4.0 out of 5

"Very good service and clean rooms good food in Birmingham city centre located " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

The nightlife around Crowne Plaza Birmingham City Centre gets good marks from our customers. During your stay, you're just a quick walk from The Alexandra. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1974, this 4-star hotel has 312 rooms over 11 floors. Free WiFi and coffee makers are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, coffee/tea makers and pillow menu
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests like the accommodation for the comfy beds, spaciousness and low noise level
  • Within a 10-minute walk of The Alexandra and The Mailbox

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£44 per night

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Club Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crowne Plaza Birmingham City Centre ratings based on 18 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Birmingham City Centre

Everyone (4) Couples (6) Business (4) Family (1) Friends (2) Other (1)
5 out of 5

Very good

Very good service and clean rooms good food in Birmingham city centre located

Posted by on 26 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Alise

Dear Guest, Thank you for staying with us and leaving your review about us- I was pleased to hear we have done up to your standard! Kind Regards Alise Bogomolova Reception Manager

4 out of 5

Weekend Family stay

Pros: Very enjoyable breakfasts
Cons: Quality of TV pictures
Location: Very well located for the city centre, the railway station and the nightlife of Broad Street.
Very quick check-in, the room was very comfortable with two large double beds. All facilities as expected with the only disappointing thing being the poor quality of the TV pictures in the room. It did have Sky Sports so that was a bonus. The buffet breakfast was very satisfying and even at the busy times the restaurant staff were well able to cope with the usual last minute rush. Nice bar area for a quiet drink. I would certainly return to this hotel if the right price is on offer.

Posted by , from Aberdeen on 6 Aug 2018

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Comment from Hotel Management

6 Aug 2018 by Alise

Dear Ally, Firstly, thank you for staying with us and leaving a feedback about your stay. I am happy to hear that you have enjoyed your stay with us and our staff was able to accommodate you, we do strive to provide the best service and always happy to receive such a positive review. I apologize for the quality of TV picture- will however pass this to our engineer team to review and make necessary changes for the future. Again, thank you for sharing your comments with us. Kind Regards Alise Bogomolova Reception Manager

5 out of 5

Excellent stay at the Crowne Plaza

Pros: Comfy beds, lovely room, helpful staff
Had a great stay - the beds were so comfy and plenty of room. There was not enough tea/coffee milk but we asked for some more and got plenty. The staff were very helpful. We thought breakfast ended at 10.30 am when we down at 10.00 am but the staff gave us breakfast. My room mate enjoyed it as well.

Posted by , from Manchester on 1 Nov 2017

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4 out of 5


Bathrooms need updating, very grubby ! Breakfast - good Service - good

Posted by on 23 Nov 2015

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4 out of 5

very good

It's a pity there are a lot of works in progress around, especially in the back street. It was rather cold for evening walks, the complimentary coffee in the lobby sometimes missing.

Posted by on 30 Apr 2015

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1 out of 5

average hotel

broken lifts, dirty and tired corridors, awful pillows and extortionate food.

Posted by on 7 Jan 2015

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4 out of 5

Manc and Diesel

We really enjoy the bar and eating chips at the bar. Love the bed. It's very cosy. Takes a while to get the room warm tho. Bath tub needs to be bigger too. But apart from that, very nice. Its like our home now

Posted by on 4 Feb 2014

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5 out of 5

Great location

Friendly and spotless! Excellent staff and the complimentary drinks in the club lounge are great if staying in a club room . Excellent location. We will definitely be returning!

Posted by on 12 Nov 2013

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4 out of 5

new years eve ............

check in very busy but dealt with quickly - room fine but the noise and disturbances from unruly guests was unacceptape even taknig nito account it was new years eve! clients should be able to take their drink or not bother! the issue was dealt with by security staff but lead to most of the floor not having a good nights sleep as we were disturbed al lthrough the night.

Posted by on 4 Jan 2013

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4 out of 5

Good city break

We used for going to the hippodrome and it was well located for a drink after the show. Rooms good, nicely done out and everything we needed

Posted by on 31 Jul 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference rooms. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Airport: Birmingham (BHX) (18 km / 11.2 mi)
  • Train station: Birmingham Five Ways Station (1.5 km / 0.9 mi)
  • Parking:

Room Amenities

Crowne Plaza Birmingham City Centre offers 312 forms of air-conditioned accommodation with a safe and coffee/tea makers. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Coffee maker
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:30 AM.

B1 – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies


  • Check-in time ends at 3 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Birmingham City Centre Hotel
  • Crowne Plaza Birmingham City Centre
  • Crowne Plaza

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.