restaurants and room spacious and clean

Posted by on 14 Apr 2019

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Comment from Hotel Management

14 Apr 2019 by Reception

Good Evening, Thank you for choosing to stay with us here at AC Hotel Birmingham. It is great to hear how much you like our location and the surrounding bars and restaurants. We are already looking forward to welcoming you back in the near future. Kind regards, Reception

5 out of 5
Great location and a really clean and smart hotel. Was given 2 complimentary drinks at the bar as it was our birthday trip away. Staff really helpful and friendly. Very pleased would stay again.

Posted by on 11 Feb 2019

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Comment from Hotel Management

12 Feb 2019 by Reception

Good Evening, Thank you for your recent stay at AC Birmingham. We appreciate your time in leaving this lovely feedback and have shared it within our hotel departments. We look forward to welcoming you back in the near future. Kind regards, Reception

2 out of 5

Convenient hotel close to town buT not clean

From entering the howl, it seemed okay but I expect more. Had to change my rooms 3 times to get an alright one as all the rooms looked dirty, and dusty, and stains on ironing board and also unclean bed. This too me is out of order and disgusting especially when I'm paying so much aswell. Break fast was minimum, no beans, not a lot of things at all. And the guy was not willing to help. It seemed like when I ask him questions he could not be borvered to answer me. Honestly I would stay at this hotel again. Waste of my money, if I could get my compensation I honestly would as I expected a lot better and I wish after complaining to memeber of staff they got the manager to come and speak to me.

Posted by , from london on 13 May 2017

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5 out of 5

great place to relax, lots of places for meals

Pros: it was all good.
Cons: more TV channels. and radio streaming service. also car parking instructions, maybe where to park with exclusive rates would help.
Location: lots of bars and eating places. perfect location for chilling.
wanted to relax for a weekend and this was perfect, you have a huge selection of bars, cafes, pubs. something for everyone. breakfast was full English, perfect, and you can have the egg the way you want it.

Posted by on 31 Mar 2017

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4 out of 5

Lovely modern hotel ideal location

Staff were extremely friendly and helpful, array of choice in relation to breakfast and bar is open till late.

Posted by on 15 Dec 2016

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5 out of 5

Ideale Lage des Hotels

Ideale Lage in Birmingham an der Gasstreet. Gute Essensmöglichkeiten.

Posted by on 8 Aug 2018

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Comment from Hotel Management

9 Aug 2018 by Reception

Good Morning, Thank you for your kind feedback. We look forward to welcoming you back in the near future. Kind Regards, Reception

About the AC Hotel by Marriott Birmingham

Location 160 Wharfside Street, Birmingham, England B1 1RL

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and complimentary newspapers in the lobby are also featured at the eco-friendly AC Hotel by Marriott Birmingham. You'll have access to the indoor pool and health club at a partner property. A complete renovation of AC Hotel by Marriott Birmingham was completed in May 2016. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Birmingham Five Ways Station (0.9 km / 0.6 mi)

Room Amenities

AC Hotel by Marriott Birmingham offers 90 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

AC Hotel by Marriott Birmingham has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13 per person (approximately)
  • Off site parking fee: GBP 21.00 per day (1.3 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ac By Marriott Birmingham
  • Ramada Hotel Birmingham City Centre
  • Birmingham Ramada
  • Ramada Birmingham
  • Ramada Birmingham City Centre Hotel
  • AC Hotel by Marriott Birmingham Hotel
  • AC Hotel by Marriott Birmingham Birmingham
  • AC Hotel by Marriott Birmingham Hotel Birmingham

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.