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4.5 out of 5

"Great location and surroundings, Bed on wheels and moved alot with any slight movement, room too hot. " More

By a verified traveller on Sun 07 Apr 2024

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£73* Per night/room 12 Jul - 13 Jul

Superior Room, 1 Queen Bed with Sofa bed, Canal View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Canal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

AC Hotel by Marriott Birmingham ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for AC Hotel by Marriott Birmingham

Everyone (6) Couples (3) Family (3)
4 out of 5
Great location and surroundings, Bed on wheels and moved alot with any slight movement, room too hot.

Posted by on 7 Apr 2024

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Comment from Hotel Management

8 Apr 2024 by Kasia Kubiak, Front Office Manager

Dear Laura,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hotel's great location and surroundings. Providing a pleasant environment for our guests is always our top priority.However, we are sorry to learn about the issues you encountered during your stay. We apologize for the discomfort caused by the bed moving excessively with slight movements.Your feedback is invaluable to us as it helps us identify areas for improvement. We sincerely appreciate your input, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us.Sincerely,

5 out of 5
Great location, modern & comfortable rooms. Front of house staff friendly & professional. Will definitely stay here again

Posted by on 4 Sep 2023

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Comment from Hotel Management

5 Sep 2023 by Laura Carp

Dear Susan, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

5 out of 5
Great location, plenty of bars and restaurants in walking distance.

Posted by on 13 Mar 2023

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Comment from Hotel Management

15 Mar 2023 by Simon

Dear Adam,Thank you for reviwing your stay with us.I am glad to hear that you have had a pleasant stay, and hope to welcome you back soon!Kind regards,Simon BarrattGeneral Manager

5 out of 5
Great location . Excellent service by breakfast staff and bar man . Will definitely recommend

Posted by on 20 Feb 2022

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Comment from Hotel Management

21 Feb 2022 by Simon Barratt - General Manager

Dear Lisa, Thank you for taking a time and reviewing your recent stay with us. We are looking forward to meeting you at the AC Hotel Birmingham again in the future. Kind regards

5 out of 5

Posted by on 2 Oct 2021

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5 out of 5
Great customer service, excellent comfortable product

Posted by on 31 Dec 2019

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Comment from Hotel Management

4 Jan 2020 by Reception

Good Evening, Thank you for your recent stay at the AC Hotel Birmingham. We appreciate your feedback and have shared it within our hotel departments. We look forward to welcoming you back very soon. Kind regards, AC Reception

4 out of 5
Great locationfor bars and restaurants and room spacious and clean

Posted by on 14 Apr 2019

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Comment from Hotel Management

14 Apr 2019 by Reception

Good Evening, Thank you for choosing to stay with us here at AC Hotel Birmingham. It is great to hear how much you like our location and the surrounding bars and restaurants. We are already looking forward to welcoming you back in the near future. Kind regards, Reception

5 out of 5
Great location and a really clean and smart hotel. Was given 2 complimentary drinks at the bar as it was our birthday trip away. Staff really helpful and friendly. Very pleased would stay again.

Posted by on 11 Feb 2019

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Comment from Hotel Management

12 Feb 2019 by Reception

Good Evening, Thank you for your recent stay at AC Birmingham. We appreciate your time in leaving this lovely feedback and have shared it within our hotel departments. We look forward to welcoming you back in the near future. Kind regards, Reception

2 out of 5

Convenient hotel close to town buT not clean

From entering the howl, it seemed okay but I expect more. Had to change my rooms 3 times to get an alright one as all the rooms looked dirty, and dusty, and stains on ironing board and also unclean bed. This too me is out of order and disgusting especially when I'm paying so much aswell. Break fast was minimum, no beans, not a lot of things at all. And the guy was not willing to help. It seemed like when I ask him questions he could not be borvered to answer me. Honestly I would stay at this hotel again. Waste of my money, if I could get my compensation I honestly would as I expected a lot better and I wish after complaining to memeber of staff they got the manager to come and speak to me.

Posted by , from london on 13 May 2017

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5 out of 5

great place to relax, lots of places for meals

Pros: it was all good.
Cons: more TV channels. and radio streaming service. also car parking instructions, maybe where to park with exclusive rates would help.
Location: lots of bars and eating places. perfect location for chilling.
wanted to relax for a weekend and this was perfect, you have a huge selection of bars, cafes, pubs. something for everyone. breakfast was full English, perfect, and you can have the egg the way you want it.

Posted by on 31 Mar 2017

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