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3.7 out of 5

"Great location. Excellent parking and fabulous staff, great location.Reccomended I will stay again. " More

By a verified traveller on Sun 12 Nov 2023

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£57* Per night/room 28 Mar - 29 Mar

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Hilton Garden Inn Birmingham Brindley Place's great location gets high marks from our customers. During your stay, you're just a quick walk from Brindleyplace. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the breakfast
  • Steps from Broad Street and 6 minutes on foot from Utilita Arena Birmingham
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hilton Garden Inn Birmingham Brindley Place ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Birmingham Brindley Place

Everyone (4) Couples (2) Family (1)
5 out of 5
Great location. Excellent parking and fabulous staff, great location.Reccomended I will stay again.

Posted by on 12 Nov 2023

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Comment from Hotel Management

13 Nov 2023 by km

Good morning, Naim thank you for your feedback we look forward to seeing you in the future.

3 out of 5
Good reception staff who were friendly and welcoming. Small twin bed bedroom with very hard mattresses making it difficult to sleep, very claustrophobic. Breakfast good with an excellent Chef serving omelette’s and waffles. Parking very tight and small spaces. Broad street area felt unsafe, would not stay again

Posted by on 22 Jul 2023

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Comment from Hotel Management

24 Jul 2023 by km

Good morning, Thank thank you for your feedback we are sorry to hear you had a few issues on by your stay, I would like to mention that all of our rooms are the same size unless you was to book an accessible room or a deluxe room so we are sorry to hear you felt it to be claustrophobic, All rooms will be having new mattress's early next year when we have our refurbishment. I can see how you have mentioned Broad street did not seem safe and again we are sorry yo felt like this as this is something we have never had an issue with as we are not directly on Broad street and situated on Brindleyplace to of which both are very well lite with no cars.We do hope you do come and visit us again in the future.

5 out of 5

Posted by on 9 Apr 2023

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Comment from Hotel Management

9 May 2023 by KM

Good Morning Debbie, Thank you for your feedback, We look forward to seeing you in the future.

2 out of 5
So many places to eat abit weird housekeeping walked into room before I checked out

Posted by on 9 Apr 2023

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Comment from Hotel Management

12 Apr 2023 by Hilton Garden Inn Birmingham Brindleyplace Team

Thank you for staying with us at Hilton Garden Inn Birmingham Brindley Place and for taking the time to write a review.Please accept our apologies for any dissatisfaction you experienced during your visit.your comment has been shared with the management team with a view to make improvements where possible.We hope to welcome you back again soon.Kind regards,Hilton Garden Inn Birmingham Brindleyplace Team

5 out of 5

Posted by on 27 Jul 2020

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Comment from Hotel Management

2 Aug 2020 by KM

Thank you for your feedback, we look forward to seeing you in g the future.

5 out of 5
Very clean friendly staff and Terry makes a great omelette for breakfast Many thanks Paul & Carole Green

Posted by on 18 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by KM

Thank you for your feedback, We look forward to seeing you in the future.

1 out of 5
I found the hotel staff to be extremely rude and unhelpful

Posted by on 31 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by KM

Hi We are sorry to hear you had a bad experience with us if you could please give us a name of the team member you felt was rude and unhelpful and a reason as to why we will happily look into this for you.

About the Hilton Garden Inn Birmingham Brindley Place

Location 1 Brunswick Square, Birmingham, England B1 2HW

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1066 square feet (99 square metres) and includes conference space. A fitness centre, a terrace, and a BBQ are also featured at the eco-certified Hilton Garden Inn Birmingham Brindley Place. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 238 guestrooms or units
  • 7 levels
  • 1066 sq ft of conference space
  • 99 sq. m of conference space
  • Built in 2002
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Birmingham Five Ways Station (1.1 km / 0.7 mi)
  • Metro station: Brindley Place Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Birmingham Brindley Place offers 238 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.

Recess – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 10
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.95 per person
  • Covered self-parking fee: GBP 24.00 per night (in/out privileges)
  • Nearby parking fee: GBP 21.00 per night (200 ft away)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Birmingham Brindley Place
  • Hilton Garden Inn Brindley
  • Hilton Garden Inn Brindley Place
  • Hilton Garden Inn Brindley Place Birmingham
  • Hilton Garden Inn Brindley Place Hotel
  • Hilton Garden Inn Brindley Place Hotel Birmingham
  • Hilton Garden Inn Birmingham Brindley Place Hotel
  • Hilton Birmingham Brindley
  • Hilton Garden Inn Birmingham Brindley Place Hotel
  • Hilton Garden Inn Birmingham Brindley Place Birmingham
  • Hilton Garden Inn Birmingham Brindley Place Hotel Birmingham

You should know

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.