21 Feb 2020 by Sharon Boland
Hello, thank you for reviewing your recent stay. I do hope you had an enjoyable stay overall. Apologies for the issues you have had regarding noise, we are a lively and vibrant venue, with live entertainment which is well advertised. Should you stay again, please request a quiet room. Regards Sharon Boland General Manager The Moseley Arms Hotel
3 Feb 2020 by Sharon Boland
Thank you for reviewing your recent stay. I am sorry you had issues sleeping during your stay. We are a lovely and vibrant venue, with a very busy bar and entertainment during weekends, this is well advertised. Unfortunately, if we are not made aware of problems occurring from other guests, then we can not rectify this. Regards Sharon Boland General Manager The Moseley Arms
31 Dec 2019 by Sharon Boland
Hello, thank you for this review score, and your kind comments. We do hope you had an enjoyable stay, and look forward to hopefully seeing you again I’m 2020. As you said we do offer excellent value for a hotel in walking distance to Birmingham City centre, and try to create a welcoming friendly atmosphere. Regards Sharon Boland General Manager The Moseley Arms Hotel
3 Dec 2019 by Sharon Boland
Thanks for this review, great scores are always appreciated. We do hope to see you again soon in the future, and I am thrilled you had such an enjoyable experience. Regards Sharon Boland General Manager The Moseley Arms
11 Oct 2019 by Sharon
Hello, thank you for your review. I am very concerned to learn of the noise issues you encountered during your stay. Should this have been brought up with staff I am confident that you could of been relocated to a quieter room Regards The Moseley Team
25 Sep 2019 by Sharon
Thank you for your review. I can only apologies for any issues you’ve countered at Breakfast. As you may be aware we are currently undergoing a transitional period as The Moseley is under new management. I am confident should you return again, you will ha e nothing but a please t stay. Regards The Moseley Team
7 Aug 2019 by James
Thanks for the review. I'm glad you enjoyed your stay with us. Sorry about the hiccup on payment, it was absolutely a genuine mistake. We hope to see you again sometime
3 Dec 2018 by Alice hotel manager
HI Thanks for taking the time to leave us your feedback we are glad you enjoyed your stay with us and look forward to seeing you again in the future
27 Jul 2018 by Alice hotel manager
Hi thanks for taking the time to leave us your feedback we apologise if the entertainment disturbed you but we do advertise that we have entertainment at the weekends maybe try us again and see the difference
24 Mar 2018 by Alice hotel manager
hi thanks for taking the time to leave us your feedback we appologise regarding the smell we have sorted the issue we look forward to seeing you again in the future
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and a picnic area are also featured at the business-friendly The Moseley Arms. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Moseley Arms was completed in March 2016. Smoking is allowed in designated areas at this 3.5-star Birmingham inn.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , Parking (limited spaces)
The Moseley Arms offers 38 forms of accommodation with coffee/tea makers and free toiletries. Beds feature premium bedding. Plasma televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
On-site venue – This pub serves breakfast, lunch and dinner.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.